Novotel Nantes Centre Gare 4성

고객 평점 (ALL 평가) 4.3/5 886 리뷰

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호텔설명

호텔 추가 정보

  • Part of the convention center and benefitting from two meeting rooms

  • Restaurant and bar with view over the marina

  • Close to Nantes city center and train station

  • New partnership with RITM (gym) to take advantage of the discounted rate.

  • Video games area and playground for children

숙박

호텔 위치

Novotel Nantes Centre Gare

3 rue de Valmy
44000 NANTES
France

GPS:47.213896, -1.542919

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

RESTAURANT "LE VALMY"

Our chef serves their suggestions of the day to enjoy in the restaurant or from room service, at lunch from 12 to 2.30pm and at dinner from 7 to 10.30pm.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  886 리뷰

TripAdvisor 평가  3.5/5  655 리뷰

Excellent hotel

트립어드바이저 평점 5.0/5

Philip P Friends getaway - TripAdvisor 인증 리뷰

Visited with a group of 10 Welsh fans for Rugby World Cup. Stayed three nights. Hotel was excellent value with great location, 10 minutes walk to old town but with plenty of local bars and restaurants even closer. Staff were really pleasant and helpful both before and during our stay. Bravo Novotel. Merci beaucoup. Diolch yn fawr.

Excellent

트립어드바이저 평점 5.0/5

catherine v TripAdvisor 인증 리뷰

The hotel is in a very good location. You may walk around the hotel and you don’t need a car. I loved the park we went to and saw the churches. As for the hotel it is very clean and we enjoyed our breakfast and dinner there. The wifi ok. The staff very friendly

Novotel Nantes Gare Centre

트립어드바이저 평점 3.0/5

radekv697 Friends getaway - TripAdvisor 인증 리뷰

The Hotel and staff overall was very good. The staff customer service skills are out of this world. Rooms do look a bit tired. Word of advice don't be put off by bringing your own pillow if possible as the pillows in the Hotel are very flimsy and don't support your neck.

낡아도 너무 낡은 호텔

고객 평점 0.5/5

이. 가족 - 전체(All) 통지 확인

4성급 호텔이라는 타이틀이 무색할만큼 모든면에서 불만족스러운 호텔이었다. 우선 방에 들어서는 순간 오래되고 퀴퀴한 냄새가 났고 바닥 카페트의 얼룩은 너무 심했다. 욕실은 구석구석 곰팡이기 피었고 드라이어는 호텔의 역사만큼 어래된듯 보였다. 충전기용 콘센트는 하나뿐이라 당황스러웠고 에어컨에선 시원한 바람이 나오지 않았다. 침대 매트리스는 삐걱거리고 끄트머리에 걸터앉으면 맞은편 매트리스가 번쩍 들려서 몇번인가 놀라야만 했다. 조식당은 마감시간이 1시간이나 남았는데도 일부 음식이 채워지지 않고 있었고 요청을 해도 더이상 채워주지 않았다. 다시는 머물고 싶지 않은 최악의 호텔이었다. It was an unsatisfactory hotel in all respects, overshadowing the title of a four-star hotel. First of all, the moment I entered the room, I smelled old and stale and the stain on the floor carpet was too much. The bathroom was moldy in every corner and the dryer looked as old as the hotel's history. I was embarrassed because there was only one outlet for the charger, and there was no cool wind from the air conditioner. The bed mattress creaked, and when someone sat on the edge, the other side popped up and had to be surprised several times. The breakfast restaurant had an hour left before the deadline, but some of the food was not filled, and they did not fill it any more when I asked. It was the worst hotel I ever wanted to stay again.

Dear HYUNA L., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team

Definitely not coming back

트립어드바이저 평점 2.0/5

Greata L Couples - TripAdvisor 인증 리뷰

Actually this is our last night in this hotel for hellfest but after stayed in Pullman Tour Paris and Hyatt group in Venice, we fell this hotel is not at their standard. The 1st weekend was ok with ok room but since we arrived after midnight there is no room service, they did not clean the room when we put the housekeeping sign and their housekeeping only available until 2pm. Then now on our 2nd weekend, we are greeted very well by the morning shift cause he still remember us from last weekend, but we got the room 521 and it was dirty especially the window area where there's spider nest with spider of course. compare to previous room there is no plug on the bed side and no soap. Then after days we came back very late cause of hellfest and no one ask us on our room number until last night one of their staff (dark color) asked our room number and we mentioned but it took him more than 5 minutes to check. We are so angry cause it's 4am and just want to go to our room to sleep. We did not wait for him and his reason because he did not see us before and while waiting for elevator, 4 white guys came in and he did not asked them anything. So being asian does matter in this hotel. No hospitality what so ever, so you need to do some re training for him. Maybe because he always on the late shift but being friendly should not be taught when your in hospitality industry. When the review could be ok but he really made our stay very not enjoyable. Aside of that all the morning/afternoon shifts are very welcome and helpful.

Madame, Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Nantes Centre Gare. Nous sommes désolés que la prestation n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. De nouveau, nous vous remercions pour vos commentaires. Nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs. L'équipe réception

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 259 리뷰 8.8/10 위치
  • 419 리뷰 5.5/10 객실
  • 427 리뷰 9/10 서비스
  • 6 리뷰 6.2/10 인터넷 가격
  • 170 리뷰 8.2/10 조식
  • 128 리뷰 5.6/10 청결도
  • 117 리뷰 7.5/10 레스토랑
  • 100 리뷰 3.1/10 분위기

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