노보텔 런던 워털루

고객 평점 (ALL 평가) 4.3/5 1,987 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 런던 워털루 - Image 1
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노보텔 런던 워털루 - Image 3
노보텔 런던 워털루 - Image 4
113 Lambeth road, SE1 7LS 런던, 영국

호텔설명

호텔 추가 정보

  • 커넥팅 룸을 이용할 수 있는 187개의 현대적인 객실

  • 런던 중부에 위치하여 관광 명소로 손쉽게 이동 가능

  • 루 관광 후 휴식을 취할 수 있는 사우나

  • ALLSAFE, Clifton Environmental 인증 호텔

  • 세계 각국의 요리를 맛볼 수 있는 호텔 바 & 레스토랑

숙박

호텔 위치

노보텔 런던 워털루

113 Lambeth road
SE1 7LS 런던
영국

GPS:51.494861, -0.118287

전화
팩스 +44 20 7793 0202

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GOURMET BAR

노보텔에서 맛있는 식사를 즐겨보세요. 캐주얼한 인테리어를 배경으로 다양한 현지 및 세계 각국 요리를 제대로 맛볼 수 있습니다. 식사를 즐기든, 간단히 음료만 이용하든 간에 노보텔에서만 경험할 수 있는 특별함을 만끽할 수 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,987 리뷰

TripAdvisor 평가  4.0/5  3,956 리뷰

A delightful place to stay

트립어드바이저 평점 5.0/5

Clockwork_Kubrick 가족 - TripAdvisor 인증 리뷰

We stayed here for 2 days to visit some sight seeing spots with our 8 yr old to celebrate her Birthday. We certainly picked the right hotel to do this. To say that employees make or break an establishment is 100% correct. Radha, the wonderful receptionist made our daughter feel so special on her Birthday and throughout our stay. Her friendliness and warmth are second to none. (Thank you so much Radha we will stop by again!) We stayed on the 3rd floor in a lovely quiet room with views of Westminster. A walk across the road brings you along the Thames and down to the London Eye. A pleasant stroll taking in the sights and a very central point for the East side of the city. Breakfast was busy but well run. Bar was also nice.. when people were in, it had atmosphere. Hotel is clean and beds comfortable. Would stay again. Thank you Novotel Waterloo.

Thank you Radha.

트립어드바이저 평점 5.0/5

Alv S TripAdvisor 인증 리뷰

I travel with work often and I stay at so many hotels, in fact I have stayed at this hotel before and they are usually pretty good, but on this occasion I happened to meet the wonderful Radha, She was so pleasant it made my entire trip, I have never felt so welcomed at a hotel. I had arrived early and was prepared to wait till 3pm to check in, Radha alerted me to the fact that as a loyal customer, I was entitled to an early check in. she was polite and courteous and although there was a disgruntled customer nearby, Radha never stopped smiling, while being checked in we spoke about places to visit and my homeland of Barbados. It really made me think that it is the people and the little things that they do well that makes a trip. If ever you go to the Novotel Waterloo, pray that you are fortunate enough to be checked in by Radha. Alvin

A mixed bag

트립어드바이저 평점 3.0/5

SarahE2547 비즈니스 - TripAdvisor 인증 리뷰

I stayed for 3 weeks (Sunday to Friday). Rooms were nice but ask for one without an interconnecting door (you can hear every word that is said in the adjoining room). Rooms on the “garden” side (there is no garden) are really noisy from delivery vehicles and people standing outside the bar. Rooms at the front and “courtyard” side (there is no courtyard, just a view of Lambeth police station) are quieter. Forget trying to eat in the restaurant … the bar staff try to fob you off with saying the menu is the same as in the bar (but I wanted to eat in peace, not in a noisy bar) so they leave the restaurant area in darkness. Breakfast is nice if you like the most undercooked sausages and bacon I’ve ever seen and you like “hot” food stone cold. Handy hint - put your bread through the toaster twice and it just about looks cooked. Housekeeping was good for two weeks, then I got an unannounced knock at 4.45pm followed by a rapid entry before I’d even got out off the bed … for someone to check the room had been serviced. Yeah, right. Final straw was on checkout day. Checkout is 12 noon. Received another unannounced knock followed by a rapid entry at 8.45am … checking I would be leaving! One receptionist was friendly and helpful (young man), shame the others haven’t learnt from him.

Excellent customer service-reception and hospitality

트립어드바이저 평점 5.0/5

Fiona C TripAdvisor 인증 리뷰

Thank you and well done to Victoria and Kamila/Camila at reception and also to Louisa in the hospitality team. You all are super awesome at your roles. Keep up the excellent five 5 customer service. The cleaning team on the ground floor are brilliant too-super clean. p.s. A lady from the housekeeping team was very kind, sadly she was told off by a supervisor for helping instead of doing her job. Kindness is everyone`s job.

Appalling service from front desk! Made to feel like a criminal!

트립어드바이저 평점 1.0/5

QuinnsFishCafe 가족 - TripAdvisor 인증 리뷰

Booked for my 40th birthday weekend away. Arrived early on Friday and as room wasn’t ready, we couldn’t check in. No issue, we left our bags off and headed out for a few hours. Came back around 5pm to check in. Went to pay the room with cash to be told the hotel is cashless. Informed that it states this clearly on the website (in a drop down box), no mention of this on the booking confirmation or anywhere you would expect to see it! Informed the staff at the desk that I had no card to pay as I had intended to pay cash. As it was by now after 5pm I wasn’t able to go to the bank and lodge cash. I agreed to allow the hotel to hold the 1st nights payment on my card until the next day when I could lodge cash. Next day lodged cash and went down to pay to be told that the payment on my Amex card would only be released upon checkout (not what was agreed). Asked several times to speak to the manager only to be told that the person I was speaking to was in charge of the front desk and she would deal with the issue. Paid 2 nights while they tried to sort the hold on my other card. Sunday evening we arrived back to the hotel to change to go out for my birthday dinner. Our room hadn’t be serviced. My wife rang down to see why and was told that we hadn’t paid for the 3rd night. We then were expected to sit in the room whilst the housekeeper cleaned around us. At this stage I’d had enough and booked a room for our final night in a nearby hotel! Such a shame as the room and location were great, but I wouldn’t book another stay in any Novotel hotel. There are much more professionally run hotels in the vicinity.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,270 리뷰 9.3/10 위치
  • 1,452 리뷰 6.7/10 객실
  • 1,377 리뷰 8.1/10 서비스
  • 19 리뷰 8.3/10 인터넷 가격
  • 837 리뷰 6.8/10 조식
  • 708 리뷰 5.7/10 청결도
  • 427 리뷰 5/10 레스토랑
  • 289 리뷰 4/10 편의 시설

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.