Novotel Zurich Airport Messe 4성

고객 평점 (ALL 평가) 3.5/5 1,099 리뷰

Novotel Zurich Airport Messe - Image 1
Novotel Zurich Airport Messe - Image 2
Novotel Zurich Airport Messe - Image 3
Novotel Zurich Airport Messe - Image 4

호텔설명

호텔 추가 정보

  • Tram connection to the airport or Messe Zurich

  • Direct connection to the airport and the city center

  • Overnight stay for 2 children in parents' room included

  • Hotel sauna and fitness area with roof terrace

  • 24-hour room service included

숙박

호텔 위치

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 GLATTPARK
Switzerland

GPS:47.425942, 8.559362

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

GOURMETBAR

Take a break and indulge yourself in the GourmetBar at the Novotel Zurich Airport Messe. Enjoy a varied selection of regional and international dishes that regularly include seasonal ingredients.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.5/5  1,099 리뷰

TripAdvisor 평가  3.5/5  1,473 리뷰

Good Place to stay, not overpriced

트립어드바이저 평점 5.0/5

ddmjr79 TripAdvisor 인증 리뷰

We stayed here twice on a recent family trip to Europe. We began and ended our trip in Zurich, and stayed at this location for a total of 3 nights. The location is convenient for it's proximity to the airport, and it's very close to the train stop. The rooms were small, but no less than most European hotels. We traveled as a family of 4 (2 adults, 2 kids ages 7&6) and we were able to sleep comfortably at night. The staff was very friendly. Would recommend to others, and would stay here again

Dear Madam, We would like to thank you for this review about your experience in our hotel. We're delighted to hear that you appreciated the convenience of our hotel's location to the airport and nearby train stop, ensuring a stress-free start and end to your travels. It's wonderful to know that our rooms provided a comfortable night's sleep for your family of four. Our team strives to offer warm hospitality, and we're glad that you found our staff to be very friendly. We look forward to the opportunity to welcome you back for another pleasant stay. We hope to have the opportunity to welcome you back on a future occasion. Best regards, Monica Moya Amengual, Front office Manager

Friendly staff and needed renovation in progress

트립어드바이저 평점 4.0/5

Stephan L 비즈니스 - TripAdvisor 인증 리뷰

I was welcomed by friendly staff and I was given a brand new renovated room. The hotel is undergoing an extensive and needed renovation. Bed was comfortable and the room itself felt cozy and calm. The hotel is directly located next to a tram station which makes it logistically easy to commute from and to Zurich airport

Dear Sir, We appreciate the time you took to provide this review. We're delighted to hear that our staff's warm welcome made a positive impression and that you enjoyed the comfort and tranquility of your newly renovated room. It's also great to know that our location provided the convenience you needed for your travels to and from the airport. While we are pleased with your positive feedback, we also recognize the importance of the renovation you mentioned. Rest assured, this is part of our commitment to enhancing guest experiences and updating our facilities, ensuring that all areas of our hotel meet the high standards our guests expect and deserve. We hope to welcome you back soon! Best regards, Monica Moya Amengual, Front office Manager

Rooms in bad need of repair!

트립어드바이저 평점 2.0/5

lagunanina Couples - TripAdvisor 인증 리뷰

Rooms badly need fixing! Marks on the walls, rusted lamp and rusted bathroom drains that didn’t work, hair dryer that went on and off, discolored tile caulking, no soap or shampoo in shower, only at the sink, and more. Certainly not worth $250 a night plus city tax! We were there for one night, and when we checked out, and listed our complaints, we were told just “My Apologies.” And then asked why we didn’t let them know at check in so we could change rooms! We’re we supposed to inspect the entire room on check in?!? No offer of lowering the rate, just a rude attitude. Never will stay at a Novotel again!

Dear Lagunanina, Thank you for taking the time to share your feedback. We are glad to hear that you found our location convenient for your stay. However, we are truly sorry to learn about the issues you encountered in your room. We strive to maintain a high standard of cleanliness and comfort for our guests, and it seems we fell short in this instance. Your feedback is valuable to us, and we will address these concerns with our housekeeping team to ensure improvements are made. Regarding the lack of soap and shampoo in the shower, we apologize for the inconvenience and will make sure to check and replenish these items more diligently in the future. We understand that our guests expect a certain level of quality for the rate they pay, and we are committed to providing a better experience moving forward. We hope we can provide you with an improved stay in the future. Kind regards, Monica Moya Amengual, Front office Manager

괜찮은 숙박

고객 평점 3.0/5

P. 1인 - 전체(All) 통지 확인

체크인할때 프런트에 아무 직원도 나와있지않아서 황당하게 한참을 기다려야했음. 체크인시 응대한 직원에게 그다지 친절하다는 느낌은 받지못했음. 방이 2층이어서 전망은 좋지않았고, 세면대에 물이 안내려가서 불편했음. 대중교통 이용시 정류장이 가깝다는거말고는 별로 장점이 없어보임.

안녕하세요. 저희 호텔을 방문해주셔서 감사합니다. 먼저 체크인 과정과 관련해 불편을 겪게 해드린 점 죄송합니다. 체크인 응대 및 서비스에 대한 조언은 관련 부서와 공유하여 반성하고, 앞으로는 더 나은 서비스를 제공할 수 있도록 하겠습니다. 또한 인터넷 속도도 다시 점검하여 적절한 조치를 취하도록 하겠습니다. 그래도 웰컴 드링크와 객실 업그레이드 서비스가 굉장히 만족스러우셨다니 다행입니다. 소중한 의견 감사합니다. 부디 저희 호텔에서 머무시는 동안 취리히에서 편안한 여행 되셨길 바랍니다. 다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다. Monica Moya Amengual, Front office Manager

Very pleasant stay

트립어드바이저 평점 5.0/5

AmzC88 Friends getaway - TripAdvisor 인증 리뷰

Excellent last minute stay due to flight issues getting home. Staff were friendly, helpful and understanding, really could not have done more for us in our situation. Rooms were spacious, smelt nice and clean. Beds were comfy and facilities in the rooms were great. Only minor improvements in my opinion to make our stay even better, kettle in room instead of just coffee machine hot water (gets hotter in a kettle for teas), normal breakfast tea in room and a robe would have been nice. Would highly recommend!!

Dear Guest, Thanks for this review. We are delighted to hear that our staff provided friendly, helpful, and understanding service during your stay. It's great to know that you found our rooms spacious, clean, and comfortable, with useful facilities. We appreciate your feedback regarding the kettle and tea options in the room, as well as the suggestion for providing robes. We will take your comments into consideration for future improvements. Please note that our breakfast buffet offers a variety of options, and we are always looking to enhance our offerings based on guest feedback. We hope to welcome you back. Best wishes, Monica Moya Amengual, Front office Manager

제휴 TripAdvisor

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