Novotel Coventry M6 J3 4성

고객 평점 (ALL 평가) 4.1/5 751 리뷰

Novotel Coventry M6 J3 - Image 1
Novotel Coventry M6 J3 - Image 2
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Novotel Coventry M6 J3 - Image 4

호텔설명

ALLSAFE 승인 호텔

호텔 추가 정보

  • Restaurant & Bar open all day, serving Breakfast, lunch & dinner. Al fresco dining available

  • Restaurant and Bar open on site open to non residents

  • 8 dedicated meeting rooms available with secure measures in place #ALLSAFE

  • On-site leisure facilities, including a purpose-built gym.

  • Next to Coventry Building Society Arena (CBS Arena) ideal for Concerts , Football & Rugby

숙박

호텔 위치

Novotel Coventry M6 J3

Wilsons Lane, Longford, M6 Junction 3
CV6 6HL COVENTRY
United Kingdom

GPS:52.458137, -1.48902

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  751 리뷰

TripAdvisor 평가  3.5/5  775 리뷰

Good overnight stay

트립어드바이저 평점 5.0/5

Mike B TripAdvisor 인증 리뷰

Very friendly and efficient staff.very comfortable bed, good sized room with plenty of toiletries and hot drinks. Conveniently located for motorway football stadium and arena. Good bar service in the evening and very friendly staff. Good breakfast

Great place

트립어드바이저 평점 5.0/5

Andy P TripAdvisor 인증 리뷰

Place in the middle to meet family from London. We have come from Newcastle. Great service, rooms and food. Well done to the team. Manager on Friday went above and beyond. No negative issues on our trip. Will revisit.

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that our hotel served as a perfect meeting place for your family, especially considering the distance traveled from Newcastle and London. It's truly gratifying to know that you found our service, rooms, and food to be of high quality. I'll be sure to pass along your compliments to the entire team, and especially to the manager who went above and beyond on Friday. Recognition like yours motivates us to continue providing exceptional service to all our guests. We are delighted that your trip was free of any negative issues, and we look forward to welcoming you back for another visit. If there's anything specific you would like for your next stay, or if you have any suggestions to make your experience even more enjoyable, please feel free to let us know. Once again, thank you for choosing our hotel, and we can't wait to have the pleasure of hosting you and your family again.

Really nice hotel, will definitely use again

트립어드바이저 평점 4.0/5

Mary H TripAdvisor 인증 리뷰

Nice clean room, bed very comfy, had a great sleep. Wanted to take the shower home with me 😂 had a really nice breakfast although the beans were cold on one of the days. All staff were lovely and very helpful.

Thank you for your positive feedback! We're delighted you enjoyed your stay, found the room clean and comfy, and had a great night's sleep. Your humor about the shower made us smile! Apologies for the cold beans one day— we'll ensure it doesn't happen again. We appreciate your kind words about our helpful staff. Looking forward to hosting you again. If you have any preferences or suggestions for your next visit, feel free to let us know.

The worst experience

트립어드바이저 평점 1.0/5

manolad2019 비즈니스 - TripAdvisor 인증 리뷰

The worst hotel I have never seen in my life. Rooms tha are old style and with no so nice smell. I took 3 days to have another room. The restaurant can close ( of the 10 platea in the manu, 8 of them are not available when you try to order them). In addition to that , to order you have to call the staff at least 10 times . No service in the room, bar or water in bottle (it’a the minimun for a hotel 4 stars). When you ask it to rhe reception one girl say “yes of course, when you come back you’ll find here the bottle” but… when you arrive 2 new guys , smiling say to you (like if I’ crazy): “you have to ask it to the reastaurant” … maybe itms not so clear but we pay lots of money (completely unjustified) to a service that doesn’t exist ! Staff to be changed and more KPI service level to the customers is needed. I don’t recommend at al it.

We're truly sorry to hear about your disappointing experience at our hotel. Your feedback is crucial in helping us improve our services, and we appreciate your candor. The issues you mentioned regarding the room, restaurant, and service are not up to our usual standards, and we apologize for any inconvenience they caused. We will investigate each of these concerns and work diligently to make necessary improvements. Your comments about our staff and service level will be taken seriously, and we'll implement measures to ensure a more positive guest experience in the future. We understand your frustration, and we're committed to doing better. We hope you might consider giving us another chance in the future to provide you with a more pleasant stay.

First class service with a smile

트립어드바이저 평점 5.0/5

Y8882KCdavidt 비즈니스 - TripAdvisor 인증 리뷰

Shakira and all hotel staff were fantastic. Nothing too much trouble, always a check in to ask if all ok. First class customer service. The facilities were spotless and plenty of refreshments. A credit to the Novotel. A big thank you from the NHS training team.

Hello Y8882KCdavidt, thank you so much for your lovely comments. I will pass your review onto Shakira and the rest of the team, I know it will make their day.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 379 리뷰 8.5/10 위치
  • 976 리뷰 6.9/10 객실
  • 828 리뷰 8.2/10 서비스
  • 7 리뷰 6.5/10 인터넷 가격
  • 487 리뷰 5.1/10 청결도
  • 332 리뷰 7.7/10 조식
  • 278 리뷰 5.5/10 레스토랑
  • 214 리뷰 5.8/10 가격 대비 가치

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