モーベンピックホテルイスタンブールボスポラス 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 11 件のレビュー

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説明

ホテルのその他の情報

  • 市内に行く交通機関へのアクセスも便利です。当ホテルはボスポラス橋の近くにあります

  • 大きなショッピングモールまで徒歩圏内

  • レヴェント、シシュリ、マスラクのビジネスセンターの近く

  • ホテルからボスポラス海峡と街の素晴らしい景色を一望できます

  • 最高の贅沢と快適さを兼ね備えた、さまざまな客室カテゴリー

当ホテルの客室

ホテル所在地

モーベンピックホテルイスタンブールボスポラス

Barbaros Bulvari No 165, Balmumcu Besiktas, 34349
34349 イスタンブール
トルコ

GPS:41.062822, 29.011331

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  11 件のレビュー

トリップアドバイザーの評価  4.5/5  870 件のレビュー

2023エクセレンス認証

Clean

トリップアドバイザーの評価 5.0/5

Jah S トリップアドバイザー認証口コミ

I stayed there with my family. The hotel was beautiful and rooms were so clean. Location is perfect. Stuff are so kind and professional. Restaurants are clean and wonderful. View the hotel is fantastic. I advise all of you to go there for relax

Dear Guest , It was so rewarding to read your positive comments, which we truly appreciate your good reviews shows that our continuous efforts are going in the right direction. As a team, we always strive to meet our guests' expectations and to provide them with unforgettable experiences. So, we highly value your kind feedback and we will be more than happy to welcome you back again in the near future. Warm regards, Guest Relations

Very nice hotel

トリップアドバイザーの評価 5.0/5

francois D トリップアドバイザー認証口コミ

Very nice hotel. I loved the room and the rooftop restaurant has a nice view. Also, the room was very well cleaned and tidied each day (the person in charge of my room was Mrs Canan I think). Also, there are a few nice restaurant options in the area.

Dear Guest , It was so rewarding to read your positive comments, which we truly appreciate your good reviews shows that our continuous efforts are going in the right direction. As a team, we always strive to meet our guests' expectations and to provide them with unforgettable experiences. So, we highly value your kind feedback and we will be more than happy to welcome you back again in the near future. Warm regards, Melika MALEKI Guest Relations

Greatest staff, Movenpick is my best pick

トリップアドバイザーの評価 5.0/5

aznan80 トリップアドバイザー認証口コミ

Though it was a very short stay for me, but I’m thankful for this experience. Very clean and well maintained Hotel, awesome and experienced staff, specially Yunus! Ask for this guy, he is super friendly and helpful, definitely because of him I’ll come back again🙏

Dear Guest , It was so rewarding to read your positive comments, which we truly appreciate your good reviews shows that our continuous efforts are going in the right direction. As a team, we always strive to meet our guests' expectations and to provide them with unforgettable experiences. So, we highly value your kind feedback and we will be more than happy to welcome you back again in the near future. Warm regards, Guest Relations

DO NOT STAY HERE!

トリップアドバイザーの評価 1.0/5

GoDubai10 トリップアドバイザー認証口コミ

As someone who has traveled to over 50 countries and typical stays at 5 star hotels this was a complete disaster. We had 5 rooms reserved for business trip and usually spend a lot of money during our stays. 1. Expect the absolute worst service imaginable. They do not care about their guests, you must ask for something at least 5 times before they respond (no exaggeration). 2. NO Air Conditioning (NO AC). After checking in I found the room to be extremely warm 28 Celsius. I asked them to check it as something must be wrong, after repeated requests they finally showed up to check only to tell me the the hotel has shut off the entire system in the hotel in order to save money. So there will be NO AC for entire stay. This is no joke. 3. No Iron, No hair dryer that works, very small and uncomfortable rooms. Not to mention the rooms were very dirty and not maintained. Service is non existent and management could care less. 4. Gym and Fitness is not usable. The fitness center was 33 degrees Celsius. As the AC in the entire hotel was turned off due to cost savings. The spa area was filthy. If you request water expect to wait hours for anyone to respond. 5. Dirty bed sheets, do not respond to requests for more Towles or pillows as they only give 2 to begin with. Shower water pressure is low, probably another reason they are cutting costs. This is not a 5 star hotel, in fact its border line 3 star. Needless to stay we checked out after 2 days and then checked in at the Hyatt Centric nearby which was AMAZING and everything you would expect from a 5 star hotel. Trust me DO NOT STAY HERE. In fact, I would be surprised if this hotel stays open with the level of service provided and issues that exist. This is an embarrassment to the Mövenpick brand.

Dear Freedom, We are sorry to hear that you have not satisfy with your stay in our hotel. First of all, we care all of our guests. Our employees empathize with our guest needs and requirements. Our AC system works in hot condition because all of our guests would like hot air during winter time. Outside temperature is 8 Celsius. We have available rooms with VRV equipped and works in cold condition. If you can share your room number and your stay date, we can investigate your room specifically. Please send us e-mail: guestrelations@movenpickbosphorus.com. All of our rooms are equipped with hair dryer. Iron and Iron Board is up on the request and provides immediately. Our Hotel is brand new. All bed sheets and towels are new as well. We give service to all of our rooms daily to be sure everything is in the correct manner. Would you please provide us your room number and stay dates and we can investigate your mentioned problems more closely? Sincerely,

Nice and comfortable.

トリップアドバイザーの評価 5.0/5

Touradj A トリップアドバイザー認証口コミ

This was my most relaxing time in Istanbul,i've been here multiple times before but at movempic i experenced the most comfortable time that i ever had in this beautiful city ,the staff were kind and helpful specialy miss Anita at the reception,my room was clean and comfortable,it was close to some of the best shopping centers,Metro station and bus sation very good situated,i would love to come back again ..

Dear Guest , It was so rewarding to read your positive comments, which we truly appreciate your good reviews shows that our continuous efforts are going in the right direction. As a team, we always strive to meet our guests' expectations and to provide them with unforgettable experiences. So, we highly value your kind feedback and we will be more than happy to welcome you back again in the near future. Warm regards,

との提携 TripAdvisor

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