머큐어 파리 가르 드 리옹 TGV 호텔 4성

고객 평점 (ALL 평가) 4.5/5 4,341 리뷰

머큐어 파리 가르 드 리옹 TGV 호텔 - Image 1
머큐어 파리 가르 드 리옹 TGV 호텔 - Image 2
머큐어 파리 가르 드 리옹 TGV 호텔 - Image 3
머큐어 파리 가르 드 리옹 TGV 호텔 - Image 4

호텔설명

호텔 추가 정보

  • 파리 중심에 있습니다. 6월부터 지하철 14호선을 통해 오를리 공항으로 바로 연결됩니다.

  • 침실에 Chromecast가 있는 스마트 TV를 설치하세요.

  • 미식가 휴식 공간을 갖춘 코워킹 스페이스.

  • 코너 스테이션의 음료 및 별미: 테라스에서 즐기거나 테이크아웃하세요.

  • 24시간 안전한 수하물 보관소(유료).

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호텔 위치

머큐어 파리 가르 드 리옹 TGV 호텔

2 place Louis Armand
75012 파리
프랑스

GPS:48.844779, 2.372532

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  4,341 리뷰

TripAdvisor 평가  3.5/5  2,947 리뷰

Really bad experience.

트립어드바이저 평점 2.0/5

michaelhA9219YS 비즈니스 - TripAdvisor 인증 리뷰

Really bad experience: Arrived late evening after a long day, have my booking confirmed and expected everything was ok. The hotel reception could not find my booking in the first view, but later the found out that the have cancelled by booking the same day - do to the fact they could get in contact with by travel agency. After ongoing discussion with the receptionist in more than 30 min, I asked for a room if possible - and they confirmed there were plenty of available rooms. Why should we then spent more than 30 min in discussing my booking.

Humiliated!

트립어드바이저 평점 1.0/5

Violeta B 가족 - TripAdvisor 인증 리뷰

Humiliated! Arrived by mistake at the reception of this hotel at 11:00 pm, raining, along with my 80 year old mother and two heavy suitcases. The guy that served us noticed that we were not at the right hotel, ours was a sister branch - opera bastille 5 minutes walk distance. When we asked him to assist us to order a taxi for us, he laughed at me, insisting it was only a 5 minute walk! But not only that, after ordering the taxi for us, the driver assigned was incredibly rude to us, swearing at us for our suitcases and not assisting two ladies in need. Worse welcome to Paris ever. No empathy or any kind of compassion or generosity left. Utterly disgraceful and humiliating!

Dear Violeta B, We sincerely apologize for the situation you describe. Indeed, this behaviour is not normal. I have shared your review to our Direction and Reception Manager. We are investigating to understand what happened. Regarding the taxi driver however we have no power on it. Once again, we apologize for this situation. I wish you a lovely day, Léa, Community & Quality Manager

Nice hotel once you've found it.

트립어드바이저 평점 5.0/5

NautiusMaximus TripAdvisor 인증 리뷰

This hotel is all part of the Gare de Lyon, so I naively assumed that once I'd got to the Gare de Lyon, it would be easy to find. Wrong! The Gare de Lyon is enormous, and there are no signs anywhere within the station to tell you where the hotel is. Anyway, after much wandering around at random, I figured it out so you don't have to. The trick is to follow the signs inside the station for "Hall 1". Once you're in Hall 1, then leave the station by the main exit, and you'll find the hotel just outside on the left hand side. Easy when you know how. Once I was there, I had a pleasant experience. Friendly staff, comfortable room, nice breakfast. Really can't think of anything bad to say about it. And of course once you've found it, it is incredibly handy for the Gare de Lyon if you're arriving in or leaving Paris by that route.

Dear NautiusMaximus, We thank you for taking your time to share your feedback with us. Saddly we are not allowed to put any signs in the train station indicating our location. The easy landmark is the Clock Tower as we are next to it. Overall, it seems you had a lovely time with us and that is a pleasure to read. We wish you a lovely day, Léa, Community & Quality Manager

glad to stay in nearest property from the station.

트립어드바이저 평점 5.0/5

saimahmad TripAdvisor 인증 리뷰

Very Rude Staff, specially at reception. Restaurant Staff was good. Location is too much good. Hotel amenities are good. Just out of station. Breakfast is expensive. 20 Euros per head. clean rooms and toilets you can also do office in this property.

Dear Saimahmad, We thank you for taking your time to share your feedback with us. We hope that overall you had a great stay with us. We do apologize if some of our staff were not so friendly. We wish you a lovely day, Léa, Community & Quality Manager

객실은 훌륭하지만 차가운 직원들

고객 평점 3.0/5

Sarah L. 비즈니스 - 전체(All) 통지 확인

위치가 좋고 객실은 깨끗하고 모던하며 쾌적하여 매우 만족합니다. 그러나 직원들은 친절하지도 불친절하지도 않았고 따뜻하지 안았습니다 객실의 창문을 조금이라도 열수 없었고 이것은 예약할때 미리 알지 못했습니다. 체크 아웃 후 여행가방 보관을 요청했는데 가방 한개당 4유로씩을 지불해야합니다.

Dear Sarah L., We thank you for taking your time to share your feedback with us. On behalf of all the team, I sincerely apologize if you didn't feel welcome during your stay. We want our guest to feel at home with us and we will work harder to achieve this objective. As there is some work doen on our facade at the moment, we blocked the windows for your security. It has been noted on our websites. Regarding our lugage room, indeed you need to pay a supplement for our private and secured locker room. It is also written on our websites. We wish you a lovely day, Léa, Community & Quality Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,600 리뷰 9.4/10 위치
  • 2,049 리뷰 6.4/10 객실
  • 2,010 리뷰 8.8/10 서비스
  • 17 리뷰 8/10 인터넷 가격
  • 1,216 리뷰 4.6/10 안락함
  • 875 리뷰 8.8/10 조식
  • 595 리뷰 8.4/10 청결도
  • 335 리뷰 4.5/10 가격 대비 가치

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