노보텔 런던 웨스트 4성

고객 평점 (ALL 평가) 3.9/5 2,395 리뷰

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호텔설명

호텔 추가 정보

  • 컨퍼런스에 필요한 모든 시설이 완비된 33개의 회의실

  • 모든 객실에서 무료 WIFI 무선 인터넷 사용 가능

  • 모든 시설이 완비된 피트니스 센터

  • Hammersmith 역에서 도보로 3분

  • 헤로즈 백화점과 하이드 파크까지 지하철로 바로 연결

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호텔 위치

노보텔 런던 웨스트

1 Shortlands, Hammersmith
W6 8DR 런던
영국

GPS:51.492115, -0.219759

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  2,395 리뷰

TripAdvisor 평가  4.0/5  5,497 리뷰

Noisy, tired & could do with a revamp

트립어드바이저 평점 2.0/5

emmalouiseb556 Couples - TripAdvisor 인증 리뷰

Stayed here due to closeness to the Eventim Apollo. The room & decor outside of the reception area was tired and really needed a refresh. Ritual toiletries consisted of hand soap, shampoo & shower gel, but no conditioner so if you need it, bring it with you. The sofa bed in the room had rips in it & there were marks on the walls. The bed was quite hard, the curtains didn’t shut properly & there were a few events on in the hotel so earplugs were a necessity. If you just want a bed to sleep in then it’s fine, but we won’t be back.

Nice stay.

트립어드바이저 평점 4.0/5

boo59Leicester TripAdvisor 인증 리뷰

Lovely hotel with a great locatopn for the Apollo. The Greek man on the desk was super friendly but the girls not so much. We arrived early about 45 mins but no room ready but we waitied in a lovely reception area. snack and drinks very expensive but London prices. Clean and spacious enough. Didn't like my view out of the window but for 1 night is was ok. Lot's of places to eat outside the hotel.

이용이 편리한 호텔

고객 평점 3.0/5

Coco K. 가족 - 전체(All) 통지 확인

접근성도 좋고 아침식사도좋아요 다만 청소가 너무 불량해요. 3일 내내 침구교체도 없고 카페트에 먼지가 많아요.

안녕하세요. 저희 호텔을 방문해주셔서 감사합니다. 호텔의 접근성과 아침식사에 대한 긍정적인 평가를 해주셔서 기쁩니다. 저희 호텔은 헤머스미스 지하철역과 브로드웨이 쇼핑센터에서 단 5분 거리에 있어, 런던을 편리하게 여행하실 수 있습니다. 또한 예약도 편리하셨다니 저희도 기쁘네요. 다만 청소 상태에 대해 아쉬움을 느끼게 해드린 점 죄송합니다. 저희 호텔은 고객님의 편안함과 위생을 최우선으로 여기며, 이러한 피드백은 저희가 서비스를 개선하는 데 중요한 역할을 합니다. 남겨주신 의견은 관련 부서와 공유하여 개선할 수 있도록 하겠습니다. 소중한 의견 감사합니다. 부디 저희 호텔에서 머무시는 동안 런던에서 편안한 여행 되셨길 바랍니다. 고객님의 다음 방문을 고대하며 감사드립니다. Odhi Johanes, Senior Guest Relations

Achingly dull

트립어드바이저 평점 3.0/5

thealoms TripAdvisor 인증 리뷰

Soulless. I feel sorry for anyone visiting London to end up staying in this paint-by-numbers corporate group-think vanilla medium sliced white bread hotel. Only positive I can say is that our room faced the motorway (because of course it did), but the sound proofing was excellent.

Dear Guest, Thank you for your feedback. Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement. We all hope to welcome you back for your next visit. Best regards, Odhi Johanes, Senior Guest Relations

Not what I expected !!!

트립어드바이저 평점 3.0/5

Nicki H TripAdvisor 인증 리뷰

I chose this hotel because of the closeness to the Eventim Apollo. On arrival this hotel looked lovely it was in a really good location close to everything we needed. We was checked in by a lovely lady at reception and she told us all the relevant information that we needed. When we entered the room we just dropped our bags off and went to explore the area. We went back to the hotel bar later that evening to have a drink and the lady who served us was extremely helpful and we enjoyed a nightcap then headed back to our room. It wasn't until then we realised how unclean parts of the room was. The stains on the carpet, the dust, food on furniture, broken parts and last of all a what seemed to be a dried bogie on the wall which my daughter had been walking past and her clothes had been touching the wall as it was beside her bedside. It was such a shame as the beds where clean and very very comfortable and we did have a really good night's sleep. For the price of the hotel I was just expecting a bit more. Overall I wouldn't stay here again as there is a premier inn across the way so I will use that in future.

Dear Nicki, Thank you for this review of your recent stay. We are delighted to hear that our prime location, efficient check-in process, and the courteous service provided by our reception and bar staff met your expectations and contributed positively to your experience. We sincerely regret that the cleanliness of your room was not up to the high standards we strive to maintain, and we extend our apologies for any discomfort this may have caused. Please rest assured that daily housekeeping is a standard practice at our hotel, and we are addressing this with utmost priority to ensure that all our guests enjoy a spotless and welcoming environment. It is pleasing to note that, despite this issue, the comfort of our Novotel mattresses and the overall tranquility of your room allowed for a very good night's sleep. We understand that value is an important aspect of your stay, and we are sorry to hear that you felt it did not meet your expectations on this occasion. We all hope that we may have the pleasure of welcoming you back in the future. Best wishes, Odhi Johanes, Senior Guest Relations

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 2,062 리뷰 9.4/10 위치
  • 3,094 리뷰 5.9/10 객실
  • 2,961 리뷰 7.5/10 서비스
  • 56 리뷰 7.3/10 인터넷 가격
  • 1,309 리뷰 8/10 조식
  • 1,252 리뷰 5.7/10 청결도
  • 56 리뷰 7.9/10 웰니스 센터

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