Novotel Sheffield Centre 4성

고객 평점 (ALL 평가) 4.2/5 1,753 리뷰

Novotel Sheffield Centre - Image 1
Novotel Sheffield Centre - Image 2
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호텔설명

호텔 추가 정보

  • Central location, with plenty of nearby transport links, Free WiFi, large ergonomic workspace

  • Leisure facilities, including indoor heated pool and steam room Pre-booking required

  • Elegant restaurant, relaxed modern dining. Hot breakfast buffet, till 11am on weekends

  • 7 versatile meeting rooms which can hold up to 220 people

숙박

호텔 위치

Novotel Sheffield Centre

50 Arundel Gate
S1 2PR SHEFFIELD
United Kingdom

GPS:53.379081, -1.46742

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

RESTAURANT

비 계약 사진

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,753 리뷰

TripAdvisor 평가  4.0/5  2,095 리뷰

A man entered my room at 1am.

트립어드바이저 평점 1.0/5

jaketebbs TripAdvisor 인증 리뷰

I don’t have anything good to say about this hotel stay unfortunately. I had got back into my hotel room at around midnight and decided to call it a day. I would say I was just starting to get off to sleep when I hear the door to my hotel room open and a man came in supposedly thinking this was his room. I was startled. A huge error from the hotel which led me to not sleep for the remainder of the night of fears something like that would happen again. This was to apparently be followed up but I haven’t heard anything from the hotel themselves. What apparently happened was I was not properly checked in by the hotel staff when I arrived at around 3pm. My room was then supposedly vacant and so another man took it and was able to get in while I was asleep. Very, very disturbing. I wouldn’t recommend this hotel to anyone and I have yet to hear from any staff member that sympathised with me for the trauma that I endeavoured.

We are truly sorry for the unsettling experience you faced during your recent stay at our hotel. I understand our Front Office Manager has contacted you today directly to apologise for this unfortunate incident and to reassure you that this is a very isolated incident which is being addressed internally. I am pleased that we could come to a satisfactory resolution for you with our offer of a gesture of goodwill. Warm regards, Novotel Sheffield Centre

Fantastic location

트립어드바이저 평점 4.0/5

jackiebP2434RS Couples - TripAdvisor 인증 리뷰

Hotel is very convenient for shops, Crucible, Cathedral, Bramhall Lane is a short walk away. Our room was large, very clean and well appointed. Unfortunately breakfast was a bit of a let down, no greeting, told we’d already been down.. not. No information as to the layout as we’d not been here before. Quality was ok but needed to be replenished more frequently. Bit more management needed.

Dear Jackie, thank you for sharing your feedback. We are delighted to hear that you enjoyed our fantastic location and the cleanliness of your room. We apologize for the shortcomings you experienced during breakfast and the lack of information provided. Your comments are valuable, and we will address the areas needing improvement to enhance our guests' experience. We appreciate your insight and hope to welcome you back for an improved stay. Warm Regards Karen Coy

Central location

트립어드바이저 평점 3.0/5

Northernlass481 TripAdvisor 인증 리뷰

Good central location within walking distance of bus/train station (although a steep uphill walk, approx 6 minutes), close to Sheffield City Hall (approx 7 mins walk) and town centre shopping area. The biggest disappointment for us was the tiny pool as the photos on the hotel website make it look much larger. No use if you want a proper swim! Our Executive room ( free upgrade as we use Accor hotels a lot) was clean, spacious and comfortable. The bed was very comfortable, with a relatively lightweight duvet, which was ideal as the air cooling didn't seem to work (switched off as it was March?) Opening windows, but me mindful of traffic noise. Clean bathroom with walk in shower (no bath, but no problem) and usefully the toilet was separate. All room facilities including mini-fridge as described on hotel website. Sainsbury's 'Local' store almost next door to hotel if you want to get your own drinks/snacks. We would use this hotel again when in Sheffield as we got an excellent deal on the room price.

Thank you for sharing your feedback with us. We are pleased to hear that you appreciated our hotel's central location, cleanliness, and comfortable Executive room. We apologize for any disappointment caused by the size of the pool. Your comments regarding the pool size and the accuracy of the website photos have been duly noted for further review. We are glad you found the room facilities to your satisfaction and that you enjoyed the convenient amenities nearby. We value your loyalty as an Accor member and hope to welcome you back for another pleasant stay. Should you have any specific preferences on your next visit, please feel free to inform us in advance. Warm regards, Novotel Sheffield Centre

I found half a packet of grapes under my bed...

트립어드바이저 평점 2.0/5

mattpharrison TripAdvisor 인증 리뷰

Stayed here on business and was disappointed by the cleanliness of the room. The public areas of the hotel are ok, but once you get upstairs to the rooms the picture really changes. The rooms and corridors feel dated, with horrible plastering on the walls and some really cheap and nasty decor in the bedrooms. I could excuse this, had it not been for the large and curly hair on the shower soap dispenser, and, inexcusably, a discarded punnet of grapes I found UNDER my bed. You generally expect quite high standards from a Novotel, but was incredibly disappointed by this one. Will not stay here again.

Thank you for sharing your feedback regarding your recent stay at Novotel Sheffield Centre. We sincerely apologize for the cleanliness issues you encountered in your room. Please rest assured that we have addressed this matter with our housekeeping team to prevent such oversights in the future. We strive to maintain high standards of cleanliness and comfort for all our guests. Should you reconsider staying with us again, we would welcome the opportunity to provide you with an improved experience. Thank you once again for bringing this to our attention. Warm regards, Novotel Sheffield Centre

Good Central Location

트립어드바이저 평점 3.0/5

Archer_011 TripAdvisor 인증 리뷰

The staff on reception are truly wonderful, so helpful and pleasant. The room was a little dated and had popcorn on the walls, very 70's, but it was very clean. The door between the bedroom and entry was good for keeping noise out but early one morning in my corridor multiple doors were being slammed, I saw it was actually the housekeeper and I gave this feedback to reception, very poor. Some noise could be heard from the road but only if the window was open. My room card was not working on the second day but this was quickly rectified although I saw multiple guests going to reception with the same issue. I would have given this hotel a very good if it wasn't for the housekeeper slamming the doors and the outdated decor. It was a good stay but I really hope there is some refurbished of rooms in the future and the housekeeper takes into account guests may still be sleeping.

Thank you for choosing Novotel Sheffield Centre for your recent stay and for taking the time to share your feedback with us. We appreciate your kind words about our central location and the wonderful staff at the reception. It's great to hear that they were helpful and pleasant during your stay. We apologize for any inconvenience caused by the dated decor in your room. We understand that this may have affected your overall experience. Your feedback regarding the housekeeper's behavior has been noted, and we will address this matter with our team to ensure that noise disturbances are kept to a minimum in the future. We value your feedback, as it helps us to improve our services. We apologize for the noise from the road that could be heard when the window was open. We understand that a peaceful environment is important for our guests, and we will take your comments into consideration as we continue to enhance our facilities. We are glad to hear that the issue with your room card was quickly rectified. We apologize for any inconvenience caused and appreciate your understanding. Thank you for your suggestions regarding room refurbishment. We will certainly consider your feedback as we plan for future improvements. We appreciate your feedback and hope to have the opportunity to welcome you back to Novotel Sheffield Centre in the future. Best regards, Novotel Sheffield Centre

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,141 리뷰 9.1/10 위치
  • 1,562 리뷰 5.9/10 객실
  • 1,330 리뷰 8.2/10 서비스
  • 14 리뷰 4.5/10 인터넷 가격
  • 754 리뷰 5.9/10 안락함
  • 618 리뷰 6.2/10 조식
  • 555 리뷰 6.1/10 청결도
  • 385 리뷰 5.6/10 분위기

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