노보텔 시드니 온 달링 하버 4.5성

고객 평점 (ALL 평가) 4.3/5 8,479 리뷰

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노보텔 시드니 온 달링 하버 - Image 4

호텔설명

호텔 추가 정보

  • 활기찬 달링 하버 한가운데 위치한 대표적인 리조트.

  • 525개의 스타일리시한 객실 및 스위트, 편안한 휴식을 위해 꾸며진 현대적 공간.

  • 공간이 넉넉하고 놀라운 전망이 함께 하는 이그제큐티브룸과 스위트.

  • 바닥부터 천장까지 연결된 창문과 비할 데 없는 달링 하버 전망이 있는 시그니처 레스토랑.

  • 피트니스룸, 키즈 클럽, 야외 수영장 및 테니스 코트가 갖춰진 수준 높은 리조트 시설.

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호텔 위치

노보텔 시드니 온 달링 하버

100 Murray Street, Darling Harbour
2000 시드니
호주

GPS:-33.872715, 151.197555

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

THE TERNARY RESTAURANT

The unique style and personality of The Ternary allows our guests to experience three distinct offerings; the Grill Kitchen, the Asian Kitchen and the Wine Bar, in one inviting, social and harmonious open space.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  8,479 리뷰

TripAdvisor 평가  4.0/5  5,646 리뷰

2023으뜸 시설

Disappointed

트립어드바이저 평점 1.0/5

Faye S TripAdvisor 인증 리뷰

My sister and I stayed at the Novotel hotel between 4th – 10th March. We were both disappointed with the accommodation. The bathroom was tired and we could tell that any cracks that had occurred in the grout and tiling had just been patched in, making the room look worn and in need of an update (the shower itself needed an updated, there was no detachable shower head and with the bath being non-slip, we were both cautious when we went for a wash in case of a slip). We had left the card on our room doorknob outside to indicate that we wanted our room cleaned. We had seen that the floor we were in had been serviced multiple times a day so we were sure we would come back to a clean room. We got back after being out for 6 hours to find that our room hadn’t been cleaned. We left our room to be cleaned another day when we were out and came back to our room not clean either. As a result, we had to go down to reception to ask for amenities we had run out of. When we got to the hotel room and logged onto the WIFI, we were surprised to find that we had to pay for WIFI. There was no other option. It stated we had to pay $10 a day. After a look on the website, we could see that the amenities the hotel offers is that they offer free WIFI. We rang reception to inquire about this and were told that since we are members the Accor group, the amount would be wiped from our accent once we left. I feel that with a much often used tool such as WIFI, it should be stated on the website and the other websites that are advertising this hotel, so others are aware of this. When we went down the hotel breakfast, we found that the food was cold, lukewarm at best. This was a disappointment to us as the hotel breakfast is one of the parts of the trip we looked forward to. As a result, we choice not to have some breakfast items as the hot food was not hot at all. We thought this was a timing issue so we got up right when breakfast was starting, but found the same issue.

GreatCare exceeds other 5 star properties.

트립어드바이저 평점 5.0/5

AdibPeb Couples - TripAdvisor 인증 리뷰

It may not be a 5 star hotel , but the location , food , room comfort , lobby views and above all : great care by the whole Team. Everyone cares in this hotel including Tel Operator York who finds solutions for everything , Jamie F&B , And above ALL : Mattia Dolora Front Office.

Expected more from a world known hotel chain

트립어드바이저 평점 3.0/5

DominiqueRizzo 비즈니스 - TripAdvisor 인증 리뷰

Staff were great and ideal position although for the price paid for a room, no breakfast continental or other was included, fridge not working, no special coffee maker in the room just a kettle, and no shower gel in the bottle fastened to the bathroom wall. After I mentioned it to staff they sorted it but you would think for a rate of $460 a night you wouldn’t have to mention anything and that everything would be perfectly working and ready for guests to have a relaxing business stay.

Wonderful Hotel, Tired Bathroom

트립어드바이저 평점 4.0/5

Fly-Drive-Food-Fun 비즈니스 - TripAdvisor 인증 리뷰

My stay for two nights. The team were amazing, from the moment I stepped in the beautifully outfitted lobby. On the fast track desk the ladies were truly delightful and cheerful. I was very early and I asked to sit at the closed restaurant, and tge team were very willing to help me so I could work. Again the lobby and restaurant were amazing with modern styles. When my room was ready I recieved a call. Picked up my little happy gifts (they ALWAYS make me happy) and one reason I stay as an Accor member. The room was a very comfortable large room, including everything I needed. The bathroom was the only let down. Amazingly clean, but tired, old fasiohed bath, with a climb in and trip over shower. Then the walk to the convention centre!!!! OMG what a shambles. Through the car park, multiple people lost and asking me which way!!!

위치도 좋고 일반 스텝들도 친절했으나 일부시설의 보완이 아쉽고 특히 duty매니저에 대한 교육은 필요할듯.

고객 평점 3.0/5

권. 가족 - 전체(All) 통지 확인

달링하버에 위치하여 시내관광과 하버뷰를 동시에 즐길수 있어서 좋았습니다. 하지만 욕실내 배수가 원할하지 않은 부분에 대한 개선이 필요할듯하고. 특히 고객 분실물에 대한 매니져 태도는 호텔전체에 대한 이미지에 큰영향을 미칠 수 있다는 점을 확인 바랍니다. 체크아웃때 객실내 금고에 두고온 물품을 하우스키퍼가 이미 회수 하였음에도 매니저는 전혀 모르는 사항이니 포기하란식의 답변으로 일관하였으며 2번의 재방문을 통해서 겨우 받아 낼수 있었지만 당시 본인만 금고키를 관리한다던 매니저의 답변이 거짓임이 들통났음에도 어떠한 사과도 받지못함. 노보텔달링하버에서의 좋은추억이 그직원으로 인해 끔찍한 기억으로 바뀐순간이었음.

Dear TaeWoo k., Thank you for taking the time to tell us about your experience at the Novotel Sydney on Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management Novotel Sydney Darling Harbour

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 3,463 리뷰 9/10 위치
  • 5,276 리뷰 6.7/10 객실
  • 4,849 리뷰 8.1/10 서비스
  • 222 리뷰 5.5/10 인터넷 가격
  • 1,703 리뷰 6.1/10 청결도
  • 1,562 리뷰 7.6/10 레스토랑
  • 1,390 리뷰 8.4/10 조식
  • 1,050 리뷰 5.6/10 가격 대비 가치

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