ibis Saint Germain en Laye Centre 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,092 件のレビュー

ibis Saint Germain en Laye Centre - Image 1
ibis Saint Germain en Laye Centre - Image 2
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説明

ホテルのその他の情報

  • In the heart of the city center, a 5-minute walk from RER A

  • New: Chromecast in all rooms!

  • Meal trays served 24 hours a day

  • Private paid parking (booking required, max height 6 ft 11"), with EV terminals

  • Communal co-working space available with any purchase at the bar

当ホテルの客室

ホテル所在地

ibis Saint Germain en Laye Centre

10 Bis Rue Des Joueries
78100 SAINT-GERMAIN-EN-LAYE
France

GPS:48.896082, 2.090485

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

LE 10 BIS

Enjoy a relaxing moment in the hotel bar, any time of the day. Feeling hungry? There's a snack menu for eating in or to take away, as well as a homely relaxed atmosphere.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,092 件のレビュー

トリップアドバイザーの評価  4.5/5  279 件のレビュー

2023エクセレンス認証

Very poor front desk staff and worn rooms!

トリップアドバイザーの評価 2.0/5

InveterateExplorer トリップアドバイザー認証口コミ

Furniture badly worn and ugly decor in a dark stuffy room. Zero welcome from the receptionist. He then insisted three times that the room had a double bed.. We know, we told him, that’s what we booked. This was a disgraceful and very ugly humiliation for a same sex couple that should never ever happen in 2023. For shame Groupe Accor! For shame!

Dear InveterateExplorer, We have received your feedback regarding your recent experience at our establishment. We are deeply sorry to learn that our reception staff did not provide you with the warm and courteous welcome you expected. We place great importance on customer satisfaction and we will take the necessary steps to address this situation by providing additional training to our reception team. Regarding the specific incident related to the reservation of a double bed, we sincerely apologize for this unfortunate situation. Diversity and inclusion are essential values for us, and we do not tolerate any form of discrimination. We are working closely with our staff to further raise awareness of the needs and expectations of all our guests. We completely understand your disappointment and frustration with this experience, and we want to assure you that we take these issues very seriously. If you are considering staying with us again, please contact us directly so that we can take the necessary steps to ensure a pleasant stay. Once again, we sincerely apologize for the inconveniences caused and thank you for sharing your concerns with us. Your feedback is extremely valuable to us and we are committed to improving our service based on your comments. Best regards, Claire Gaillard

快適な部屋

お客さまの声 5.0/5

匿名 ビジネス - 確認済みレビュー すべて

立地もよくお部屋もとても快適でした。機会があったらまたお世話になりたいと思います。

お客様へ、Y.S. ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。 Matthieu - Adjoint de direction

Excellent stay tight in the heart of St Germain en Laye

トリップアドバイザーの評価 4.0/5

Michael384 トリップアドバイザー認証口コミ

Quiet rooms despite being in the heart of the city. Air-conditioning is effective and QUIET. Rooms are new/refurbished which makes for a comfortable stay. All the doors have dampers which makes a change from the usual slamming as people leave their rooms. Breakfast is your usual fare but not bad. Parking is very convenient although signage to the hotel is no existent Location is excellent within walking distance of restaurants and the Chateau I'll be back

好立地、清潔さ

お客さまの声 3.5/5

匿名 ビジネス - 確認済みレビュー すべて

快適でした。朝食にもう少し野菜があれば嬉しかったですが、また行く機会があるので、こちらに宿泊したいと思います。

お客様へ、 ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。 Matthieu - Assistant de direction

Clean room, friendly staff

トリップアドバイザーの評価 5.0/5

jocF1101SU Friends getaway - トリップアドバイザー認証口コミ

Probably the best Ibis I've stayed in. The staff were friendly and our room was very clean. The hotel had a small feel to it, which was nice for a chain hotel. The beds were more comfortable than the British Ibis' i have stayed in recently. The location was perfect- right by the centre of St Germain. We had originally made plans to go into Paris more, but St Germain was so nice that we stayed local alot more than we had thought we would.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 497 件のレビュー 9.4/10 ロケーション
  • 490 件のレビュー 8.1/10 客室
  • 489 件のレビュー 9.5/10 サービス
  • 12 件のレビュー 9.8/10 インターネット
  • 346 件のレビュー 9.2/10 朝食
  • 308 件のレビュー 8.1/10 快適さ
  • 215 件のレビュー 8.8/10 清潔さ
  • 129 件のレビュー 9.7/10 雰囲気

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