Pullman Luang Prabang 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 292 件のレビュー

Pullman Luang Prabang - Image 1
Pullman Luang Prabang - Image 2
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Pullman Luang Prabang - Image 4

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • Spoil your kids with fun activities and meal with MyKids

  • Enjoya a free flow & unique experience with MyGlass package

  • Largest hotel in Luang Prabang with 123 spacious guest rooms

  • State-of-the-art conference centre & meeting facilities

  • Family-friendly resort with 3 swimming pools and Kid's Club

当ホテルの客室

Take advantage of our Flight + Hotel offers

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ホテル所在地

Pullman Luang Prabang

Ban Pong Wanh
06000 LUANG PRABANG
Lao people's democratic republic

GPS:19.862533, 102.106073

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

L'ATELIER

Enjoy a wide variety of culinary delights in our all day dining restaurant. Combining ingredients from our organic garden and the local communities, we offer exceptional dishes from all continents inspired by our international executive chef.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  292 件のレビュー

トリップアドバイザーの評価  5.0/5  351 件のレビュー

2023エクセレンス認証

Very nice experience!

トリップアドバイザーの評価 5.0/5

KickyJane トリップアドバイザー認証口コミ

Very nice location a little bit far from city center, but among nature and rice fields. Big territory, a lot of activities, big suites with excellent window view. Big pools for swimming and relax. Large selection of food on breakfast. Free transfer to the city center. Everything was pretty good, my recommendations for that hotel!

Dear KickyJane, Thank you for your glowing review of Pullman Hotel Laos! We're thrilled that you enjoyed our spacious rooms, stunning views, and tranquil atmosphere. We are truly appreciate your recommendation. Creating a welcoming atmosphere and providing exceptional hospitality are top priorities for us, and we are thrilled that our efforts resonated with you. Your kind words serve as motivation for our team to continue delivering memorable experiences to all our guests. We look forward to welcoming you back in the near future for another enjoyable stay. Warm regards, Guest Experience Team Pullman Luang Prabang

快適な滞在

お客さまの声 5.0/5

匿名 カップル - 確認済みレビュー すべて

部屋とガーデンが素晴らしい。

Dear Guest, Thank you for your stay and sharing your experience with us. We are very much look forward to your return in a near future. この度はご宿泊いただき、ご経験を共有していただきありがとうございます。 近い将来、またお越しいただけることを心より楽しみにしております。 Best regards, Guest Experience Team Pullman Luang Prabang

フロントの対応悪い

お客さまの声 3.0/5

匿名 ファミリー - 確認済みレビュー すべて

フロントの一部の方の対応が悪かった。 チェックインの際に、いつ部屋に入れるのか教えてもらえず、ひたすら待たされた。 早く着いたので、入れなくてもよかったのだが、入れないとも言われず、1時間待たされた。 他は満足です。

Dear Mr. M., Thank you for your stay and the provided feedback. It's very disappointed to hear that the arrival experience had fallen short of what you expected. We did in fact face heavy check out that morning beyond usual levels. Since you arrived earlier than the regular check in hour, our team was able to reallocate a room and get the room ready as soon as we could. We fully agree that you should have been informed of waiting time. We sincerely want to apologize for the inconvenience and disappointment and hope for another opportunity to serve you again and provide you with a better experience. Warmly, Pullman Luang Prabang

Nice hotel and lovely staff

トリップアドバイザーの評価 5.0/5

Svabo70 トリップアドバイザー認証口コミ

Very lovely hotel experience!!! The staff is always very sweet and nice. I will return for sure soon. A bit out of city but easy to reach. Reasonable pricing but all of it is worth it!!!! It was recommended by a good friend…

Dear Svabo 70, It's great to hear that you appreciate the service level from our team and you have absolutely enjoyed the stay. Happy holidays and we all look forward to welcoming you back soon. Warmly, Pullman Luang Prabang

Stunning location and exemplary service

トリップアドバイザーの評価 5.0/5

warra69 トリップアドバイザー認証口コミ

Exemplary service deserving of its 5 star rating. The location is superb and is an easy 10-15 minute ride into the city on the hotel shuttle. It is worth the extra time to stay here out of the city as it provide peace, serenity and beauty. The rooms are beautifully appointed and the pools are delightful. Special mention must be made of the young Thai man at Reception and his equally efficient and helpful Chinese counterpart. Both were delightful people who ensured our stay was memorable and a highlight of our trip.

Dear Warra69, It's certainly our great pleasure to have you stay with us after Covid. We thank you for your loyalty and the compliments. We are truly delighted to hear that you comfortably settled in our cozy room and the team was able to make such an impact on your overall experience. Thank you for recognizing Jack and Velra, we will pass it on to them. Hopefully can welcome you back again. Warmly, Pullman Luang Prabang

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 120 件のレビュー 7.4/10 ロケーション
  • 206 件のレビュー 8/10 客室
  • 301 件のレビュー 8.2/10 サービス
  • 87 件のレビュー 8.2/10 快適さ
  • 75 件のレビュー 6.3/10 清潔さ
  • 74 件のレビュー 7.1/10 朝食

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