メルキュールノースメルボルン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 180 件のレビュー

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説明

ホテルのその他の情報

メルキュールノースメルボルンには、高速ブロードバンドインターネット、HD対応液晶TV(Foxtelチャンネル視聴可)、ミニバー、タッチパネル操作のエアコンなど、現代人に欠かせない設備がすべて揃っています。

当ホテルの客室

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ホテル所在地

メルキュールノースメルボルン

Cnr Flemington Road, and Harker Street
3051 メルボルン
オーストラリア

GPS:-37.796678, 144.950534

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

POLO CAFE

Polo Cafe provides great value for money. It serves modern cuisine, a large selection of snacks and children's meals all made from the freshest local produce.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  180 件のレビュー

トリップアドバイザーの評価  3.0/5  563 件のレビュー

Very average hotel

トリップアドバイザーの評価 1.0/5

juleseSyd ビジネス - トリップアドバイザー認証口コミ

I recently stayed one night here. I only chose it due to proximity to my work event. My first room allocated 134 was so loud as it's really close to Flemington Rd. Moved to 204. On Harker St. Noisy but not as bad. Definitely a very tired hotel. My room was missing one curtain only a backing on one side. Room service for a quiet Wed night. No Veggie burger at 6.15pm. Chicken burger option was not cooked so are around the chicken. Breakfast buffet. Ok. Coffee machine. Wouldnt recommend.

Good for young family stay

トリップアドバイザーの評価 5.0/5

Col H トリップアドバイザー認証口コミ

Family getaway with 2 kids and Staff were very accommodating of our bits and pieces such as scooters and bags after checkout whilst we explored the city. Close to bus and trains, great spot with space for kids to adventure and not be surrounded by buildings.. zoo nearby.. awesome. Room service reasonably priced for the conscience and easy..

Dear colh855, Thanks for the lovely review! I am glad to hear your positive remarks and will be sure to share it with our team. We hope to welcome you back soon. Regards, Anthony Caw General Manager Mercure North Melbourne

Cancellation

トリップアドバイザーの評価 1.0/5

Sarah C トリップアドバイザー認証口コミ

We were booked into the Mercure so we could stay close to our son in Royal Childrens Hospital for no reason the hotel cancelled our booking and offered us to rebook the room at a much higher rate. Funny how the rate went up as Taylor, Pink and the Caravan Show were in town! Poor form!

Dear Sarah, Thank you for taking the time to share your feedback. I am sorry to hear about your disappointing experience. Unfortunately I was not able to locate a cancelled booking under your name, however please feel free to contact me directly on 03 9329 1788 should you wish to discuss this matter further. Additionally, we understand rates are higher during event periods as they fluctuate daily based on market demand, much like any other business. We appreciate you sharing your comments and hope to be able to welcome you soon with a discounted return offer. Regards, Anthony Caw General Manager Mercure North Melbourne

Mercure North Melbourne experience

トリップアドバイザーの評価 2.0/5

mark r トリップアドバイザー認証口コミ

This hotel is listed as 4 star , if this hotel is 4 star , then I am Albert Einstein. The room was dirty as in dusty , the curtains were stained and the walls were marked , the place is in serious need of a makeover , it looks bit like a correctional facility from the outside , the paint is peeling and chipped it is just not in a very good condition. I did not try the restaurant because of this so I cannot comment on that , there also appears to be a staff shortage .the staff that I met however were fine .

Dear H3746YYmarkr, Thanks for sharing your feedback. We regret to hear your stay did not live up to your expectations; if you wish to discuss your experience further, please do not hesitate to contact me directly on 03 9329 1788 for further investigation into your booking. We sincerely hope to welcome you back soon. Regards, Anthony Caw General Manager Mercure North Melbourne

Great location NOT CLEAN!

トリップアドバイザーの評価 2.0/5

time_explorer トリップアドバイザー認証口コミ

Location is fantastic and the cafe/restaurant onsite is perfect. However I was exceptionally disappointed in the lack of cleanliness, hair in the bathroom on the walls and hair in the bed and the carpet was half cleaned at best if at all. Honestly will not stay here again even if it was free!

Dear tieme_explorer, Thank you for taking the time to share your feedback. Please accept my apologies for the issue you encountered during your stay. I can assure you we take our cleanliness standards very seriously at Mercure; please feel free to reach out to us directly on 03 9329 1788 for further discussion, and I have passed your review on to our Housekeeping department. Thank you again for sharing your comments, and we hope to welcome you back soon to a different experience. Sincerely, Anthony Caw General Manager Mercure North Melbourne

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 535 件のレビュー 4.7/10 客室
  • 399 件のレビュー 8.4/10 サービス
  • 11 件のレビュー 6.5/10 インターネット
  • 301 件のレビュー 4.8/10 快適さ
  • 205 件のレビュー 5/10 清潔さ
  • 142 件のレビュー 1.6/10 設備
  • 126 件のレビュー 3.2/10 雰囲気

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