Swissôtel Amsterdam 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,183 件のレビュー

Swissôtel Amsterdam - Image 1
Swissôtel Amsterdam - Image 2
Swissôtel Amsterdam - Image 3
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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • Central location, just a few steps from Dam Square and Central Station

  • On foot, discover the hidden treasures of Amsterdam within walking distance

  • Modern amenities, a fitness center and conference rooms

  • International cuisine with a view at the Royal 98 restaurant

  • Situated in a historically significant landmark building

当ホテルの客室

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ホテル所在地

Swissôtel Amsterdam

Damrak 96
1012 LP AMSTERDAM
Netherlands

GPS:52.373403, 4.893462

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

ROYAL98

ROYAL98 is an Italian food concept in the centre of Amsterdam where pasta's, thin-crust wood oven pizza and freshly made salads play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,183 件のレビュー

トリップアドバイザーの評価  4.5/5  1,664 件のレビュー

2023エクセレンス認証

Centrally Located Amsterdam Hotel with Excellent Service

トリップアドバイザーの評価 5.0/5

AFCWomble42 トリップアドバイザー認証口コミ

The Swissotel in Amsterdam has a really good location, a 10 minute or so walk from the Central railway station. All of Amsterdam's main visitor highlights can be walked to easily. The rooms are comfortable and well equipped and the staff universally provide excellent service.

Dear AFCWomble42, Thank you for this great review. We're delighted to hear that our central location contributed positively to your Amsterdam visit, making the city's main attractions easily accessible. Your compliments on our comfortable rooms and well-equipped facilities are greatly appreciated, as we strive to provide a tranquil environment for our guests. Additionally, it's rewarding to know that our team's dedication to service excellence met your expectations. We are committed to maintaining the high standards of hospitality that you experienced, and it's feedback like yours that encourages us to continue enhancing our guest experience. We look forward to welcoming you back. Best regards, Wencke Bolsius, General Manager

Amsterdam for a few days

トリップアドバイザーの評価 5.0/5

Muntzy Friends getaway - トリップアドバイザー認証口コミ

From the moment we arrived, the staff were warm, friendly and welcoming. Nothing was too much trouble! The location was central and perfect for walking to everything we wanted to see and do. Our room was spacious and comfortable. And Steven was so amazing. He solved our little problems without being asked, provided wonderful suggestions for things to do and was so friendly too. He made us feel like friends at home.

Dear Muntzy, Thank you for such a positive review. We're thrilled to hear that our staff's warmth and attentiveness made a positive impact on your stay, and it's wonderful that Steven in particular provided such memorable service. Our central location is indeed perfect for exploring the city, and we are glad it served you well. We're also pleased to know that you found your room spacious and comfortable, as we strive to create a relaxing environment for our guests. We will be happy to welcome you back in the future. Best wishes, Wencke Bolsius, General Manager

Excellent location

トリップアドバイザーの評価 5.0/5

Gerrard T トリップアドバイザー認証口コミ

This was our first visit to Amsterdam, and it was in the Winter. So, we were concerned about the safety and accessibility around the hotel. Staying at the Swissotel in Amsterdam exceeded our expectations. The room was comfortable and warm. And we were always happy to be greeted with a bright smile by Ms Miriam at the Frontdesk every time when we returned to the hotel in the evening. She made us feel welcome to be back after a tiring day on tour.

Swissotel Amsterdam

トリップアドバイザーの評価 5.0/5

548mayas トリップアドバイザー認証口コミ

It is my favorite hotel in Amsterdam. The team members (especially at the reception) are very professional, friendly and always willing to help. They are solution driven and attentive to details. Also, the location is very central and convenient to mobilize. Finally, the service is excellent and the hotel is very clean.

Dear Maya S, Thank you for such a positive review. We're delighted to hear that our team, particularly at reception, made such a positive impression with their professionalism and attentiveness. It's wonderful to know that our central location added convenience to your stay and that you appreciated the cleanliness of our hotel and the excellence of our service. We look forward to welcoming you back. Best wishes, Wencke Bolsius, General Manager

Not bad at all

トリップアドバイザーの評価 4.0/5

Alice Y トリップアドバイザー認証口コミ

The room size was huge (I did book the City View Suite, so it should've been big, but I was surprised just how spacious it was. It was basically an apartment). Staff were nice and helpful. Restaurant food was pretty good and staff there were nice too. The only criticisms I might have are that the wi-fi kept kicking me off, and also, the room, while clean and big, seemed slightly old. There were scuff marks on the walls, random tile chipped holes in the bathroom, and the couch looked not clean (I had to keep asking for bath towels to cover the couch). Also, my hand soap bottle looked really weird (it looked like someone ran over it with a car). I called Housekeeping to ask for a new one, and when they came, they explained all I had to do was push the pump (they also demonstrated for me). I wasn't asking for help dispensing soap. I was asking that if I'm booking the suite and you guys have gone all out, please don't let a small, silly thing like an ugly, warped soap bottle be the reason I feel disgusted in the bathroom (there was caked, yellowing soap on the outside of the bottle and it was collapsed in the middle). I explained I just wanted a new bottle of soap and they complied and swapped it out for me but it felt weird that despite them cleaning the room to their best efforts, they left that gross bottle in there.

Dear Alicey82, Thank you for taking the time to provide us with your feedback. We're delighted to hear that the spaciousness of our City View Suite exceeded your expectations and that you found our staff to be nice and helpful. It's also great to know you enjoyed the offerings at our partnered restaurant, ROYAL98. We appreciate you bringing to our attention the issues you encountered with Wi-Fi connectivity and the state of the room. Our guest rooms typically receive high praise for their cleanliness and maintenance; however, it seems we fell short in this instance. Rest assured, we are committed to upholding the highest standards, as recognized by the ALLSAFE label, and we sincerely apologize for any discomfort caused. While we constantly strive for perfection, we sometimes miss small details, and your feedback about the hand soap bottle has been noted. We will ensure that such oversights are addressed promptly in the future. We hope to welcome you back in the future. Kind regards, Wencke Bolsius, General Manager

との提携 TripAdvisor

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