Novotel Swan Valley Vines Resort 4성

고객 평점 (ALL 평가) 4.4/5 198 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Swan Valley Vines Resort - Image 1
Novotel Swan Valley Vines Resort - Image 2
Novotel Swan Valley Vines Resort - Image 3
Novotel Swan Valley Vines Resort - Image 4
Verdelho Drive, Not applicable, Not applicable, 6069 THE VINES, Australia

호텔설명

호텔 추가 정보

  • Airy contemporary rooms & WIFI available (Not applicable in all Room types)

  • Two 18-hole championship golf courses

  • Squash courts, fitness centre, yoga and pilate sessions

  • Lavish breakfast buffet, à la carte dining in Muscat's Restaurant

  • Ideal wedding venues with natural light including outdoor pavilion.

숙박

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호텔 위치

Novotel Swan Valley Vines Resort

Verdelho Drive, Not applicable, Not applicable
6069 THE VINES
Australia

GPS:-31.766073, 116.00593

전화
팩스 +61 8 9297 3333

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  198 리뷰

TripAdvisor 평가  3.5/5  1,180 리뷰

Worst experience ever

트립어드바이저 평점 1.0/5

xu N Couples - TripAdvisor 인증 리뷰

We stayed here for a special occasion - my partner and I, flying in from Melbourne. We work so hard and times are tough so it is not very affordable to take too many holidays. I booked a staff rate being an Accor staff member in Australia at the time The rooms were lovely and well appointed looking over the kangaroos and mini vineyar. The food at the restaurant was outstanding as was the service . We were told to produce our Bienvenue card at checkout for 15% of food and beverage The next day we checked out. The duty manager/ assistant manager rudely refused to offer the 15% staff discount of food because the card was not presented the the restaurant itself. I explained to him that the restaurant said to produce it at checkout. The duty manager said "well you're a staff member right, you should know, no staff card - no discount- fair deal" lol lol lol. I was disgusted and gobsmacked with his reply and attitude, to the extent that the receptionists overheard and their jaw dropped. I didnt take on the matter further because i did not want to ruin our special getaway I was an assistant manager myself and in NO WAY EVER would i speak to a customer like that even if they were a staff member . He said he could put in the discount but i knew he could through Opera lol. What an absolute joke . I ended up telling my whole team back at work and they were also shocked . 😳

Limited care for the customer

트립어드바이저 평점 3.0/5

Mark E TripAdvisor 인증 리뷰

Stayed in one of the villas; extremely tired accommodation for the price. Accidently left a mobile phone charger there-cheaper buy a new one than buy and post a pre-paid self addressed small parcel box to the Vines for them to send it back to us. (We are within the Greater Perh area, it would have simply been nice for them post it to us themselves, from the significant profit they operate at). All in for the money, limited care for the customer.

excellent

트립어드바이저 평점 5.0/5

Andrew R TripAdvisor 인증 리뷰

fantastic room large and well presented with all you could need. excelent location with the added bonus of Kangeroos and lots of beautiful birds. meals of a good quality and reasonably priced. all staff welcoming and friendly overall a great experience.

Overall; great value, comfortable and worth a stay.

트립어드바이저 평점 3.0/5

MrP78_11 TripAdvisor 인증 리뷰

I rang the Vines directly and received a great deal- $480 for 2 nights with a bottle of wine, mini golf for 3 and $50 food and beverage voucher. Rooms- Booked the Resort Room with 2 queen beds. Simple but well appointed. Nice balcony and good bathroom. - The room needed another vacuum as there was debris left from previous guests Facilities - great pool for families with plenty of room despite being packed during 41 degree days - Lovely resort grounds with the hotel having a style similar to some hotels in Asia - Cafes were fine for quick snacks, Vines Cafe was only option for dinner and food was overpriced and poor quality - For peak season, it would have been nice for the breakfast buffet to be open later than 9:30 and for the pool bar to not close at 5. Service - lots of young staff who would benefit from more training as they weren't overly knowledgeable or warm. Overall; great value, comfortable and worth a stay.

Incredibly compassionate service makes me rate this resort full stars

트립어드바이저 평점 5.0/5

cathykhmer Friends getaway - TripAdvisor 인증 리뷰

I was stranded in Perth due to flight cancellations and was provided with a great accommodation option by an incredibly compassionate staff member. The room I shared with my friends was extremely spacious, well-appointed and immaculately clean, with a huge bathroom and plenty of storage areas. The cafe serves a good range of foods with vegetarian needs well catered for in terms of the veggie burger, the butter bean bruschetta (excellent) and the fried battered cauliflower , with a couple of other options too. At dusk there’s kangaroos outside the wooden villas that are up on stilts in the vineyards and there was a kookaburra on our wooden railing as we came back to the room at night. Thanks Vines!

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 166 리뷰 8.5/10 위치
  • 486 리뷰 7.4/10 객실
  • 298 리뷰 7/10 서비스
  • 16 리뷰 4.1/10 인터넷 가격
  • 235 리뷰 7.3/10 편의 시설
  • 198 리뷰 6.1/10 청결도
  • 188 리뷰 4.7/10 레스토랑
  • 101 리뷰 7.2/10 수영장

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The Vines 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.