Novotel Porto Gaia 4성

고객 평점 (ALL 평가) 4.4/5 1,205 리뷰

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호텔설명

호텔 추가 정보

  • Close to the Port Wine Cellars and the Serralves Foundation

  • Close to many wine cellars and Arrábida Shopping

  • Children's play area, gardens, outdoor pool and terrace

  • 5 meeting rooms equipped for a capacity of 200 people

  • In summer there are barbecues on the terrace

숙박

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호텔 위치

Novotel Porto Gaia

Rua Martir São Sebastião, Afurada
4400-499 VILA NOVA DE GAIA
Portugal

GPS:41.144019, -8.640998

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

STREET FOOD TERRACE

The hotel restaurant "Street Food Terrace" serves modern cuisine with regional snacks and appetizers. In summer, don't miss the barbecues on the terrace by the pool!

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,205 리뷰

TripAdvisor 평가  4.0/5  1,361 리뷰

Outstanding! Best stay ever! Claudia UK 🇬🇧

트립어드바이저 평점 5.0/5

ClaudiaUnitedKingdom Solo travel - TripAdvisor 인증 리뷰

Forever grateful for the amazing stay @ Novotel Porto Gaia Portugal, congratulations are in order to Mr Pedro (Novotel General Manager) and his entire team! They are all amazing! Professional, courteous but above all incredible human beings! Not just a memorable stay, having a disability and severe health issues, all of them, went above and beyond to take very good care of me. Thank you ever so much, forever grateful! An hidden gem for your perfect Porto getaway! Highly recommended! Claudia UK 🇬🇧

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pedro Gageiro General Manager

Rude managers

트립어드바이저 평점 2.0/5

richaturn TripAdvisor 인증 리뷰

This hotels food is very expensive and some of the staff are very rude, I will not be coming here again. The pool was cloudy and ground floor rooms are noisy and outdated .Guests are constantly being told of for eating or drinking water not purchased at extortionate rates from the hotel

Dear {guest_first_name} {guest_last_name}, Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro

조식이 좋은편

고객 평점 3.5/5

Candy 가족 - 전체(All) 통지 확인

처음에는 미흡함이 있었지만 불만 을 얘기했을 시 수용되었고 지내는 동안 만족했습니다.

U. YUNAH님께, Novotel Porto Gaia 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Pedro Gageiro Manager

Good Hotel for the price

트립어드바이저 평점 4.0/5

claremR8154ZE 비즈니스 - TripAdvisor 인증 리뷰

This hotel was the one of the cheapest when I booked, and for the price I would say it is very good. It is a bit dated, but it is clean, well maintained with good quality shower and kettle, fridge and safe in the room. The staff are very friendly and helpful. I did find my room to be quite warm, despite it being October, and the air conditioning was not very effective, I wouldn't want to stay here in the summer! I found the prices for dinner reasonable, perhaps more expensive than you can get elsewhere in Porto, but the food was very nice and it serves some authentic local dishes. However I did find that the buffet was overpriced.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Pedro Gageiro General Manager

Practical hotel

트립어드바이저 평점 3.0/5

679ssaml TripAdvisor 인증 리뷰

The hotel is clean and has friendly staff , especially at the reception desk . The rooms are basic and needs a bit of freshening up . The pillows were not fit for purpose. Swimming pool was not usable and there is no gym. The breakfast spread is alright but becomes monotonous. I was disappointed by the bar as they had run out of draught beer by 8 pm in the evening. Location is not bad and is easily accessible from airport , motorway . There is no metro connection but there is a bus stop with regular buses to town. There is a big shopping centre nearby and a good fish restaurant in the village nearby. To summarise the Novotel is basic and needs some renovation.

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manage

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 464 리뷰 7.9/10 위치
  • 747 리뷰 6.1/10 객실
  • 812 리뷰 9.1/10 서비스
  • 9 리뷰 6.7/10 인터넷 가격
  • 559 리뷰 8.9/10 조식
  • 428 리뷰 5.2/10 안락함
  • 298 리뷰 7.3/10 청결도
  • 221 리뷰 6.7/10 가격 대비 가치

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