メルキュール ドバイ バーシャ ハイツ ホテル スイーツ アンド アパートメント

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 22 件のレビュー

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Sheikh Zayed Road, Dubai Barsha Heights Area, Po Box 500300, 500300 ドバイ, アラブ首長国連邦

説明

ホテルのその他の情報

  • メルキュールドバイバーシャハイツは、シェイクザイード通りに新しいモダンなホテルスイートをオープンします。

  • インターネットシティ、メディアシティ、ナレッジビレッジの商業拠点として便利な場所にあります。

  • 地下鉄「ドバイインターネットシティ」駅の正面に位置しています。

  • 新しい408のスイートには、すべて人間工学に基づいて設計された広々としたリビングルームがあります。

  • 当ホテルには、8室の新しいミーティングルーム、オールデイダイニング、カフェラウンジ、スポーツバー、プールバーがございます

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ホテル所在地

メルキュール ドバイ バーシャ ハイツ ホテル スイーツ アンド アパートメント

Sheikh Zayed Road, Dubai Barsha Heights Area, Po Box 500300
500300 ドバイ
アラブ首長国連邦

GPS:25.101158, 55.173058

電話番号
ファックス +971 4 381 8840

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

DAY & NIGHT

Enjoy a delightful meal at Day&Night, ideal for luncheons or quality time with family and friends. Relax indoors or step out onto the outdoor terrace for an al fresco experience and savor international flavors for breakfast, lunch or dinner.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  22 件のレビュー

トリップアドバイザーの評価  4.5/5  2,661 件のレビュー

Family Tour and business

トリップアドバイザーの評価 5.0/5

faiaz k トリップアドバイザー認証口コミ

Amazing hospitality by Mr. Sahidul. Other amenities and services are amazing and hospitable. Very fun stay and many shops and things available. The people are so helpful and friendly it was a wonderful experience and fun time for all of the family.

Dear Valued Guest, Thank you for the amazing review that you posted about your recent stay at Mercure Dubai. We are delighted to know that we made your stay unforgettable and were astonished by the quality of service and attention provided by our host. It was indeed a pleasure having you stay with us and looking forward to welcoming you again soon. Sincerely, Mohamed Elatik Rooms Division Manager

Great experiences

トリップアドバイザーの評価 5.0/5

Costi I トリップアドバイザー認証口コミ

I went for third time in Dubai with my family, at the same hotel. This happend because Mercure Hotel provided outstanding service during our stay. Olso, the hotel is located near the metro station that is a very good point, and nearby the best places in Dubai. Another good thing that have made us to wish to come back was Guest Experience Manager, Alina Trifu. Her friendly and helpful attitude made our experience even more enjoyable. She consistently went out of her way to assist us with any inquiries or requests we had. We truly appreciate her dedication to ensuring our comfort and satisfaction throughout our stay. Thank you, Alina, for your exceptional hospitality and thank you Mercure for all of your good services!

Dear Valued Guest, It was a great pleasure to have you staying with us and would like to thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We’re so glad that you indeed enjoyed your overall experience with us, and we are very happy to know that you were able to experience the hospitality and exceptional service of our hosts, appreciated our convenient location as we love seeing our guests take advantage of our proximity to so many excellent places in Dubai. We look forward to hosting you again for another memorable stay. Sincerely, Mohamed Elatik Rooms Division Manager

Short to mr Prashant kumar housekeeping for his service

トリップアドバイザーの評価 5.0/5

Geoffrey S Couples - トリップアドバイザー認証口コミ

Me prshant frôm house keeping superviser out standing service We enjoy our stay. Breakfast is good . Cleeaning is perfect pool is clean and cozy ‘ we hâve re from france we enjoy too much we came back sur next Time and thank mr prashant for service

Dear Valued Guest, Thank you for the amazing review that you posted about your recent stay at Mercure Dubai. We are delighted to know that we made your stay unforgettable and were astonished by the quality of service and attention provided by our team. It was indeed a pleasure having you stay with us and looking forward to welcoming you again soon. Sincerely, Mohamed Elatik Rooms Division Manager

Disappointing service, no attention to detail, poorly trained or unmotivated staff!

トリップアドバイザーの評価 1.0/5

JackieJohannesburg トリップアドバイザー認証口コミ

I have just stayed 3 nights in the MERCURE hotel. ...it was an unbelievable disappointment! Our 1 bedroom apartment was roomy but that's where all the positives end! Upon arrival I noticed we had no drinking water in the room. I made the first request around 14:30....by 19:00 I finally went to see the general manager in the hope to have drinking water delivered to the room.. it finally arrived at 19:30 after 5 requests...the room comes with small kitchen ...the microwave was placed away from any wall plug ...after another 2 calls someone showed up to plug the microwave into the wall plug...but had to remove the boiling plate for the kettle. I was assured the boiling plate will be replaced...never happened. We ran out of tissues in the room ... housekeeping not paying attention to any details... The carpets in the corridor to the escalators are filthy dirty... housekeeping staff huddled over paper work .. no one takes the initiative to use a vacuum and clean the carpet! This is a dirty hotel! Even after pointing it out to them every morning and evening! The utensils in the kitchenette is primitive.. a carving knife that is so blunt it can't cut through butter! Even the bread knife is blunt ! No wine glasses in the kitchen.. ! Staff in the breakfast room rude and unwilling to assist... Everything you may ask for, you are told by a yelling staff member. Over there. ... I will certainly avoid the MERCURE hotel in the future. I wish I could complain about poor service but unfortunately there is NO service!!! It's a disgrace !!!; the worst I ever experienced in Dubai!!!!

Dear Ms. Jackie, Thank you for bringing your recent experience at the MERCURE hotel to our attention. We sincerely apologize for the numerous inconveniences and shortcomings you encountered during your stay. Your feedback is invaluable to us as we strive to provide the highest level of service to all our guests. We deeply regret that you experienced difficulties with obtaining drinking water in your room and that it took several requests to address this issue promptly. Additionally, we apologize for the inconvenience caused by the placement of the microwave and the lack of attention to detail in replenishing room amenities. Regarding the cleanliness of the carpets and the overall upkeep of the hotel, we understand your concerns and assure you that we are taking immediate steps to address these deficiencies and improve our housekeeping standards. Furthermore, we are disappointed to hear about the lack of professionalism and assistance from our breakfast room staff. Rest assured, we will be addressing this matter with our team to ensure that all guests are treated with the utmost courtesy and respect. Please accept our sincerest apologies once again for the disappointment you experienced. We truly value your feedback and will use it to implement necessary improvements to enhance the guest experience. Should you reconsider staying with us in the future, we would welcome the opportunity to restore your faith in our hotel and provide you with the exceptional service you deserve. Sincerely, Mohamed Elatik Rooms Division Manager

Good and above!

トリップアドバイザーの評価 5.0/5

saifaI6296IU トリップアドバイザー認証口コミ

I would love to express my gratitude special message to the receptionists who were very helpful and made the stay worth the price. Thanks to Mostpha and Kotaiba. Overall, the stay was worth the price and definitely would come again.

Dear Valued Guest, Thank you for taking the time to leave us with an excellent review and for your recommendation. It is great to know that you love your experience and were impressed with the service rendered by our hosts. We look forward to serving you in a near future! Sincerely, Mohamed Elatik Rooms Division Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。