Mercure Lille Marcq Baroeul 4성

고객 평점 (ALL 평가) 4.6/5 1,387 리뷰

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호텔설명

호텔 추가 정보

  • Quick access to downtown Lille in 15 minutes by tram

  • Lounge atmosphere that feels like home; bar with a selection of local beers

  • Le Marque-Page Restaurant: Fresh, local and seasonal products

  • One contact for all your private or professional events (up to 200 people)

  • Large free private parking

숙박

호텔 위치

Mercure Lille Marcq Baroeul

157 avenue de la Marne
59700 MARCQ-EN-BAROEUL
France

GPS:50.678404, 3.110665

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

Le Marque Page

We offer simple, quality seasonal cuisine. In a responsible approach, we favor sourcing directly from local producers. Don't hesitate to come and discover our seasonal and weekly set menus!

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,387 리뷰

TripAdvisor 평가  4.0/5  818 리뷰

Needs a refresh. This hotel relies on its fabulous location. The services and attention to detail are not commiserate

트립어드바이저 평점 3.0/5

tpost27 가족 - TripAdvisor 인증 리뷰

This is a well located accommodation with superlative staff. The hotel is dated. The air conditioning did not work well. The soap dispensers were not refilled. Many other details were overlooked. The breakfast was mediocre. There was no fresh fruit.

Dear tpost27, We thank you for your comment which is very important for us. We will install more visibly all the fresh fruit that we offer at the breakfast buffet. We will not fail to be more vigilant to change the shower gel when necessary. We hope to see you again soon. Best regards. André Grosperrin Directeur Hotel Mercure Lille Marcq en Baroeul.

Nice rooms and staff

트립어드바이저 평점 4.0/5

Faith_and_Me TripAdvisor 인증 리뷰

Stayed here for 6 nights as a base for some cycling. The staff were all very helpful and friendly. The rooms were a very good size with a nice, comfy bed and the bathroom was clean and also a good size. The bar had a good selection of drinks and the breakfast buffet had a wide range of food to suit everyone.

Dear Faith_and_Me, We very much appreciate your comments regarding your stay at the Mercure Lille Marcq en Baroeul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sébastien particularly appreciated your nice comment about him. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Grosperrin Directeur Mercure Lille Marcq en Baroeul

Good accommodations. Bad food.

트립어드바이저 평점 3.0/5

luananutribio 가족 - TripAdvisor 인증 리뷰

Good accommodation and service. Big bed and acceptable bathrooms. But the restaurant food is terrible. Ordered a stuffed zucchini. They brought me half a zucchini with a plate full of stale rice (overcooked) with no taste and a badly seasoned sauce. Definitely a disappointment. Breakfast is nice.

Dear Luananutribio, We very much appreciate your feed back regarding your stay at the Mercure Lille Marcq en Baroeul. I'm sad to read the diner was not so good. Please accept my apologies. Do not hesitater to talk with a mangager during your diner, we could change the plate when we made a mistake. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, André Grosperrin Directeur Mercure Lille Marcq en Baroeul

Not clean and terrible pillow but friendly staff.

트립어드바이저 평점 2.0/5

AlberRM 비즈니스 - TripAdvisor 인증 리뷰

Hotel was actually quite nice, the rooms where spacious and it felt contemporary. However, the room was simply not clean. There was a lot of dust everywhere, the shower screen on the bath had scum and stains, all the silicone around the bath was yellow, there was a hair on my bed… just not clean. Also, the pillow was like a joke - a tiny this square pillow! When I entered the room and saw that I though they’d forgotten to put pillows on the bed, imagine! I called reception to ask for a different pillow and thankfully the receptionist was very kind and helpful, and she got me a much nicer one. The hotel staff was very nice (receptionists etc) but the cleanliness of the room really spoiled my stay. This is a 4* hotel, simply not acceptable.

Dear AlberRM, I am really sad to read your comment. please accept my apologies. We will be more careful to make everything perfect. Do not hesitate to contact the reception, we could change your room to better satisfy you. I remain personally at your disposal. Sincerely. André Grosperrin Directeur Mercure Lille Marcq en Baroeul

Very poor service

트립어드바이저 평점 1.0/5

Derek D TripAdvisor 인증 리뷰

Poor poor service Having booked this hotel via Booking.com in September for three couples on October 2023. I was cancelled by them a month later. It appears and the explanation is they are a World Cup hotel and us little people and fans just have to put up with it! Looks like profiteering and self interest Poor poor do not book this hotel - they do not respect their guests or care.

Dear Derk, I sincerely regret your comment and please accept our apologies. However, your assessment is not correct. The Mercure Lille Marcq en Baroeul hotel has been reserved by the organization of the Rugby World Cup for 2 years. A computer connection incident between Booking and the hotel opened the reservation but the rooms have already been sold since 2 years. We informed Booking the same day of your reservation. We don't have your details because you booked through an intermediary. The safest and most efficient reservation will always be made directly at the hotel. Do not hesitate to contact me personally to help you in your search for accommodation. I wish you a very happy new year 2023 and would be very happy to welcome you to the Mercure Lille Marcq en Baroeul on another occasion. Best Regards André Grosperrin Director Mercure Lille Marcq en Baroeul

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 226 리뷰 9.4/10 위치
  • 555 리뷰 7.7/10 객실
  • 631 리뷰 9.3/10 서비스
  • 227 리뷰 8.3/10 조식
  • 175 리뷰 7.2/10 청결도
  • 153 리뷰 8.9/10 편의 시설
  • 6 리뷰 2.9/10 수영장

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