Swissôtel Grand Shanghai 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 363 件のレビュー

Swissôtel Grand Shanghai - Image 1
Swissôtel Grand Shanghai - Image 2
Swissôtel Grand Shanghai - Image 3
Swissôtel Grand Shanghai - Image 4
1 Yu Yuan Road, Jing An District, 200040 SHANGHAI, China

説明

ホテルのその他の情報

  • Labelled ALLSAFE

  • Located right in the city centre, steps from Nanjing West Road

  • Spacious contemporary rooms and suites with views of the Shanghai skyline

  • Stylish lobby bar, and restaurants serving inspired Cantonese and global cuisine

  • Large heated indoor pool, modern fitness centre and energising spa treatments

当ホテルの客室

ホテル所在地

Swissôtel Grand Shanghai

1 Yu Yuan Road, Jing An District
200040 SHANGHAI
China

GPS:31.224675, 121.447073

電話番号
ファックス +86 62889638

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  363 件のレビュー

トリップアドバイザーの評価  4.5/5  1,916 件のレビュー

2024エクセレンス認証

Unhappy stay in Swissotel

トリップアドバイザーの評価 1.0/5

saxophone2 ビジネス - トリップアドバイザー認証口コミ

Unless you pay for the hotel stays, Accor will not credit the night stays, unlike Marriott or IHG. The airconditioning is not working properly and the room temperature can be very warm even at full blast of the airconditioning. Pillows are really soft and hard pillows are still soft

Very nice Hotel!!

トリップアドバイザーの評価 5.0/5

Adventure49124187151 Couples - トリップアドバイザー認証口コミ

We had a very good stay in your hotel & i am so satisfied w/ how you welcome us..there are minor incidents & I don’t know who to blame, i just hope this won’t happen again..anyways, i still would like to stay again there for my future trip to shanghai

Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

快適性／対応

お客さまの声 2.0/5

森. ビジネス - 確認済みレビュー すべて

以下、ご検討下さい。 ・トイレはシャワートイレを設置して欲しい。 ・チェックイン、チェックアウト時の対応をもっと早くして欲しい。（今回は早かったがいつもはかなり待たされる。）

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Swissôtel Grand Shanghai. I am sorry that your experience did not meet your expectations.Please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricky Zhao Guest Experience Manager

Swissotel Grand Shanghai

トリップアドバイザーの評価 5.0/5

810alext Couples - トリップアドバイザー認証口コミ

Well place location for travelling around Shanghai via metro Full facilities available Clean rooms. Staff are friendly Surrounding amenities and shops aplenty with many options for local delights Good for personal or bus8ness travellers.

Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

Worst Shanghai stay experience.

トリップアドバイザーの評価 1.0/5

Sunspore トリップアドバイザー認証口コミ

There is no decaf coffee at the lounge or the cafe area or any options for diets. Overall the staffs seems lost when dealing with foreigners or anyone with an Accor membership. The overall stay experiences are worst off than mecure and pullman hotels in Shanghai or even local chinese chains. Paid a Swissotel price but got a normal chinese hotel experience.

Dear Guest, Thank you for taking the time to tell us about your experience at the Swissôtel Grand Shanghai. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricky Zhao Guest Experience Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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周辺の他の施設

Shanghaiのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。