Novotel Rayong Rim Pae Resort 4성

고객 평점 (ALL 평가) 4.3/5 896 리뷰

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호텔설명

호텔 추가 정보

  • Resort facilities and amenities included three restaurants , one pool bar and a Tea room.

  • Two beautiful outdoor pools and separate kids pool with panoramic ocean view, indoor Jacuzzi

  • A well-appointed Aquas Spa, Fitness room, Water Sports, Kids Club, Greenery & Tropical Garden

  • Front Desk 24 HRS, Tours & Information, Car Parking lots, Airport shuttle, Free WIFI/Internet

  • Conference & Meeting Rooms, Events facilities. Special private occasion by poolside, beach

숙박

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호텔 위치

Novotel Rayong Rim Pae Resort

4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng
21190 RAYONG
Thailand

GPS:12.631469, 101.542163

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  896 리뷰

TripAdvisor 평가  4.0/5  1,007 리뷰

The review 2 of 5

트립어드바이저 평점 2.0/5

Robert Š Friends getaway - TripAdvisor 인증 리뷰

Hey, With my group we come today at the dinner. Nine persons for one table. Dinner was smaller portion per person. Table are so small, that food com all over the place. Than come in room and towel in bedroom are only one small. Best regards, Robert

A good hotel under a bad management.

트립어드바이저 평점 1.0/5

andreiiiiiii 가족 - TripAdvisor 인증 리뷰

Due to the dangerous doors of the main entrance to the hotel, I was seriously injured in this hotel, but the general manager pretended as if nothing serious had happened. p.s. The breakfast and the gym don’t meet the standards of Novotel. The cleanliness of the hotel leaves much more to be desired.

Dear Andreiiiiiii, Thank you for staying with us. I sincerely regret to learn about the incident you experienced during your recent stay at our hotel, and I appreciate you taking the time to share your concerns. The safety and well-being of our guests are of utmost importance to us, and we are truly sorry for any discomfort or inconvenience you may have experienced. Upon reviewing the details of your incident, we understand that you had a collision with our glass partition near the main entrance. We genuinely empathize with your situation and appreciate that you felt upset by this. Our team members immediately responded by offering assistance, including first aid kit and a cold towel. Unfortunately, we did not have a chance to offer you any further assistance on-site, as the taxi that you have been waiting for arrived at that moment, and you and your family left the hotel. Later, when you send a follow-up emal to me and my team, I asked if you needed any further assistance from our side. Unfortunately, I did not receive you response. Please do reach out if you need any assistance - via email or via phone number. We take all guest feedback seriously, and we would like to assure you that we continuously assess and enhance our safety measures. Your comments regarding the doors and cleanliness of the hotel are noted, and we will address them promptly to ensure the satisfaction of our future guests. Thank you again for your feedback, and please reach out if you need any assistance. Best regards, Olga Gergenkop General Manager

Worst Hotel experience in Thailand so far

트립어드바이저 평점 2.0/5

IJFK Couples - TripAdvisor 인증 리뷰

I've visited hotels in Bangkok, Hua Hin and Krabi so far, this is by far the worst experience. The rooms are pretty outdated, with few amenities available. Forget about a makeup mirror or watching an English movie. AC is extremely loud, the hallways are dark and feel like a cheap apartment building. The gym is joke, with 30-year old equipment that is basically a safety hazard. The breakfast is mediocre with the same boring and low quality food every day. Bad bread and almost no variety. The hotel staff is not particularly helpful either. The restaurant is okay. On one of the days the hotel hosted some sort of company party, the whole pool area was loud and not relaxing, with employees camping everywhere. The only good thing is the location and a small coffee shop where you can get halfway decent coffee. The hotel was also dead during prime season, not a good sign. We will never be back.

Dear IJFK, Thank you for sharing your detailed feedback, and we sincerely apologize for falling short of your expectations during your stay with us. We regret any inconvenience during your stay. Your comments about the gym, breakfast variety, and the pool party have been noted, and we will address these issues promptly to enhance our overall guest experience. We appreciate your acknowledgment of the location and the small coffee shop. Your insights are crucial, and we assure you that your feedback will be thoroughly reviewed with our team to make necessary improvements. We are truly sorry for the disappointment you experienced and would value the opportunity to regain your trust in the future. Warm regards, Olga Gergenkop + the team of Novotel Rayong Rim Pae Resort

You can find better for the price. It has absolutely no charm.

트립어드바이저 평점 2.0/5

Peter W Solo travel - TripAdvisor 인증 리뷰

The property is rundown, over priced and very tired. Novotel should be embarrassed. The room was a decent size and clean but it has no character whatsoever. The beach is decent and the view of the beach is ruined by tired and poorly kept buildings.

"Simply the Best"

트립어드바이저 평점 5.0/5

V8329TSsuzannes Couples - TripAdvisor 인증 리뷰

Stayed several times a year and it only gets better. The staff from reception to gardener are always thoughtful and pleasant. They treat us like family. The rooms are clean, spacious and beautiful. The reception area is always on target, the breakfast included is always excellent and the staff always remember us from waiter to chef, beautiful people. Mention, Tinacan the Chef and Sombat at the pool we know well. Just stayed and will book again probably in January. I can stay anywhere I want to stay, I choose the Novotel Rayong Rim Pae Resort because they never fail me yet, see you soon.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 289 리뷰 7.6/10 위치
  • 554 리뷰 7/10 객실
  • 510 리뷰 7.5/10 서비스
  • 18 리뷰 5/10 인터넷 가격
  • 334 리뷰 8.6/10 해변
  • 262 리뷰 6.9/10 조식
  • 257 리뷰 7.8/10 청결도
  • 256 리뷰 5.4/10 안락함

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