メルキュール バルセロナ コンドル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,045 件のレビュー

メルキュール バルセロナ コンドル - Image 1
メルキュール バルセロナ コンドル - Image 2
メルキュール バルセロナ コンドル - Image 3
メルキュール バルセロナ コンドル - Image 4

説明

ホテルのその他の情報

  • ディアゴナル&グラシアまで徒歩7分、カタルーニャ広場まで車で12分

  • ペットを同伴していただけます

  • 素晴しい眺望を楽しめる無料ジムと併設スパ(有料)

  • 4名様用のファミリールーム

  • 地元の食材を使った朝食ビュッフェ、駐車場までホテルから2分

当ホテルの客室

ホテル所在地

メルキュール バルセロナ コンドル

Via Augusta N 127, HB003342
8006 バルセロナ
スペイン

GPS:41.4, 2.145193

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

Bar

24時間いつでもご利用いただけるバーでは、様々なお飲み物をご用意しております。リフレッシュや、ご友人とのカジュアルなミーティングに最適です。ぜひカフェもご利用ください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,045 件のレビュー

トリップアドバイザーの評価  4.0/5  585 件のレビュー

快適な滞在

お客さまの声 5.0/5

Y 一人 - 確認済みレビュー すべて

・ 必要十分なホテル設備 (作業しやすい机がある、温かいお湯が出る、フィットネスセンターがある、ミニコーヒーマシンがある) ・ フレンドリーなスタッフ ・ 近所にスーパーマーケットがある。 ・ 近所のレストランのオプションは少ない

YUSUKE O. 様 この度は、Mercure Barcelona Condor でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

Avoid - do not stay here!

トリップアドバイザーの評価 2.0/5

Matt J ビジネス - トリップアドバイザー認証口コミ

You could not swing a cat in the (‘superior’) room I had. The room safe barely managed with two passports it was so small. The gym opens at 9am - not much good for business users and it was overly basic! There is no room service; it was barked at me that it was an ‘external service’ which I understood the first time it was shouted (in fairness in a raised voice) at me. However, it didn’t arrive so I had to go out to find a restaurant that would serve me at 11 at night. Overall this is a very poor hotel and the only reason I give it 2 out of 5 is because the shower was half decent! Avoid this place like the plague.

WORST experience of all Accor hotels!

トリップアドバイザーの評価 1.0/5

E3019BNolegm トリップアドバイザー認証口コミ

Promise: when booking the hotel I was “told”/“promised” that as a Gold member my room would be upgraded to a superior room with a nice city view. Reality: “Superior” room turned out to be minuscule - so smaller than tiny - with a view over the wall of another building 🙈 Then I asked to give me another room and was given a “cage” on a 2nd floor - saying that was the only available option… having checked the rooms on upper floors - turned out those were not occupied… but a standard response from the reception - we are fully booked. Floors are dirty and not checked… Why a 2* Ibis Styles can deliver an outstanding service and a 4* Mercure cannot deliver even what it should??? No wonder the hotel has only 4.2 rating… should be 1.2 in reality. The hotel manager - Maria - completely ignorant - so good luck asking her for help. The reception desk supervisor - Mimi - was so arrogant to the point of disgust of speaking to her and the reception team member - Antonio - was also very rude. When checking out I was asked to pay for the champagne that I have paid when booking the room - made me looked embarrassed in front of friend… THIS HOTEL AND THE TEAM - MOST IMPORTANTLY - IS BEYOND BAD!

Dear Mr. Gaydarov, Thank you for taking the time to tell us about your experience at the Mercure Barcelona Condor. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We attempted to provide you with a variety of options to ensure a better stay with us. My colleagues on the front desk and I informed you that you were given an upgrade to room 601, which has VIP amenities (bathrobe, slippers, VIP welcome, etc.) which also has a balcony with views. As indicated later, that day the hotel was fully booked and we did not have a junior suite or a room with a terrace available for you to change, if by any chance we had one we could have given that room without hesitation. We showed you two standard rooms, 212, an interior double room, and room 303, which has two beds and with views of the street. In the end, you made the decision to stay in room 212. Later that noon, you went to the front desk asking for Maria (General Manager), who unfortunately at the time she was on a teleconference and couldn’t assist you. However you came into the office twice, in both occasions we explained the reason why we couldn’t give you another room because they were already occupied by other guests and you tried to verify it yourself by knocking the door. We tried our best and gave you our best options, offered you two rooms in hopes that one of them would be of your liking, and we also offered you the option to cancel your reservation without any fees and our help to look for another Accor hotel; all these options were refused. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely,

Worst Hotel in Barcelona

トリップアドバイザーの評価 1.0/5

sankalitab07 トリップアドバイザー認証口コミ

Worst hotel ever, avoid this hotel at all cost. The receptionist was extremely rude. This is the only 4 star hotel I know where you need to go to the reception to collect extra pillows. The rooms are tiny and absolutely filthy. It was a mistake booking this hotel.

Nice Hotel

トリップアドバイザーの評価 4.0/5

Gary W トリップアドバイザー認証口コミ

Good room with a comfortable bed, separate bathroom, tv and wifi. Rates were reasonable. Staff were friendly, efficient and multi lingual. Located near a subway station. A nice place to stay for a few days.

Greetings, Dear client, as you said our staff is multi lingual and ready to assist clients from all the world and we are very well connected to the city center. We are glad you liked our hotel and we hope to see you anytime soon Team Mercure Barcelona Condor

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 679 件のレビュー 8.6/10 ロケーション
  • 1,026 件のレビュー 7/10 客室
  • 831 件のレビュー 8.4/10 サービス
  • 24 件のレビュー 6.9/10 インターネット
  • 511 件のレビュー 8.6/10 朝食
  • 358 件のレビュー 8.4/10 清潔さ
  • 146 件のレビュー 6.5/10 料理
  • 28 件のレビュー 2.4/10 バー&飲料

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