Fairmont Washington D.C. Georgetown 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,820 件のレビュー

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Fairmont Washington D.C. Georgetown - Image 1
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2401 M Street NW, 20037 Washington, D.C., United States

説明

ホテルのその他の情報

  • Labeled ALLSAFE

  • Located between historic Georgetown and George Washington University

  • More than 29,000 square feet of function spaces

  • Urban oasis with a verdant courtyard and glass-walled lobby lounge

当ホテルの客室

ホテル所在地

Fairmont Washington D.C. Georgetown

2401 M Street NW
20037 Washington, D.C.
United States

GPS:38.905693, -77.051588

電話番号
ファックス +1 202-457-5010

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

Juniper Restaurant

Juniper specializes in American fare that is creatively prepared with tasty ingredients that are perfect for a casual meal or family style. Indoor and outdoor seating is available in the sunlit urban Courtyard.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,820 件のレビュー

トリップアドバイザーの評価  4.5/5  4,000 件のレビュー

2023エクセレンス認証

Incredible hotel staff

トリップアドバイザーの評価 5.0/5

williamlB6896CG トリップアドバイザー認証口コミ

Had a great time with my family when we stayed at this hotel last month. In addition to my previous review where I talked about how excellent Sudi was, I also wanted to say that the lady from housekeeping and the bellman were both incredibly friendly and professional. They made our stay a lot better.

Luxury Six Night Stay at the Fairmont

トリップアドバイザーの評価 5.0/5

andyh67186334 トリップアドバイザー認証口コミ

I stayed in one of the two Magnolia Suites for 5 nights and a Deluxe Room for 1 night due to a flight cancellation. I had a room package with the suite which included breakfast. The hotel is situated in Georgetown which is a beautiful neighbourhood and has many bars, cages, restaurants and shops to choose from, some of which are upscale. The nearest Metro Station is Foggy Bottom which is convenient for the airport and all of the major attractions and neighbourhoods of Washington. However, you can walk to many downtown attractions from the hotel if you are up for the challenge. One day alone, I walked just over 14 miles. My suite had recently been refurbished and was extremely spacious, well equipped, clean and comfortable and included a Nespresso coffee machine, electric curtains, light sensors for the ensuite bathroom, a six seater dining table, sofa, chairs, sideboards and two bathrooms with luxury Le Labo toiletries. My Deluxe room was clean and comfortable but was obviously a transformation from the suite. Breakfast was buffet style and the food and drink offerings were varied and of good quality. The waiting staff were friendly and efficient. There is an option to have breakfast a la carte, which is chargeable. I did not use the courtyard as the weather was inclement for the duration of my stay. The lobby and bar areas were comfortable and spacious and I had my Welcome Drinks at the bar, which were Verve Cliquot. I did not use the gym or spa, but the gym seemed to be popular with local residents as well as guests. The best thing about my stay was my interactions with the front desk staff, who made my stay really enjoyable. So a personal thank you to Kelli, Pip, Sudi and Sayed. I thoroughly recommend a stay at the Fairmont as its location is perfect for exploring Washington and is much better value for money than the downtown equivalent hotels.

Dear andyh67186334, Thank you very much for taking the time to share your experience. Your comments will be shared with Kell, Pip, Sudi, Sayed and our entire team. Sincerely,

Such bad customer service

トリップアドバイザーの評価 1.0/5

Mk B トリップアドバイザー認証口コミ

Shockingly bad service! I travel with my husband and 4 kids, including 1 child with special needs and I always require adjoining rooms because of this. If a hotel won't guaranty adjoining rooms, I book elsewhere. The Fairmont reservation agent I spoke to over a month ago confirmed with the hotel front desk that we would be guaranteed an ambassador suite and an adjoining double for 4 nights over Easter. I confirmed via phone with the front desk before our arrival. At check-in we were told by Kelli, a manager, that adjoining rooms were "only requested and not guaranteed" and they did not have the rooms we had booked. After some efforts, they downgraded us to a corner suite with an adjoining room. It was very tight, but we decided to deal with it since it was Easter weekend and we didn't have many other options. The room on the corner was unbelievably loud due to traffic noise, I didn't sleep at all. I called down to the front desk to say we couldn't stay in that room. They didn't offer me any other options, but were fine with me checking out. I was shocked! Ian at the front desk was apologetic, and generously comped the double room, but we were now without a place to stay for the rest of the weekend. After a day of sight-seeing and frantically calling other hotels, we went back to the Fairmont to retrieve our luggage. My husband asked the front desk if they had ANY adjoining rooms available because we were desperate at that point. They said they did have 2 adjoining king rooms and could add cots to fit all of us, but because of the low availability, the rooms would cost DOUBLE what we had paid the night before. It was 5pm and the rooms were empty. Thankfully, we were able to find last minute accommodations at the Watergate and spent the rest of our weekend there. I travel constantly for work and with my family and I will never stay at a Fairmont again. The whole experience really put a damper on our Easter weekend.

Dear 656mkb, Ian as reached out to you directly, to help with all inconveniences. Thank you for staying with us. Sincerely

Overpriced, outdated

トリップアドバイザーの評価 2.0/5

Nicolas B ファミリー - トリップアドバイザー認証口コミ

It is ridiculous that in the year 2024 they charge 15usd for wifi, unless you are a member of the loyalty program. Parking is 60usd when there is a parking lot a block away for literally half the price. Hotel is nice but completely overpriced. Not recommended

Incredible hotel!

トリップアドバイザーの評価 5.0/5

Patricia S トリップアドバイザー認証口コミ

The accommodations were beautiful ...the staff were very service-oriented....the bar was great...the only complaint is that the fitness center doesn't open until 8 on the weekends!! Beautiful central location in Foggy Bottom, access to fabulous restaurants, the hotel is super- appointed. The suite was incredible! Thank you!

との提携 TripAdvisor

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ソフィテルワシントンDCラファイエットスクエア 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 (2978 件のレビュー)

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