ibis Aachen Marschiertor (Aix la Chapelle) 3성

고객 평점 (ALL 평가) 4.5/5 489 리뷰

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호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • Green Sign and ALL Safe certified hotel

  • Hotel's own car park

  • 100% non-smoking

  • Free WIFI throughout the hotel

  • Sky Sports bar

숙박

호텔 위치

ibis Aachen Marschiertor (Aix la Chapelle)

Friedland Strasse 6-8
52064 AACHEN
Germany

GPS:50.767747, 6.085763

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

IBIS KITCHEN RESTAURANT

Indulge yourself at our ibis kitchen Restaurant, open daily from 6pm. Whether you enjoy international dishes or regional specialties, our restaurant offers a wide selection to satisfy virtually all culinary tastes.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  489 리뷰

TripAdvisor 평가  4.0/5  784 리뷰

Overpriced and issues

트립어드바이저 평점 2.0/5

CR2015BXL TripAdvisor 인증 리뷰

Friendly and clean hotel. Very comfy beds. Pillows a bit hard. One towel was dirty and it took 20mins and 2 calls for someone to come to change it. Despite Gold status they wanted 4,50 Euro for a water bottle! Sweets in the reception area for free. Beautiful Christmas tree. Sights within walking distance. Train station 5mins away. But 169 Euro for one night (Saturday-Sunday) are too much for an Ibis and should include the breakfast. But the breakfast here costs 15 Euro extra per person.

Worst Ibis ever.

트립어드바이저 평점 2.0/5

JANETDENISE Couples - TripAdvisor 인증 리뷰

The most unwelcoming unhelpful Ibis ever. Check in we were kept waiting. Then the room had faulty lighting. Just a miserable team. Room poky Cleaning adequate but no more than that. Rooms on 4th floor small. Aachen is a lovely city. Well worth a visit.

Dear Janet Denise, Thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Sincerely, Your ibis Aachen Marschiertor Team

Nice Place!

트립어드바이저 평점 4.0/5

jbd47 TripAdvisor 인증 리뷰

I was a bit worried about this, because my last Ibis hotel experience was a disaster - admittedly, twenty years ago. However, this was fine. Clean rooms, their own carpark, nice restaurant nearby, within walking distance of the city centre.

Dear jbd47, Thank you for taking the time to share your feedback with us! We are delighted to hear that you enjoyed your stay at our hotel and that we were able to exceed your expectations, especially after your previous experience with our brand. Your satisfaction is our best motivation. We hope to have the pleasure of welcoming you back in the future. With kind regards, Your staff ibis Aachen Marschiertor

Great staff

트립어드바이저 평점 5.0/5

den_zle TripAdvisor 인증 리뷰

Absolutely fantastic staff. Could not do enough for their customers. Checking them in, serving beers, serving food. Only 2 staff members on a busy F1 weekend. Very hard working, a credit to the brand. Thank you ladies

Dear den_zle, thank you very much for your great feedback. We will share your return with the employees in question. It is always a great motivation. We hope that we could welcome you again upon your next stay. With kind regards, Your staff ibis Aachen Marschiertor

A Return Visit

트립어드바이저 평점 4.0/5

DeanoSurrey Couples - TripAdvisor 인증 리뷰

A return visit to the Ibis Marschiator after a few years away and good to see it's still a great place to stay and is still great value for money. Location is about a 5-10 minute walk from the train station and only around 10 minutes from the city centre (dom, markt, etc). The rooms are very clean though basic and are also quiet - we've never experienced any noise or issues during our stays here. The hotel serves a buffet style breakfast. which isn't too bad value for the price, but the breakfast area can become a little crowded and busy when the hotel is full, as it was during our visit in in December. The hotel also has a small bar area with a decent range of drinks and prices are reasonable and not overpriced like so many hotels. The staff are always helpful and friendly and if I have anything I'd change then it would be to have tea/coffee making facilities in the room (but I appreciate this is a budget hotel). Other than that, it's a great place to stay for a few days and as ever with Ibis, great value too. We'll certainly book again next time we visit Aachen

Dear DeanoSurrey, thank you very much for your great feedback and your loyalty. Your satisfaction is the best motivation for us. We hope that we could welcome you again soon. Kind regards, Your staff ibis Aachen Marschiertor

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 573 리뷰 9.1/10 위치
  • 615 리뷰 6.7/10 객실
  • 510 리뷰 9/10 서비스
  • 15 리뷰 7.4/10 인터넷 가격
  • 459 리뷰 9.1/10 조식
  • 392 리뷰 4.9/10 안락함
  • 237 리뷰 9/10 청결도
  • 134 리뷰 2.7/10 편의 시설

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