Novotel Paris Charenton-le-Pont 4성

고객 평점 (ALL 평가) 3.9/5 1,510 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Paris Charenton-le-Pont - Image 1
Novotel Paris Charenton-le-Pont - Image 2
Novotel Paris Charenton-le-Pont - Image 3
Novotel Paris Charenton-le-Pont - Image 4
3-5 place des Marseillais, 94227 CHARENTON LE PONT, France

호텔설명

호텔 추가 정보

  • 12 modular, renovated, equipped (All Connect) mtg rms incl. conference hall

  • Spacious Family Room of 24 m², (2 adults, 2 children)

  • Le Gourmet restaurant with sun terrace and bar

  • Near the Bois de Vincennes park and the Bercy Village district

  • Close to public transport (metro 8, bus, tram T3).

숙박

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호텔 위치

Novotel Paris Charenton-le-Pont

3-5 place des Marseillais
94227 CHARENTON LE PONT
France

GPS:48.826296, 2.405574

전화
팩스 +33 1 49 77 68 00

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GREEM

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  1,510 리뷰

TripAdvisor 평가  3.5/5  1,012 리뷰

Amazing staff, excellent customer service

트립어드바이저 평점 4.0/5

Z Z TripAdvisor 인증 리뷰

Adeline at reception was amazing and provided outstanding customer service. Rashida at the bar counter was amazing and very attentive. Spoke to my children with passion and again provided outstanding customer service. Overall I would recommend this hotel.

Poor Service Level and charged too much

트립어드바이저 평점 1.0/5

JH2901 가족 - TripAdvisor 인증 리뷰

We booked a Suite at this hotel. As we arrived we were greeted and checked in. Upon arrival in the room we noticed that this was defenitly not what we booked (through Accor Website). So we had to get down to the reception, where I asked what kind of room we were given. We were told it is a doubleroom and that the Suite was not available to to ongoing renovations. I was told to come back the next day in order to discuss with a Manager how this shall be handled. The next morning we were told we will only be charged the doubleroom. Upon check out I raised this issue again as the person at the desk gave us a total which seemed to high. We were told different an confusing numbers and that the local taxes are the reason of the price. I was again and again asked to get my card charged without giving/showing me the invoice beforehand. So when I finally received my invoice (after the card was charged) I had to notice that we were charged the full amount for the Suite, hence we only received a doubleroom. I stated this issue in writing right away with Accor and the hotel directly and even though reminders were sent, did not receive any feedback so far. Also we were at no time told that we were downgraded nor did we get any apology or compensation. Also the room we got was worn out, hairs in the shower, paint coming off and open cables This is totally unacceptable and shady. Therefore I cannot recommed staying here, poor service Level and a rip-off.

Great

트립어드바이저 평점 5.0/5

Hassan R 가족 - TripAdvisor 인증 리뷰

It was very nice and the receptionist very kind thanks for their hospitality Thank you to Gaelle and the other colleagues My family and I appreciate our stay Nice place close to the subway quiet area we will come back very soon i hope Thank you again

Refundable Retainer / deposit fee

트립어드바이저 평점 1.0/5

meggyj2020 TripAdvisor 인증 리뷰

Avoid at all cost and if you are asked to pay for a retainer fee which is refundable on check out decline. The hotel has refused to credit back the 100 euros since October and they don’t reply to emails. The so called manager gives soapy stories and promises they will refund within 3 days but all in vain . They choose who to ask for the retainer, if you are asked to pay kindly decline and tell them you don’t have any money. I’ve contacted booking.com and they confirmed about the payment but still taken round in circles . Worst experience ever to say the least.

Bad experience

트립어드바이저 평점 1.0/5

Scenic828947 TripAdvisor 인증 리뷰

I want to make a complaint. I paid for an early check in and there was no room available, which made me wait for more than half an hour. Total disregard for the customer, I am very dissatisfied. The attendand Amid was completely rude and treated us with disdain. I don’t recomend!

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 783 리뷰 9.1/10 위치
  • 1,181 리뷰 5.2/10 객실
  • 822 리뷰 8.1/10 서비스
  • 11 리뷰 8.1/10 인터넷 가격
  • 492 리뷰 7.5/10 조식
  • 458 리뷰 5.2/10 청결도
  • 285 리뷰 4.6/10 분위기
  • 231 리뷰 4.7/10 편의 시설

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Charenton Le Pont 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.