노보텔 브뤼셀 오프 그랑 플라스 4성

고객 평점 (ALL 평가) 4.3/5 2,743 리뷰

노보텔 브뤼셀 오프 그랑 플라스 - Image 1
노보텔 브뤼셀 오프 그랑 플라스 - Image 2
노보텔 브뤼셀 오프 그랑 플라스 - Image 3
노보텔 브뤼셀 오프 그랑 플라스 - Image 4

호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • ALLSAFE 뷰로베리타스 인증

  • Grand-Place와 중앙 기차역 옆에 위치해 있습니다.

  • "키즈 앳 노보텔" 정신을 그대로 담아낸 4인용 패밀리룸 완비

  • 맛있는 조식 뷔페.

  • 객실 및 공공 구역 내 무료 고속 WIFI 무선 인터넷 제공

숙박

호텔 위치

노보텔 브뤼셀 오프 그랑 플라스

120, rue du Marché Aux Herbes
1000 브뤼셀
벨기에

GPS:50.846302, 4.354746

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 100% 금연 호텔
  • 룸 서비스

GOURMETBAR

Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  2,743 리뷰

TripAdvisor 평가  4.0/5  3,490 리뷰

Very good and nice in deed, 2 to 3 minutes walking distance to most attraction, save money on transport

트립어드바이저 평점 4.0/5

Wanderer62612561448 가족 - TripAdvisor 인증 리뷰

l would say very good location and nice room, and they cater all type of needs but make sure to book early as this place is hot and happening. meaning to say lota of shops , shopping , eating to experience. no cons for this hotel as l really loved it with my family stay

Dear Wander, We thank you for this kind review. It's wonderful to hear that our prime location contributed positively to your family's stay, allowing for convenient exploration and enjoyment of the local attractions. We're also delighted that the room accommodations met your diverse needs and that your early booking enhanced your visit. Thank you for highlighting the vibrant shopping and dining experiences that surround us. The entire team look forward to welcoming you back on a future visit. Kind regards, Jurgen Van der Haegen, General Manager

It was great

트립어드바이저 평점 5.0/5

PeterMathijssen 가족 - TripAdvisor 인증 리뷰

I was surprised by how my stay at the hotel went. I read several more negative visits but my was excellent. Great room, great service, great location. What more do you want. Hoping to book the hotel again next year.

Dear Mathijs, It's a real reward to receive such a great review. We're thrilled to hear that you found our room accommodations and service to be excellent, reflecting our dedication to comfort and guest satisfaction. It's also wonderful to know that our prime location contributed positively to your stay, placing you in the heart of Brussels with easy access to the city's attractions. The positive remarks on our cleanliness standards are greatly appreciated, as we strive to maintain impeccable levels of hygiene for our guests. We would love to welcome you back on many more occasions. Best wishes, Jurgen Van der Haegen, General Manager

위치가 좋음

고객 평점 3.5/5

Hosung 가족 - 전체(All) 통지 확인

위치가 매우 좋았음.

안녕하세요. 저희 호텔을 방문해주셔서 감사합니다. 저희 호텔의 위치가 매우 만족스러우셨다니 저희도 기쁩니다. 저희 호텔은 브뤼셀 중심부에 위치해 있어, Grand-Place와 단 200미터 거리에 있으며, 주변에서 다양한 레스토랑과 볼거리를 즐기실 수 있습니다. 예약 과정이 간편하셨다니 다행입니다. 저희 호텔은 고객님께 최상의 편의를 제공하고자 항상 최선을 다하고 있습니다. 다만 객실 인테리어가 다소 노후되게 느껴지셨다니 죄송합니다. 최근에는 호텔의 1층을 포함한 여러 공간을 리노베이션하여 현대적이고 세련된 디자인으로 개선했습니다. 앞으로도 고객님의 소중한 피드백을 바탕으로 더 나은 환경을 제공하기 위해 계속 노력하겠습니다. 소중한 의견 감사합니다. 부디 브뤼셀에서 편안한 여행 되셨길 바랍니다. 다음에 기회가 된다면 다시 뵐 수 있길 기대하겠습니다. 감사합니다. Jurgen Van der Haegen, General Manager

The worst Novotel

트립어드바이저 평점 1.0/5

Se K TripAdvisor 인증 리뷰

The location is the best, but that’s it. Staffs are kind, but just kind they do nothing for you. Very dirty room. I also couldn’t find clean dishes in the morning buffet. When i arrived at my room, there were only one bottle of water. Only hot water, too hot so we had to take a shower. We were 3, but towels were 2 for people. I asked to fix shower, a staff came but he said he couldn’t fix it then he did nothing. Finally i had to go down to the robby then ask to change room tomorrow. Next morning the hotel gave a new room, but there were towels that someone used towels for only 1person.Finally I got angry and I complained strongly. They promised the room would be clean when i arrived in the afternoon. However when I came back to my room the used towels were still there!!!! Finally now i know it was a racism, if it’s not how they can explain it~ just lazy?? I read the novotel policy. Guests have the right not to be discriminated.I want some compensation.

Dear Guest, Thank you for taking the time to provide this feedback. We're delighted to hear you appreciated our prime location, right in the heart of Brussels, and our team's courteous service. At the same time, we regret to hear your stay did not meet all your expectations. We assure you that cleanliness is a top priority for our hotel, and we have a dedicated housekeeping team ensuring daily room refreshment. Additionally, our breakfast buffet is designed to cater to varied tastes with an extensive selection of hot and cold options. We apologize for any inconvenience with the room amenities. Our hotel aims to provide sufficient towels for all guests, and complimentary water is provided upon arrival in executive rooms and suites. Please rest assured that we treat all guest feedback with the utmost seriousness. We are an inclusive establishment that prides itself on serving guests from around the world with equal respect and attention. We hope to welcome you back on future occasions. Best regards, Jurgen Van der Haegen, General Manager

Well placed Hotel and Friendly and helpful staff

트립어드바이저 평점 4.0/5

vin2308 TripAdvisor 인증 리뷰

I have read the latest reviews and totally disagree and I am having a dispute over a payment at the moment- the room was clean and spacious and the bed was great as was the amazing bathroom. Cleaned every day and the staff explained to us how to use the transport system and how to get to places. The Breakfast was very good and eat as much as you like - they do need to replenish the food a bit quicker. Very quite considering the location - very clean foyer and they di not mind us hanging around while we waited to leave to go to the airport However do check your bill and bank account when you come back as web have paid £20 for an unaccountable payment which they tried to blame on the umbrella company and now say we had more meals then we did !!!

Dear Vin, We thank you for taking the time to share your feedback. We're delighted to hear that our hotel's location met your expectations and that our staff provided helpful service. It's wonderful to know the breakfast offered a satisfying start to your day. Regarding the room, we're glad you found it spacious and well-appointed, reflecting our recent ground floor renovations. However, we regret any confusion regarding your bill. While our hotel's policy is to ensure transparency in billing, we apologize for any inconvenience this may have caused and encourage guests to reach out directly for clarification on any charges. It would be a pleasure to have you return on another occasion. All the best, Jurgen Van der Haegen, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,791 리뷰 9.7/10 위치
  • 1,588 리뷰 7.4/10 객실
  • 1,357 리뷰 8/10 서비스
  • 15 리뷰 6.6/10 인터넷 가격
  • 856 리뷰 7.9/10 조식
  • 569 리뷰 7.7/10 청결도
  • 364 리뷰 4.8/10 편의 시설
  • 331 리뷰 6.2/10 분위기

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