Novotel Goa Resort & Spa 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,054 件のレビュー

Novotel Goa Resort & Spa - Image 1
Novotel Goa Resort & Spa - Image 2
Novotel Goa Resort & Spa - Image 3
Novotel Goa Resort & Spa - Image 4
Pinto Waddo, Off Candolim Road, Candolim, Bardez, 403515 GOA, India

説明

ホテルのその他の情報

  • A 4 minute drive to Candolim Beach. Close to Baga, Calangute, & Sinquerim, Beach.

  • Supervised kids play area, motion gaming, signature play table, sports hub & family activities

  • Learn to prepare popular Goan dishes with our culinary gurus at the Goan cooking class.

  • 7800 sq. ft. pillarless ballroom, dedicated events team that offer unprecedented theme breaks.

  • Rejuvenate at New York's renowned Warren Tricomi Salon & Spa with Goa's only Turkish hammam

当ホテルの客室

ホテル所在地

Novotel Goa Resort & Spa

Pinto Waddo, Off Candolim Road, Candolim, Bardez
403515 GOA
India

GPS:15.520575, 73.769631

電話番号
ファックス +91 832 711 2425

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

FOOD EXCHANGE

The Food Exchange is a modern, all day dining restaurant with an alfresco kitchen overlooking the green paddy fields. A multi-cuisine menu cooked in unique styles in individual show kitchens allowing guests to have direct interactions with chefs.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,054 件のレビュー

トリップアドバイザーの評価  4.5/5  3,711 件のレビュー

Review of Novotel Spa and Resort, Candolim, Goa (Stay: April 3-6, 2024)

トリップアドバイザーの評価 2.0/5

Himal S ファミリー - トリップアドバイザー認証口コミ

Review of Novotel Spa and Resort, Candolim, Goa (Stay: April 3-6, 2024) Rating: ⭐⭐ (2/5) My recent stay at the Novotel Spa and Resort in Candolim, Goa, was far from the relaxing getaway I had anticipated. My family and I encountered a series of disappointments that marred our experience right from the beginning. Accommodation Mismanagement: Despite booking two rooms well in advance with a request for them to be close to each other, we were initially assigned rooms on different floors. This oversight required additional arrangements to rectify, causing an unnecessary inconvenience. Dining Disappointment: Our first meal at the resort's restaurant on April 3 was a frustrating experience. The staff, particularly Shailendra, lacked professionalism in their service. Recommendations for food were not only poorly made but resulted in an excessive wait time exceeding an hour. The situation escalated when Mr. Prasanjit, presumably the manager, approached us with a dismissive inquiry about whether we were "waiting for something," completely oblivious to the delay we were experiencing. Unprofessional Staff: The general attitude of the staff, both at the restaurant and the swimming pool area, was noticeably unprofessional. The conduct and communication skills of the personnel were disappointing. A particularly concerning observation was the apparent discrimination in treatment between Indian and foreign tourists, especially noticeable in how different types of towels were distributed at the pool. Request for Improvement: It is imperative for the management of Novotel to address these issues seriously. The quality of service should not only be a priority at the front desk but should be consistent throughout all areas of the hotel, under the supervision of trained and professional staff. Conclusion: Our stay at Novotel Spa and Resort in Candolim was undermined by a series of service failures and unprofessional conduct by the staff. While the physical amenities of the resort may meet expectations, the quality of service profoundly impacts the overall experience. I hope that the management will take these concerns seriously and implement necessary improvements to better serve their guests in the future.

Nightmare at Novotel

トリップアドバイザーの評価 1.0/5

Aditi P トリップアドバイザー認証口コミ

I visited Novotel resort n spa Candolim with my 6 month old baby in April 2024 and I had the worst experience on the last day of my stay.. since I had a flight to catch n overall travel time was 6 hour plus I decided to keep the expressed milk in the hotel deep freezer.. I called the guest service and they sent a very amateur boy to do the course… I specifically mentioned “ es bottle me milk hai esko sidha Rakho milk girna nahi chahea n handled him bottle of 200ml expressed milk n ice packs which was gonna be of use while travelling.. later after few hours when I was about to check out I called the guest service line again to give me back the bottle of milk n the ice pack.. another boy comes n hands me the ice pack n empty milk bottle n when I confronted him asking where’s the milk in the bottle he had no answer to it.. this was my horrible experience at Novotel.. 80% of the staff working there are amateur kids who don’t know how what’s are etiquette, hospitality.. later the manager tell me usko laga milk kharab ho Gaya hai esiliye usne phek Diya.. without tell me they threw all the 200 ml pumped milk.. all the new moms out there would know the pinch of 200ml pumped milk to be thrown away.. I would just say think all the new mom travelling with their infant please think 1000 times before going visiting here don’t know what horrible experience would u get here.. also the Accor group should think before adding these kind of Hotels in their group if they wish to maintain their standards..

Family vacation

トリップアドバイザーの評価 5.0/5

Resort18229274867 トリップアドバイザー認証口コミ

Overall stay and food is amazing at Novotel. And the best part is the staff is so humble and helpful I would like to thanks staff members Mr Vaibhav, Mr Shailendra, Simran, shubhadra,Mr Sanjib who served best to make our stay wonderful. Best resort I must say.

Family Hotel and lovely staff

トリップアドバイザーの評価 5.0/5

NorthStar18202866004 トリップアドバイザー認証口コミ

It’s my second time here yet again had a wonderful experience. Lovely property and the staff are their assets. Susan it was really nice to meet again yet again a wonderful experience.food was amazing lovely prestige’ suite rooms for family. Will visit again soon

The best guest assistant Mandavi

トリップアドバイザーの評価 5.0/5

Discover60699153824 トリップアドバイザー認証口コミ

The staff over there was very helpful specially Mandavi. They were sweet and friendly. They helped to provide us cab at a cheaper rate and also provided free cab to the hospital when we fell sick and had to run to the hospital. They provided food for the baby and helped us in everything.

との提携 TripAdvisor

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Goaのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。