メルキュール ブリストル グランド ホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.5/5 1,036 件のレビュー

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Broad Street, BS1 2EL ブリストル, イギリス

説明

ホテルのその他の情報

  • Newly renovated Grade II listed building from 1856

  • Home to the largest ballroom in the city centre

  • Home to the bee-themed Keepers restaurant & bar

  • ホテルの専用駐車場

  • 主要なアメニティから徒歩圏内

当ホテルの客室

ホテル所在地

メルキュール ブリストル グランド ホテル

Broad Street
BS1 2EL ブリストル
イギリス

GPS:51.455372, -2.593519

電話番号
ファックス +44 117 922 7619

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

KEEPERS KITCHEN AND BAR

Eat, drink and unwind, morning, noon and night at Keepers Kitchen and Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also features homegrown honey sourced from a hive on the hotels roof.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.5/5  1,036 件のレビュー

トリップアドバイザーの評価  3.0/5  1,513 件のレビュー

Avoid… especially room 407!

トリップアドバイザーの評価 1.0/5

Lardie ビジネス - トリップアドバイザー認証口コミ

Room vile. Chipped bathroom fittings and walls. More like a hall of residence. Was allocated room 407. Ensure you don’t travel with a cat as you certainly could not swing it in the room! Car parking ok. Pizza in bar pretty average. Would not return or recommend The room was booked for me by a client.

Cold. Over priced. Avoid

トリップアドバイザーの評価 2.0/5

faysherree Friends getaway - トリップアドバイザー認証口コミ

Cold. Over priced. Small. Room heated by small oil radiator. Made complaint. Was offered to relocated. Was advised it was also likely to be cold. Issues referred to an invisible twice. No one available. For £200+ a night hotel. This isnt even what I expect from a 50quid travel lodge.

Better than expected

トリップアドバイザーの評価 4.0/5

Clare A トリップアドバイザー認証口コミ

Better than expected. Room was small but had everything needed. Bathroom was nice with toiletries. Location excellent. Staff very helpful and breakfast was good value for money. Asked for a quiet room and got one tucked away. No view bit also no noise so perfect for our needs.

Hi Clarea, Thank you for taking the time to review your stay with us. It’s a pleasure to know that your peaceful room met all your needs and you found our bathrooms to your liking. It's also great to hear that our central location made your stay in Bristol convenient, and that our team was able to assist you. Your kind words about the value of our breakfast have made day! We hope to see you again soon for another tranquil stay, or perhaps next time you might fancy a room with a view—just let us know your preference! All the best, Mahesh, General Manager

Nice stay shame about the stains.

トリップアドバイザーの評価 3.0/5

Farr-Duvall Couples - トリップアドバイザー認証口コミ

Room was large had a suite, bed was comfortable, only thing that let the room down was stains on carpet and marks on wall / skirting boards. Bathroom was well appointed, staff were friendly and helpful. Paid for parking in advance which was easy. Location on a whole was excellent. Would stay again.

Hi Farr, Thank you for taking the time to review your recent stay. It’s great to hear that you found our suite spacious and the bed comfortable, and that our staff's friendliness and helpfulness stood out during your stay. It's also great to know that our parking facilities met your expectations and that you enjoyed our prime location in the heart of Bristol. However, it seems we missed the mark with the upkeep of your suite. While we take pride in our hotel's cleanliness and our complete makeover in 2016, it's clear from your feedback that there's room for improvement. Don’t worry, we're on it! Nevertheless, it's a relief to hear that these issues didn't overshadow your overall experience and that you would consider staying with us again. We believe every stay should be spot-on and we're eager to show you how we can make that happen. We hope you will give us another opportunity to welcome you for a more enjoyable stay in the future. All the best, Mahesh, General Manager

Very Disappointing

トリップアドバイザーの評価 2.0/5

Lin272017 トリップアドバイザー認証口コミ

I would expect a four star hotel to at least have tablecloths on the tables and the cutlery set out for dinner but this was more like any cafe with cutlery in a tin can and various styles of tables looking tired and worn. We were never shown a menu. Food was set out on a help yourself table without any service from the staff. Very average dinner with frozen mixed vegs followed by cheesecake that looked and tasted as though it had been out of the fridge all afternoon. The same the following evening with pudding being a small slice of plain cake - no cream, custard or ice cream at all. After much complaining from our group, there was definite improvement with the food the following (our last) evening. My bedroom was dark. Lighting was poor. The website offered a grabrail in the shower, cleaning supplies, a desk. These did not exist. No suitable socket for hair accessories or anywhere to put them. There was no drinks fridge. Some water and tissues would have been a nice gesture. All in all, definitely not the standard I was expecting and I would not recommend this hotel.

Hello there, Thanks for taking a moment to leave a review. It's disheartening to learn that we didn't hit the mark for you. We usually receive compliments on our Keepers Bar & Kitchen for its quality, locally sourced ingredients and imaginative menu, so we’re sorry to hear the dining set-up and the food on this occasion did not meet your expectations. It's also disappointing to learn about your experience with the room amenities. Our recent refurbishment was aimed at ensuring all our guests have a comfortable and enjoyable stay, and it sounds like we may have missed something. We do have rooms with minibars and other amenities, and we regret to hear you didn’t find these to your satisfaction. The team are always on hand to assist with anything you might need, so please don’t hesitate to give us a shout. We hope to see you again. Cheers, Mahesh, General Manager

との提携 TripAdvisor

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  • 700 件のレビュー 6.1/10 朝食

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周辺の他の施設

ブリストルのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。