Claremont Club & Spa - A Fairmont Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,284 件のレビュー

Claremont Club & Spa - A Fairmont Hotel - Image 1
Claremont Club & Spa - A Fairmont Hotel - Image 2
Claremont Club & Spa - A Fairmont Hotel - Image 3
Claremont Club & Spa - A Fairmont Hotel - Image 4

説明

ホテルのその他の情報

  • Seasonal activities for the entire family, plus 3 hours of complimentary child care included

  • Tennis club and full-service gym near the Berkeley campus

  • Holistic wellness at the award-winning Fairmont Spa

  • Heated saline swimming pools, children’s play area and Kids’ Club

  • Pet-friendly hotel near Berkeley Hills’ hiking trails

当ホテルの客室

ホテル所在地

Claremont Club & Spa - A Fairmont Hotel

41 Tunnel Road
94705 BERKELEY
United States

GPS:37.859667, -122.241893

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,284 件のレビュー

トリップアドバイザーの評価  4.0/5  2,077 件のレビュー

First Class Experience

トリップアドバイザーの評価 5.0/5

Freedom36382340368 トリップアドバイザー認証口コミ

Even though the hotel is only 25 miles from our home, I chose to celebrate my 75th birthday with my husband at the Claremont. Our stay was perfect, and we were treated like royalty by the staff. We love the views from the hotel, the swimming pools, the bar and eating options on the premises, as well as the hotel's proximity to bakeries, restaurants and hiking trails.

Dear Freedom36382340368, on behalf of myself and the entire team here at Claremont Club & Spa, A Fairmont Hotel I personally would like to congratulate you on your milestone birthday, and also thank you for selecting our resort as the ideal experience to celebrate it with your husband. In addition, thank you so very much for highlighting how the team made sure you were "treated like royalty" as I'm truly very lucky, and extremely fortunate to work alongside such a passionate and talented team of hospitality professionals. Plus, I was so pleased you were not only able to enjoy our many amenities, but how you also enjoyed local " bakeries, restaurants and hiking trails". Looking forward to having the opportunity to welcome you back soon, and congratulations once again for your recent birthday. Yours sincerely, Edward Roe, General Manager, Claremont Club & Spa. A Fairmont Hotel.

Beautiful views, needs updating

トリップアドバイザーの評価 3.0/5

Laura S トリップアドバイザー認証口コミ

The hotel is picturesque and has incredible views, especially from Bay View rooms. You can tell the hotel is a bit dated, though, as there were a number of scratches on walls and closet doors in my room, and also while taking a bath, I noticed that some cardboard had been shoved under one of the vanity poles? For the price I think there might be better options.

Dear Flyer45183643106, on behalf of myself and the entire team here at Claremont Club & Spa, A Fairmont Hotel I just wanted to take this opportunity to personally thank you for selecting our resort as the ideal location and experience when your recent travels included the City of Berkeley and the East Bay. I was extremely pleased you found our resort "Picturesque" along with our views being "incredible." In addition, please be reassured that we have located the exact room that you stayed in, and we have been able to place it Out of Order, as this is allowing us to ensure our Engineering team does the necessary paint touch up, along with removing the piece of cardboard that was wedged under one of the bathroom vanity sink poles. Therefore, I really do appreciate, and thank you for highlighting these areas we overlooked to create a perfect stay for yourself, as it has allowed us to prevent a similar poor experience for any of our future guests. Looking forward to having the opportunity to welcome you back soon, and please know that Melanie Wendler, Director of Operations, will be personally reaching out to you to sincerely apologize for your disappointments. Yours sincerely, and thank you once again, Edward Roe. General Manager. Claremont club & Spa, A Fairmont Hotel.

Great stay on business

トリップアドバイザーの評価 4.0/5

ebonys929 トリップアドバイザー認証口コミ

I was there on a work business conference, and was impressed with the staff and support of the hotel. The rooms are very nice and comfortable. The aesthetic is very well done and it was fun having a personal ghost tour by the staff there, lol. I will definitely come back during a personal stay.

Dera ebonys929, thank you for taking the time to write and post this lovely review regarding your recent business trip when you stay at Claremont Club & Spa, A Fairmont Hotel as it was wonderful to read how much you enjoyed our resort and your overall experiences while with us. In particular I was very pleased to read how you had "fun having a personal ghost tour by the staff" and how you will "definitely come back during a personal stay" as this is the highest form of thanks and recognition that we could every wish for. Looking forward to your return stay and thank you once again. Yours sincerely Edward Roe General Manager Claremont Club & Spa, A Fairmont Hotel

Grand dame of Berkeley with snob attitude that goes with it

トリップアドバイザーの評価 4.0/5

Shahzad S トリップアドバイザー認証口コミ

The hotel was fantastic. However, concierge said that our girls could use the ladies locker room hot tub. They got yelled at by the attendant so it pretty much ruined our last day in Berkeley. The girls enjoyed use of the 3 pools (lap pool, splash pad and outdoor hot tub). Appreciated the morning tea and coffee at the club and the breakfast at Provisions was always good. Dessert at Limewood (sachertorte) was tasteless and overpriced. Would recommend Fournee Cafe on south side of hotel.

Dear 508shahzads, on behalf of myself and the entire team here at Claremont Club & Spa, A Fairmont Hotel thank you for selecting our resort as the ideal location and resort to enjoy when your recent travels include the City of Berkeley and the East Bay. I was so pleased to read how much you and your family enjoyed our 3 pools and The Clubs offering of morning coffee as well as Our East Bay Provisions Coffee shop. However, more importantly I wanted to sincerely apologize for the miss communication that occurred when your girls utilized the Whirlpool at The Club, as this is certainly not indicative of the fine level of service and guest experience that we are striving for. As a family man myself, I fully understand how disappointing this experience must have been and please rest assured I'm following up with my team to fully understand what occurred as this will allow me to prevent similar happening in the future. My sincerest apologies and I do hope we will be able to welcome you and your family back to our resort in the very near future. Yours sincerely and thank you once again, Edward Roe General Manager Claremont Club & Spa, A Fairmont Hotel

Wondeful property!

トリップアドバイザーの評価 5.0/5

322Thistle トリップアドバイザー認証口コミ

I greatly enjoyed my stay at the hotel thanks to the wonderful staff, beautiful hiking trails nearby, excellent club facilitites, and gracious hotel spaces and grounds. I really appreciated the hotel's cleanliness and attention to detail. This is an exemplary property in nearly all respects. The only aspect of the resort that I found lacking was the primary restaurant (Limewood). Although a lovely ambience, both the food and the service were just average. (This assessment is based on eating two dinners and one lunch at Limewood.) I did enjoy the wines, as I would expect for a restaurant located near one of the greatest wine regions in the world. When I return, I will explore dining options in Berkely and Oakland.

De 322 Thistle, on behalf of myself and the entire team here at Fairmont Club & Spa, A Fairmont Hotel, I just wanted to take this opportunity to not only thank you for recently staying with us, but also to thank you for taking the time to write and post this wonderful 5-Star "Wonderful Property" review. Please know I have already taken the opportunity to share your lovely words and complements with the entire team as your experiences and observations are extremely meaningful and important to all of us, especially your comments regarding "wonderful staff". We are already looking forward to your return, and when you do, please allow me the opportunity to introduce you to Chef Joseph, Executive Chef, as unfortunately your Limewood dining experiences on this most recent stay certainly doesn't sound as if they were indicative of the fine level of service and guest experiences that we are striving for. Looking forward to catching up with you upon your return and thank you once again. Yours sincerely, Edward Roe General manager Claremont Club & Spa, A Fairmont Hotel

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 176 件のレビュー 7.9/10 ロケーション
  • 626 件のレビュー 7/10 客室
  • 627 件のレビュー 7.6/10 サービス
  • 15 件のレビュー 6.4/10 インターネット
  • 198 件のレビュー 5.4/10 快適さ
  • 140 件のレビュー 3.3/10 お値打ち度
  • 118 件のレビュー 7.9/10 ウェルネス・温泉エリア
  • 117 件のレビュー 4.3/10 清潔さ

Powered by Trustyou

周辺の他の施設

Berkeleyのすべてのホテル