Makkah Clock Royal Tower A Fairmont Hotel 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 5,649 件のレビュー

Makkah Clock Royal Tower A Fairmont Hotel - Image 1
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Makkah Clock Royal Tower A Fairmont Hotel - Image 4

説明

ホテルのその他の情報

  • Free WiFi

  • Steps from Holy Kaaba

  • Kaaba view rooms

  • Breakfast from 6 AM to 10:30 AM

  • Laundry and ironing services

当ホテルの客室

ホテル所在地

Makkah Clock Royal Tower A Fairmont Hotel

King Abdul Aziz Endowment, Clock Towers Complex, PO Box 762
21955 MAKKAH
Saudi Arabia

GPS:21.417981, 39.825229

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  5,649 件のレビュー

トリップアドバイザーの評価  4.0/5  4,726 件のレビュー

2024エクセレンス認証

Outstanding hotel!

トリップアドバイザーの評価 5.0/5

Fikri S トリップアドバイザー認証口コミ

What an outstanding hotel! you’ll be amazed by the service and amenities. Am here with spouse to perform umra, the level of hospitality Fairmont has given is so comforting especially after completing umra. And especially grateful and flattered by Service Manager, Mohamed Fauzy and Staff, Jahidul Islam who went even further to suprise us with a beautiful flower on bed decoration! Amazing! Surely will be in my short list of place to stay for umra and hajj.

Dear Guest, We take pride in making each of our guests' visits unforgettable. We want to express our sincerest gratitude for your kind words towards Mr. Mohamed Fauzy and Mr. Jahidul Islam as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. Looking forward to welcoming you back again in the near future. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Great Hotel, Excellent Location

トリップアドバイザーの評価 5.0/5

PMuhammad トリップアドバイザー認証口コミ

Mr Abdul Rahmaan at reception was totally awesome and helpful. Was given the best room with the best view. Not even 5 minutes to complete my check in process once helped. House keeping was very good as well. Great breakfast on 21st floor. The daily fresh kajoor and qahwa delivered to the room was very enjoyable and kids loved it. The treats and fruits left in the room when checked in was great. Access to hotel and haram was swift and very quick. Will definitely be making this hotel my go to in Makkah Mukaramah, moving away from the hilton group in Jabal Omar.

Dear Muhammad, we are glad you are satisfied with our view, reception staff services, check-in process, breakfast and hotel's location, given that it is the closest to the Masjid Al-Haram. We want to express our sincerest gratitude for your kind words towards Mr. Abdul Rahmaan as he continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

Review

トリップアドバイザーの評価 5.0/5

Faila N トリップアドバイザー認証口コミ

Mohamed Fawzy (leader of house keeping) was really kind and welcoming to us. He really helped us having a good stay. 🥰 Overall loved staying in fairmont, had a great experience.

Dear Guest, We take pride in making each of our guests' visits unforgettable. We want to express our sincerest gratitude for your kind words towards Mr. Mohamed Fawzy as he continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. Looking forward to welcoming you back again in the near future. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

excellent spiritual journey

トリップアドバイザーの評価 5.0/5

mohamad naief B トリップアドバイザー認証口コミ

beautiful journey from reservation tell check out with all the details an excellent choice and leave a very good memories negative point : I reserve the golden suit but the parking was not included which disturb me and make some annoying to whole journey

Dear Mohamad, we would like to thank you for choosing our hotel for your visit to Makkah and for recommending us to other travelers. We are truly happy to know that we have managed to exceed your expectations in regard to reservation and check out. However, regarding the parking, let us assure you that your feedback has been delivered to the concerned department to take all the required actions. We hope to have you again as our guest soon. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Good stay

トリップアドバイザーの評価 5.0/5

hanzalac2019 トリップアドバイザー認証口コミ

The overall stay was satisfactory; however, the breakfast left much to be desired. As a frequent traveller, I can attest to this. If it wasn't intentional, they should make efforts to improve it. The ambiance and service were commendable, but the lacklustre breakfast experience detracted from an otherwise enjoyable stay.

Dear Hanz, Thank you for sharing your feedback regarding our food and menu options. Let us assure you that your comments have been forwarded to the relevant department. We always strive toward developing our services, and we wish to have the opportunity to serve you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

との提携 TripAdvisor

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