ibis Koblenz City 2성

고객 평점 (ALL 평가) 4.3/5 1,005 리뷰

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호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • ALLSafe - certified hotel. First-class hygiene standards guarantee your safe stay.

  • Close to old town: Sights, restaurants and shopping within walking distance.

  • Close to train station: Only 5 minutes walk to the main train station and central bus station.

  • Central location between old town and main train station with good transport connections.

  • SKY Sports Bar with select broadcasts of sporting events.

숙박

호텔 위치

ibis Koblenz City

Rizzastrasse 42
56068 KOBLENZ
Germany

GPS:50.354408, 7.591145

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식

BAR RENDEZVOUS

Relax and enjoy ibis classics and local delicacies. Moselle wine of Koblenz in a sociable atmosphere. Whether it is a drink after work, a refreshment or a coffee. We are happy to pamper you 24 hours per day.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,005 리뷰

TripAdvisor 평가  4.0/5  716 리뷰

Decent Ibis hotel, but the bed was awful. When I woke up, my body hurt

트립어드바이저 평점 4.0/5

travelingammonite Friends getaway - TripAdvisor 인증 리뷰

I've stayed in a lot of Ibis hotels, and this was (in my personal experience) one of the more basic set ups. There's a bed & bath and not much else, which is okay. The staff was helpful and friendly, and I won't lower a rating because of how it compares to other hotels. I'm dinging a star because the bed was so hard and uncomfortable, I should have brought a sleeping bag. The pillows were used and deflated, so not even my head got any support. There were no hand towels. I woke up and my body hurt.

Thank you for sharing your experience with us and take the time to review Ibis Koblenz City. We greatly appreciate your feedback as it helps us strive to improve our services. We are sorry to hear about your experience with the bed and pillows in our hotel. At Ibis, we are committed to providing our guests a comfortable stay and we apologize if we were not able to meet this standard on this occasion. Although we cannot change the past, we will make sure that all of the necessary steps are taken in order to avoid similar issues in the future. Thank you again for taking the time to give us feedback. We hope that you will give us an opportunity to serve you better during your next visit! Best regards Ingolf Wagner Manager ibis Koblenz City

Nice visit

트립어드바이저 평점 4.0/5

danny r TripAdvisor 인증 리뷰

Nice location for exploring city Check in and out very professional.Room slightly above Ibis standard,but needs more power outlets,but manageable.Person serving welcome drink very nice and smiling Only slightly difficult was parking,there are 2 garages on each side of Ibis,which one you go to?left hand side of entrance,but I did have to go in and ask.Maybe some sign would help Dannyr

Dear Danny, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ingolf Wagner Manager ibis Koblenz City

SCAMMED

트립어드바이저 평점 1.0/5

E1402OQjackj TripAdvisor 인증 리뷰

I discovered after checking in that I had paid for my room twice. The manager was apologetic and said he would sort it with "head office". He didn't. I complained sent bank statements Nothing happened.' Complained again Then it was escalated to head office. Great. But having made all the right noises, still nothing. My last email has gone unacknowledged. Suspect that's it. I am out of pocket by £78 approx. This is Accor by the way who run hotels in conjunction with the Orien Express. I am a pensioner. The overpayment is clear. They just don't want to refund me.

Dear Guest, Thank you for your detailed feedback. You have made a non-cancellable reservation. Is a refund not possible. We have already informed you about this several times and our customer service also. Ingolf Wagner Manager ibis Koblenz City

No surprises (good or bad)

트립어드바이저 평점 3.0/5

AlantheTrekker TripAdvisor 인증 리뷰

We sent four nights at this ageing IBIS Hotel near the station when walking part of the Rheinsteig. The hotel has all the basics, and the rooms are larger than is typical for the chain, but it all seems a bit soulless. That said, for its location, I'd stay again.

Dear Alanthe, thank you for your stay at our ibis Koblenz City and your feedback. We are happy with you that you have made this beautiful hike. Best regards Ingolf Wagner Manager ibis Koblenz City

Comfortable Stay.

트립어드바이저 평점 4.0/5

Paul B TripAdvisor 인증 리뷰

It's an Ibis hotel, so you know what to expect. The hotel is located on walking distance to the city center/old town (5-10 min.) and the Railway Station (5 min.). Rooms are comfortable for a couple of days and include a private bathroom, TV, climate control and wifi. The underground car parking cost 9 euro/day for hotel guests. Staff is friendly and helpful.

Dear Paul, We very much appreciate your comments regarding your stay at the ibis Koblenz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Attention: NEW Price for Parking: 11,00€/24h Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 485 리뷰 9.4/10 위치
  • 576 리뷰 6.4/10 객실
  • 496 리뷰 9.2/10 서비스
  • 16 리뷰 7.3/10 인터넷 가격
  • 294 리뷰 7.7/10 조식
  • 277 리뷰 7.2/10 청결도
  • 115 리뷰 5.1/10 가격 대비 가치
  • 63 리뷰 5.3/10 레스토랑

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