イビス バジェット アムステルダム シティ サウス 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,256 件のレビュー

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  • 無料Wi-Fi

  • おいしい朝食を毎日提供

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イビス バジェット アムステルダム シティ サウス

Prof J H Bavincklaan 1
1183 AT アムステルフェーン
オランダ

GPS:52.316683, 4.871878

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敷地内
  • 駐車場
  • ペット不可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,256 件のレビュー

トリップアドバイザーの評価  3.5/5  781 件のレビュー

Cleaning crew does not get enough time.

トリップアドバイザーの評価 1.0/5

redactedname42 トリップアドバイザー認証口コミ

The cleaning service is unacceptable. The bathroom and shower walls were dirty on arrival (many yellow, brown and grey spots that could be removed with a wet cloth - example attached). During the stay the room was not cleaned at all - only the towels were changed - bed, bathroom surfaces, sink and toilet were in the exact same state as I left them.

Dear Guest, Thank you for taking the time to provide this feedback. Regarding your experience with cleanliness, we acknowledge the importance of maintaining impeccable standards. We have rigorous procedures in place, including our ALLSAFE label standards, to ensure the highest levels of cleanliness. We regret to hear your observations regarding the condition of the bathroom and shower walls; this is certainly not reflective of our protocols. We are addressing your comments with our housekeeping team to ensure our high standards are consistently met. In terms of room servicing, our policy is to provide daily cleaning, with towels replaced upon request. If additional cleaning was desired, we are always ready to accommodate such requests to enhance your comfort. We apologize if this was not made clear during your stay or if there was any oversight. We hope to have the opportunity to welcome you again for an improved experience, Kind regards, Team Ibis Budget Amsterdam City South

The budget

お客さまの声 2.0/5

K2hr ファミリー - 確認済みレビュー すべて

部屋に備品が一切ないということを事前に知りたかった。(ドライヤー、ティーセットなど)

Katsuhiro様。 この度は当ホテルにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。 ご宿泊料金に、喜んでいただけたようで、嬉しく思います。一方、お部屋の備品や紙コップは、お客様のご期待に添えず申し訳ございません。より便利に快適にご利用いただけますよう、改善に努めてまいります。また、フロントでご案内した病院の情報を正確に把握しておらず、お手数をおかけしましたこと深くお詫び申し上げます。今後このようなことがないよう、充分に留意いたします。 またのお越しをお待ちしております。 Team Ibis Budget Amsterdam City South

Basic but modern

トリップアドバイザーの評価 4.0/5

tmw1990 Couples - トリップアドバイザー認証口コミ

I had a good stay at this hotel, having staying in many Ibis Budgets before, I knew what to expect-modern but basic. I didn't mind this as we only needed the hotel to sleep after exploring all day and gladly, the bed was so comfy. The room has no storage really except some hangers but we used the window sill to but our bags. We had a Table and 2 stools also in our room. The shower room was clean enough (bar some marks on the walls). You only get 2 towels for a double room, no handtowel and 2 tubes of hair/body wash (no hand wash). I knew this from staying in other Ibis so I brought my own shampoo etc. I paid a 20euro deposit for a hairdryer at reception and there are ironing facilities in the basement. Hotel lobby has a fab venting area with lots of drinks,snacks & toiletries. The location was about 25 mins from the centre on the 5 tram so easy to navigate. No issues with the staff. All in all I would stay here again as it was significantly cheaper than the other hotels just bare in mind that it's budget.

Dear Guest, Thank you for taking the time to share your review. We are glad to hear that you found our hotel to be modern and appreciated the comfortable bed. It's great to know that our location was convenient for you, with easy access to the city center via tram. We understand that our rooms are designed to be basic and efficient, and we appreciate your understanding in this regard. Regarding the limited storage and amenities in the room, we aim to provide essential facilities while maintaining affordability for our guests. However, we are happy that you were able to make use of the hairdryer and ironing facilities available at the hotel. We're also pleased that you enjoyed our Wundermart area in the lobby, offering a variety of drinks, snacks, and toiletries for our guests' convenience. It would be a pleasure to welcome you back in the future. Kind regards, Team Ibis Budget Amsterdam City South

From time to time is somewhat fine. Go at your own risk.

トリップアドバイザーの評価 3.0/5

SKGEmmanuel Solo travel - トリップアドバイザー認証口コミ

The only somewhat positive is that there is a tram stop nearby connecting to the city centre. The rest, it’s medium at best. Cleanliness is borderline and possibly below average. Below average as a hotel in general as well as in terms of the Ibis brand in particular. Bed linen and towels would do with a replacement, since they start to dangerously show their age. Rooms are absolutely spartan, frequently with quite literally just a bed; some rooms have a small table and a stool (very useful to at least place your things somewhere), but whether one has at least that table or not is a lottery and then you have to beg for one. The front desk (rarely) has some alright members of staff, but it’s mostly inadequate. Most are either inexperienced, or on very short contracts, or they just don’t care. As a disclaimer, the benchmark here would be just some relative efficiency and some minimal customer service, not American-style small talk or extraordinary service; however, even that minimum is not found. I will not even talk about the notion of Accor loyalty or regular guests, it would have been a joke. Therefore, all in all, if you can find a dead-cheap offer in this hotel, i.e. below €65, in combination with the prices in Amsterdam in general, then the compromise could be worth it. Think about it as the Ryanair of hotels: absolutely basic and borderline or below average on many markers, but equally tempting when the price is low enough. Otherwise, quite frankly just go somewhere else.

Dear Emmanuel, Thank you for taking the time to review your stay. We are glad to hear that you appreciated the convenient location of our hotel, with easy access to the city center via the nearby tram stop. We strive to provide a comfortable and affordable stay for our guests, and we apologize if the cleanliness and room amenities did not meet your expectations. We have taken note of your comments and will work on improving these aspects. Our team is committed to providing a pleasant experience for all our guests, and we apologize if the service you received at the front desk was not up to our usual standards. We value your feedback and will use it to enhance our services for future guests. It would be a pleasure to welcome you again. Best regards,

4 walls and a ceiling

トリップアドバイザーの評価 1.0/5

Tayab E トリップアドバイザー認証口コミ

Overpriced budget hotel, bad location and you dont even have a telefon in the room to connect to the lousy receptionists. Plastic and paper cups, all in all a cheapy totally depressing hotel. Staff are a bunch of teenage recruits with no sense of hospitality, shouldnt have ever stood behind a counter. This hotel should never be willing choice of accomodation. Rooms were never cleaned on daily bases. A pathetic experience luckily was busy in the Cardiology congress, thus came always late and left early.

Dear Guest, Thank you for taking the time to review your stay. We are disappointed to hear about your dissatisfaction with the room amenities and the absence of a telephone. Our hotel is designed to offer essential and budget-friendly accommodations, which is why some amenities may not be available in the rooms. We apologize for any inconvenience caused by the cleanliness of your room. Our hotel follows strict hygiene and prevention measures, and we ensure daily cleaning for all our rooms. We will address this issue with our housekeeping team to prevent such occurrences in the future. We also regret that our staff did not meet your expectations, and we will work on improving our service quality. Please note that our hotel is a budget-friendly option for travelers and we strive to provide a comfortable stay for our guests while maintaining affordable rates. We hope you will return for an improved experience in the future. Kind regards,

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,476 件のレビュー 8.4/10 ロケーション
  • 2,145 件のレビュー 4.7/10 客室
  • 1,252 件のレビュー 7.7/10 サービス
  • 33 件のレビュー 8.3/10 インターネット
  • 1,051 件のレビュー 5.7/10 清潔さ
  • 786 件のレビュー 6.1/10 朝食
  • 248 件のレビュー 7.9/10 雰囲気
  • 13 件のレビュー 4.6/10 バー&飲料

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