Fairmont Hotel Vier Jahreszeiten 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 2,826 件のレビュー

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Fairmont Hotel Vier Jahreszeiten - Image 1
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Fairmont Hotel Vier Jahreszeiten - Image 3
Fairmont Hotel Vier Jahreszeiten - Image 4
Neuer Jungfernstieg 9 14, 20354 HAMBURG, Germany

説明

ホテルのその他の情報

  • Hamburg's Grand Hotel

  • Culinary diversity: Nine restaurants and bars

  • Uniquely located in the heart of the Hanseatic city by the Inner Alster Lake

  • Service excellence with 300 employees in 156 rooms and suites

  • Vier Jahreszeiten Spa & Fitness with an exclusive rooftop terrace

当ホテルの客室

ホテル所在地

Fairmont Hotel Vier Jahreszeiten

Neuer Jungfernstieg 9 14
20354 HAMBURG
Germany

GPS:53.555603, 9.991689

電話番号
ファックス +49 40 34942600

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  2,826 件のレビュー

トリップアドバイザーの評価  4.5/5  2,090 件のレビュー

2023エクセレンス認証

Unhappy end to an otherwise lovely dinner

トリップアドバイザーの評価 3.0/5

743frankt Solo travel - トリップアドバイザー認証口コミ

I had a reservation for dinner at The Grill as friends from Hamburg recommended it. Dinner was excellent, I had oysters and lobster and crepes Suzette. I then asked for the bill which was €123. I only had three €50 notes and expected to receive change back from the €150 which I left in the bill folder and was then going to leave a tip of €20 for the waitress. I waited 20 minutes, but had still not received my change back so I got up and walked to the desk and requested my change! I asked her why I had not received my change back she replied she thought it was already her tip and then said it was a misunderstanding!! I was quite annoyed as it spoilt an otherwise nice dinner. This hotel restaurant normally has an excellent reputation and needs to meet customers expectations for quality service. Kathleen, the restaurant manager, apologized for this perceived misunderstanding and offered me some lovely chocolates to enjoy.

Best ever

トリップアドバイザーの評価 5.0/5

Odyssey625445 Couples - トリップアドバイザー認証口コミ

One word describes this hotel: Flawless! My girlfriend and I had a prolonged of 3 nights at FVJ. The hotel has a perfect location, on the side of the Beautifull Alster and almost in the center of all the shopping. No problem with parking, the hotel had valet parking, so just give the keys to the staff and the vacation starts. Quick check-in, beautifull room, nice walk-closet, fruit, chocolate & a letter from the manager as welcome. The decor of the interior is stylish, everywhere you look, your catches new great details. We had the very pricey but lavish breakfast, every day. All you could think of except Asian food. We had dinner at The Grill one night, which was one of the best meals we ever had. The staff at the hotel are so kind and serviceminded, respectful and although relaxed. We have stayed in some of the best hotels in the world, but somehow FVJ, takes the 1st place in our hearts. This is our hotel, whenever we needs a little romantic breakaway. We will defininitely soon be back. Henrik & Kathrine

Stunning rooms / Amazing service, 5 Stars!

トリップアドバイザーの評価 5.0/5

Peter702 Couples - トリップアドバイザー認証口コミ

This was our first time visit we found hotel to be absolutely stunning! From the moment when we arrived, and we were greeted from the doorman, it was a five star experience all the way. Our room was well appointed and charming. We really enjoyed the old-school door lock keys. It made us feel like we took a step back in time with all of the modern comforts. The staff was awesome and within a day knew our names. They greeted us with a warm smile and were extremely helpful. Our bags got lost on the flight out and they made arrangements to go pick up our bags the next day at the airport. They made it a positive experience.

Excellent place to experience luxury and have a relaxed weekend.

トリップアドバイザーの評価 5.0/5

amit2211 トリップアドバイザー認証口コミ

They whole experience was very good, the location, the approach of all staff members, food service, quality of toiletries, everything spoke about the quality of depth of attention given to formulate luxury experience. Amazing memories. Thank you

Dear Amit2211, thank you very much for choosing to stay with us at the Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews and feedback from our guests and we will of course share your kind comments with our team. Positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. Dear Amit2211, we are delighted to read that you enjoyed your stay with us. We thank you once again and are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Sandra Lauermann Guest Experience Agent

One of the finest hotels in Hamburg

トリップアドバイザーの評価 4.0/5

RonT-Global トリップアドバイザー認証口コミ

Great location at the waterfront with a full promenade view, and a short walking distance from city center. Very good service. An abundance of restaurants and bars within the hotel, some contemporary and some with an old school feeling. High standards and very well kept establishment.

Dear Ron T-Global, thank you very much for choosing to stay with us at the Hotel Vier Jahreszeiten during your recent visit to Hamburg and sharing your experience with us. It is always a pleasure to receive such wonderful reviews and feedback from our guests and we will of course share your kind comments with our team. Positive feedback is the most beautiful reward for our employees – and also a fantastic motivation, as we strive to offer you the most excellent service while also creating unforgettable moments and memories. Dear Ron T-Global, we are delighted to read that you enjoyed your stay with us. We thank you once again and are looking forward to welcoming you soon again in the heart of Hamburg. With warm regards, Sandra Lauermann Guest Experience Agent

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 617 件のレビュー 8.2/10 客室
  • 1,217 件のレビュー 9.3/10 サービス
  • 5 件のレビュー 6.5/10 インターネット
  • 361 件のレビュー 9.3/10 雰囲気
  • 298 件のレビュー 8.9/10 朝食
  • 294 件のレビュー 8/10 料理
  • 151 件のレビュー 8/10 設備

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