メルキュールサンティアゴセントロ

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,090 件のレビュー

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Avda Lib Bernardo Ohiginns N 632, Santiago Centro, 8330066 サンティアゴ, チリ

説明

ホテルのその他の情報

  • サンティアゴの中心部という素晴らしい立地

  • 幅広いエンターテイメントをご用意しております。

  • 12歳未満のお子様には追加料金をいただきません。

  • メルキュール サンティアゴ セントロは、便利なロケーションにあるため時間を節約できます

  • ペット同伴可のホテルです。22 lbs（約10kg）までのペットをご同伴いただけます。

当ホテルの客室

ホテル所在地

メルキュールサンティアゴセントロ

Avda Lib Bernardo Ohiginns N 632, Santiago Centro
8330066 サンティアゴ
チリ

GPS:-33.442807, -70.645634

電話番号
ファックス +56 2 2595 6600

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

AMARANTO

The best alternative to taste a variety of local flavors within a warm and exclusive atmosphere. In the heart of the city, allow us to take you on a tour of culture and heritage

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,090 件のレビュー

トリップアドバイザーの評価  4.0/5  1,431 件のレビュー

Decent for the price

トリップアドバイザーの評価 4.0/5

missayef Couples - トリップアドバイザー認証口コミ

Hotel, food and pool were decent for the price, neighborhood was a bit sketchy at night. The location was great during the day though. Overall was moderate pleased with the stay, would maybe look at staying somewhere a bit more upmarket in a safer location in future.

More of a 3.5 than a 4.0 really.

トリップアドバイザーの評価 4.0/5

grahamrsimms Friends getaway - トリップアドバイザー認証口コミ

I quite liked the hotel on the whole. Unlike some of the other reviews, I didn't think the area was so bad, yes it's a little grungy, especially after dark but it's a very central location and perfect for exploring Santiago. The rooms are decent, and a good size. The breakfast was generally fine apart from the scrambled eggs which are not pleasant and need to be improved. The outside space and pool are pretty nice but the music being played is always way too loud. This makes it impossible to sit and read or even listen to a podcast. In a city hotel, doesn't it make more sense for the outside space to be a quiet, tranquil place away from the heat and noise of the city? So, it's a fairly good hotel, but for me there's some improvements to be made.

I want my refund! We were doubled charged for our stay.

トリップアドバイザーの評価 1.0/5

nidianan トリップアドバイザー認証口コミ

Since we arrive the treatment was not the best. We were double charged for our stay, they promised to refund our money and they have not done so. I have written multiples email to Felix Barahona, Ray Carrera and Javiera Olivera and they haven’t replied.

Dear Nidianan; Thank you for bringing this to our attention. Allow me start by expressing my deep apologies for this huge inconvenience. I can understand how frustrating it might be not to have a proper and timming response. Instruction are being given to the pertaining individuals in order to clarify and or resolve this inconvenience as soon as possible. Once again, please accept my deepest apologies. faithfully, Juan Ramon Silva - Gerente Mercure Santiago

An Unexpectedly Great Hotel Experience

トリップアドバイザーの評価 4.0/5

freerangefreak ファミリー - トリップアドバイザー認証口コミ

I think for some from the US it could be a bit intimidating having to choose from a lot of local hotels not representing the chain brands where used to. Rest assured that this hotel is at least as good, if not better than in some ways, as any Hilton, Marriott, Windham, or Holiday Inn. Getting here from the airport was more expensive than it could have been. Had we contacted the hotel directly, we likely may have gotten the ride for 25k instead of the 40k our illegitimate "taxi charged us. The front desk was very helpful in arranging this for us when we checked out and headed to our next hotel. In general, hotel staff was very friendly and helpful with advice, almost always in fluent English, anytime we needed it. They provided local recommendations and even warnings about places to avoid when going out, especially at night. One staff member even called out to me as I walked out the door to let me know I'd forgotten my phone was in my back pocket. Further, he recommended places to go to get drinks in the area because those at the hotel were so expensive. Our room was perfectly positioned with a view of the National Library and the adjacent Santa Lucia Hill, both of which we easily reached from the hotel by walking. The room was clean and comfortable and included outlets that fit US style 110 volt plugs. There was a main light switch on the wall near the beds - I like this feature in hotels and it's becoming more common these days. Things were generally clean, although nothing like the beautiful photos that make the property appear brand new and spotless. For the price, this was ultimately a wonderful stay.

Dear freerangefreak; Thank you for choosing Mercure Santiago for your last stay. We know there are many options in town so that we appreciate your preference. I am glad the service and staff were up to your expectation. I am sharing your feedback with our team in order to stimulate the motivation. We will have the opportunity to see you again in the near future. Faithfully, Juan Ramon Silva - Gerente Mercure Santiago

Great base in Santiago

トリップアドバイザーの評価 4.0/5

N8334LGericp トリップアドバイザー認証口コミ

Rooms are clean, adequate, and comfortable. They forgot to give us towels, but that was quickly remedied. We were very grateful to be able to check in early after a red-eye flight. Pool is cute (if cold!), and pool bar is delightful. Location is great, in the center of things and right on top of a subway station.

Dear Eric; Thank you for kindly choosing Mercure Santiago on your last stay and for taking the time to respond our survey. We are glad that your stay was up to the expectations. We hope to see you again in the near future. Kindly, Juan Ramon Silva - SubGerente

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。