Mercure Queenstown Resort 4성

고객 평점 (ALL 평가) 4.3/5 1,650 리뷰

Mercure Queenstown Resort - Image 1
Mercure Queenstown Resort - Image 2
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호텔설명

호텔 추가 정보

  • Uninterrupted views from South Eatery Restaurant and Lake view rooms

  • Coffee, snacks, and beverages at the Lounge Bar

  • Three meeting rooms with natural light and views

  • 24-hour reception and free, on-site car park

  • ALLSAFE Certification

숙박

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호텔 위치

Mercure Queenstown Resort

21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
New Zealand

GPS:-45.038529, 168.638685

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,650 리뷰

TripAdvisor 평가  4.0/5  1,908 리뷰

Average but reasonable for a 1 or 2 day get away

트립어드바이저 평점 3.0/5

mikew85 Solo travel - TripAdvisor 인증 리뷰

Just out of the town, but a 30 minute walk into town, which is lovely with the views, the walk back is a little tough as it’s uphill. Good parking but I would imagine it can get exceptionally busy in the busy months. The hotel reception area was clean and modern, gorgeous views of the lake, a definite must if your staying here Rooms were clean tidy, and on the whole were nice, but you can see from the carpet that it does need a modernisation, the windows were still single glazed, so glade I’m not here in the winter months. Shower had a good flow of water but no pressure, beds were comfy. For the $$, you really are paying for the fact this place is in Queenstown, would expect more modern facilities for the price. Because you are out of town, there is not much around, so for food and drinks, it’s either the hotel or the walk, bus or drive into town. But if your want to visit Queenstown, its not a bad place to park yourself for a night or two, the views are stunning.

Fantastic views but old and tired hotel

트립어드바이저 평점 3.0/5

Explorer32869977450 TripAdvisor 인증 리뷰

The views from the lake view rooms are amazing, but the entire hotel could really do with a massive refurbishment. The corridors are old and smelly, the elevators are dingy, and the rooms, while clean, feel ancient. There are no modern amenities (USB ports, universal power sockets, light controls by the bed, etc). The lighting is also very harsh, old, bright white tube lighting - not what you want in a hotel room. The shower is also tiny and the bath towels provided are sized for small children, not adults. All the staff we interacted with were very pleasant and went out of their way to help, but unfortunately for $500+ per night, I can't recommend this hotel.

Lovely hotel overlooking lake.

트립어드바이저 평점 5.0/5

JillDV8 TripAdvisor 인증 리뷰

We arrived a little early and found we had been upgraded. Our huge room overlooked the lake - the view was stunning. The staff were very helpful and friendly. The room was clean and very comfortable. The location was excellent - only a few minute's drive from the centre of town.

관리부재

고객 평점 2.0/5

Jp 커플 - 전체(All) 통지 확인

일단 복도 소음이 너무 심함. 걷는소리 말하는소리 전혀 방음이 안됨. 일부 투숙객들 밤늦게 큰소리로 떠들면서 지나가기도 하고. 방은 넓고 깨끗해서 좋음. 뷰도 당연히 좋고. 침대도 딱좋게 푹신하고 베개도 좋았음. 명색이 리조트인데 수영장은 왜있는지 모르겠음. 냄새 심하고 여름인데도 춥고 벌레 엄청 많이 떠다니고 자쿠지도 미지근함. 웰컴드링크도 못받음. 사우나 시설은 좋은데 청소가 안됐는지 오줌냄새남. 두 칸 모두, 아침 저녁 두번 다 냄새났음. 헬스장 시설 쓸만했는데 물컵이 없었고, 플로어 매니저 대응은 몇 차례 모두 좋았음. 전체적으로 크게 실망한 숙박임. 다음날 다른 아코르시설에서 연박했는데 거기도 실망. 일정이 바뀌면서 비슷한 가격대로 예약 된 노보텔 취소하고 들어왔는데 후회스러움. 위치도 동떨어져서 오히려 메리트가 있을까 싶었는데 뷰나 분위기가 어울리는 느낌이 아님. 그건 어쩔 수 없지만.

모두 완벽한 숙소

고객 평점 5.0/5

익명 가족 - 전체(All) 통지 확인

직원들도 친절하고 호텔 앞에 무료 주차 공간도 있어서 편리했습니다.

Dear Park, Thank you for sharing your feedback. I'm glad to hear that you found the staff friendly and the complimentary parking convenient. We appreciate your valuable input, and we'll strive to provide an even better experience on your next visit. If you have any specific suggestions or preferences for improvement, feel free to let us know. We look forward to welcoming you again and offering an enhanced stay. Thank you once again. Best Regards Jamaica Gamero Corio

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 579 리뷰 7.4/10 위치
  • 1,466 리뷰 8/10 객실
  • 1,158 리뷰 8.4/10 서비스
  • 18 리뷰 6.2/10 인터넷 가격
  • 444 리뷰 5.3/10 레스토랑
  • 389 리뷰 6.1/10 청결도
  • 341 리뷰 6.1/10 조식
  • 239 리뷰 5.2/10 가격 대비 가치

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