Novotel Beaune 4성

고객 평점 (ALL 평가) 4.6/5 3,188 리뷰

Novotel Beaune - Image 1
Novotel Beaune - Image 2
Novotel Beaune - Image 3
Novotel Beaune - Image 4

호텔설명

호텔 추가 정보

  • Certified GREEN KEY

  • Poolside terrace and room service

  • Wine Please restaurant

  • Swimming pool, fitness center, outdoor equipment

  • Arcade game machine, table soccer, indoor and outdoor kids' areas

숙박

호텔 위치

Novotel Beaune

25 avenue Charles de Gaulle
21200 BEAUNE
France

GPS:47.008087, 4.849314

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

Wine Please !

Come and sample the culinary delights of our chef at Wine Please. Simple and tasty cuisine, both healthy and balanced. During the warm season, enjoy a quiet meal on the terrace near our swimming pool.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  3,188 리뷰

TripAdvisor 평가  4.0/5  1,762 리뷰

2023으뜸 시설

Not worth the price

트립어드바이저 평점 3.0/5

GranZorro TripAdvisor 인증 리뷰

We selected this hotel both because of its location and its swimming pool (which turned out to be pretty small). Rooms and bathrooms are adequate, but not much more. Breakfast is so so. But at least the staff is friendly.

Cher Monsieur, Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience au Novotel Beaune. Nous sommes heureux d'apprendre que vous avez déjà séjourné dans notre établissement et que vous avez apprécié le petit déjeuner. Nous sommes également ravis que le personnel ait été aimable et attentif. Chez Accor, nous nous efforçons d'offrir à chaque client un séjour exceptionnel et nous nous excusons de ne pas avoir répondu à vos attentes à cette occasion. Nous prenons très au sérieux les commentaires comme les vôtres, car ils nous aident à améliorer continuellement nos services, et nous utiliserons vos commentaires comme une précieuse opportunité d'apprentissage pour notre équipe. Nous vous remercions d'avoir mis en avant les chambres et les salles de bains et espérons que votre expérience a été satisfaisante dans l'ensemble. Nous espérons avoir le plaisir de vous accueillir à nouveau dans un avenir proche. Nous vous prions d'agréer, Monsieur, l'expression de nos salutations distinguées, ERTZ Alexane Chef de Réception

A regular and reliable stop

트립어드바이저 평점 4.0/5

Colintoo Solo travel - TripAdvisor 인증 리뷰

This is my regular stop on my way south. Parking is always available and the hotel is easily accessible from the autoroute. The hotel is on the outskirts of Beaune so a fairly long walk into town. The hotel is comfortable, clean and reasonably priced. The staff are always welcoming and efficient. The restaurant is adequate but very expensive for basic food. 31€ for a bland entrecôte and a handful of chips with no salad or veg. The wine list has very few half bottles and those it has are around 30€. Probably cheaper to get a taxi into town. One seemingly trivial but hugely frustrating issue with all the Accor hotels I have stayed in recently is that they no longer supply milk for your in room coffee or tea. I guess this is about reducing plastic use but it is an idiotic policy. Please think again Accor.

Hello, Thank you for your feedback. I am delighted to hear that your stay went well overall. I will take the liberty of passing on your recommendations concerning the kitchen to our chef so that we can improve in the future. As far as the milk jugs are concerned, the decision to remove single-use plastic came from Accor management. But it is the result of the new European standards to be put in place. Our housekeeper is currently working on the subject to find an alternative to this service that respects the wishes of our customers, hygiene standards and new environmental policies. We haven't yet found a miracle solution, but we're working on it. I hope to see you soon, Sincerely ERTZ Alexane Reception Manager

Superb Customer Service

트립어드바이저 평점 5.0/5

fastm Friends getaway - TripAdvisor 인증 리뷰

We were 4 travellers from UK on Motorcycles, who had been let down on at 21:00 arrival at another hotel. I phoned the Novotel in Beaune who in minutes sorted out 2 twin rooms for 3 nights. No fuss and superb customer courtesy. I would like to Name Alexandra and Lexane, who are a great asset to this Hotel. They even allowed us to get a meal while they checked us in! This hotel is truly customer focussed and I would stay here again as a first choice. I also recommend it to other visitors to Beaune. The town is an easy 15-20 minute walk to the town centre.

Bonjour "Rapide", La direction et moi-même vous remercions pour ce merveilleux commentaires. Alexandra et Lexane également qui ont été ravies de le lire. Nous serons extrêmement heureux de vous revoir parmi nous. A très vite Bonne journée ERTZ Alexane Chef de réception

위치와 주차가 좋음

고객 평점 3.5/5

익명 가족 - 전체(All) 통지 확인

훌륭한 조식. 방은 전반적으로 청결하나 벌레가 보였고 너무 작음. 종업원들의 태도가 다소 무뚝뚝함.

고객님께, 저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다. 감사합니다. Régis CHEZE Directeur General

OK Hotel but staff very unhelpful

트립어드바이저 평점 2.0/5

ozytiger2017 Couples - TripAdvisor 인증 리뷰

We pre-paid the hotel and when we arrived they still took a 500 Euro deposit off my credit card. When queried I was told it should have been 50 Euros but the staff member admitted to making an error. When asked for a refund I would told it would all come off at the end of my stay. Worse we asked for an extra luggage holder but were told no. So we asked for an extra chair for the room and was told no again. So we asked if we could take a stool and had to do it ourselves. We were very disappointed with the treatment. Especially as an Accor club member!

Good morning, sir, Thank you for your feedback. It is thanks to your opinions that we can improve a little more each day. We are sorry for the inconvenience caused and it should not have happened like this. It is in no way our way of doing things and our will to dissatisfy you during your stay. On the contrary. We will make sure that this does not happen again. We hope to see you again to prove to you that we are a very nice hotel to live in. See you soon I hope. Have a nice day. ERTZ Alexane

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 677 리뷰 9.1/10 위치
  • 1,311 리뷰 8.1/10 객실
  • 1,326 리뷰 8.8/10 서비스
  • 17 리뷰 7.6/10 인터넷 가격
  • 833 리뷰 6.8/10 레스토랑
  • 667 리뷰 8.7/10 조식
  • 467 리뷰 7.6/10 청결도
  • 7 리뷰 1.8/10 웰니스 센터

Powered by Trustyou

주변에 있는 다른 시설

Beaune 지역 모든 호텔