Mercure Deauville Centre Hotel 4성

고객 평점 (ALL 평가) 4.6/5 1,512 리뷰

Mercure Deauville Centre Hotel - Image 1
Mercure Deauville Centre Hotel - Image 2
Mercure Deauville Centre Hotel - Image 3
Mercure Deauville Centre Hotel - Image 4

호텔설명

호텔 추가 정보

  • A beautiful building with Norman architecture and renovated rooms

  • Our Dov'Team known for its warm welcome and great concern for your comfort

  • Homemade recipes and local produce for breakfast

  • Nuxe, Nespresso, Deep Nature Thalasso by Algotherm partnerships

  • The immediate proximity to Trouville-Deauville station

숙박

호텔 위치

Mercure Deauville Centre Hotel

2, Rue Breney
14800 DEAUVILLE
France

GPS:49.36076, 0.079254

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 100% 금연 호텔
  • 룸 서비스

LE WINCH

After an invigorating walk along the seafront, relax in our bar "Le Winch" with a cup of tea or a hot chocolate, and make the most of your evening in its lounge-style ambience.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,512 리뷰

TripAdvisor 평가  4.0/5  1,316 리뷰

2023으뜸 시설

Real problem with the restaurant room for breakfast

트립어드바이저 평점 1.0/5

Sunnytraveller999 TripAdvisor 인증 리뷰

The hotel is well situated and is very clean, the staff is very friendly. The problem is with the restaurant room in the morning : you have to wait until others finish as there are only +/- 20 tables for the entire hotel. So you are invited to stay outside if you need to have breakfast, on the terrace, totally wet after the morning rain. The parking is very tight, one should be careful when parking, the reception has no enough staff to serve the guests. It's been cold at night and the heating was not yet on. we did not have any spare blankets. The food at the breakfast menu is good. The bar at the reception is clean and cozy. We will not come back cause it's not a good price/service deal.

Dear Client, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Deauville Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are sorry that you felt cold in your room, indeed in september we did not automaticly turned on the heaters, but you can call the reception 24/7 to ask us to come in your room and to activate it. We also are sorry that you did not like our breakfast room and parking. Thank you again for reviewing your experience in our hotel even if it was not optimal. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Béatrice JEAN-JACQUES Directrice Mercure Deauville Centre

Too heat to sleep at night.

트립어드바이저 평점 1.0/5

Aaron S Friends getaway - TripAdvisor 인증 리뷰

Please keep in mind this hotel has no airconditioning. We were staying in the hotel when it was 20-ish degrees outside and we couldn’t sleep at night because of the heat. Wouldn’t recommend in summer. People working in the hotel are very friendly and helpful.

Hello, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Deauville Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For the heat we have portable air conditionning available if needed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Direction.

Nice location, very clean, convenient parking

트립어드바이저 평점 4.0/5

TRBUK Couples - TripAdvisor 인증 리뷰

We booked the hotel for one night and anticipated an older, traditional hotel but we're surprised to find it's a relative newly built property in a traditional style. Very helpful staff, lovely location and great views from our balcony. Deauville was superb and we'd definitely come back to the Mercure.

Perfect start to our driving holiday…

트립어드바이저 평점 5.0/5

D_is4delightful Couples - TripAdvisor 인증 리뷰

My husband and I began our road trip by sailing over from the UK to Cherborug. We found this beauty of a hotel, as our first stop. A 2 hour drive from Cherbourg, we were greeted by friendly reception staff, who helped us park in their secure car park. The hotel had reserved us a space ready. (Cost €24 per day). They were very speedy on replying to messages. The hotel itself is beautiful. We got a room with a terrace, overlooking the gardens. A 5 minute walk to restaurants & bars. Great atmosphere and was lovely to sit near the water fountain with a drink and dinner. We also walked to the beach front (bar de Soleil was fabulous) which took us about 10-15 minutes. Hotel very clean and quiet. Bed comfortable - we both slept great! A lovey touch with complimentary water, juice & fizzy drink in our mini fridge. A perfect start to our holiday. Just gutted we didn’t stay another night! Would highly recommend. Thank you!

Great Amenities, Beware of Duplex Rooms

트립어드바이저 평점 4.0/5

Kartvelebi 가족 - TripAdvisor 인증 리뷰

Let’s start with the positives…the rooms were well appointed. The hotel has a nice décor. The location is superb. There is an excellent convenience store/corner in the lobby with drinks, snacks and other amenities. The in-room amenities were very good. The lack of a dedicated drop-off/pick-up zone could be problematic if you aren’t lucky enough to find an open parking spot in front of the hotel. Our biggest disappointment was the very poorly designed and constructed stairs to the second floor of the family duplex room that we booked. The “stair tread” was far too shallow and the anti-slip stickers are not close enough to the edge to be fully functional. The problem with this room is that the showers are upstairs and there are two beds downstairs. So, there’s a lot of traffic going up and down. I fell one day so hard that I had three 20cm bruises on my back torso. I’m lucky that I didn’t do damage to my internal organs or break a rib. They were the worst bruises I’ve had in my adult life. The following day, my ten year-old daughter also slipped on these stairs and hurt herself. Every country and local jurisdiction has its own standards, but these stairs are really quite dangerous. Good luck trying to bring suitcases upstairs. We left ours downstairs and that severely limited the usefulness of that space. I reported the stair issue and while they listened empathetically and said they'd make a report, they didn't offer any type of effort to ease the pain, such as sending flowers, chocolates, or some other nice gesture. A better hotel would have done more than just "make a report." I would stay at this hotel again, but never in a Duplex Room.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 412 리뷰 9/10 위치
  • 595 리뷰 7.5/10 객실
  • 737 리뷰 9.7/10 서비스
  • 285 리뷰 7.6/10 조식
  • 181 리뷰 7.7/10 청결도

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