シーベルオークランド 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 772 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • ALLSafe certified

  • 24-hour reception

  • Central Auckland location

  • On-site parking

  • Planet 21 Bronze in favour of positive hospitality

当ホテルの客室

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ホテル所在地

シーベルオークランド

85 - 89 Customs Street West
1010 オークランド
ニュージーランド

GPS:-36.843578, 174.763219

アクセスと交通機関

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敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 全館禁煙
  • ルームサービス

フィットネスセンター

非契約写真

お客様のご意見

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実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ  4.1/5  772 件のレビュー

トリップアドバイザーの評価  4.0/5  1,591 件のレビュー

Great location during the week and good eating places.

トリップアドバイザーの評価 3.0/5

Judeb1134 トリップアドバイザー認証口コミ

Great location to catch ferries and for eating places, but very noisy on a Friday and Saturday night. Needs a good clean as there was black mould around the sealant in the bathroom and around the shower trap. No luggage racks, only one chair to view the viaduct, and the European pillows were terrible. No pillow protectors. Please note, you have to pay for the internet. $10 per day which is a bit off, as the room was $500 a night. Staff were very helpful when we had a couple of issues.

Excellent room and great staff

トリップアドバイザーの評価 5.0/5

855JohnG Couples - トリップアドバイザー認証口コミ

Our room was booked by the tour operator who didn’t get us a harbour facing room - which I reckon would have been worth the extra! However, our room did have a kitchen a washing machine and tumble drier, and joy of joys after a month in a campervan a bath! The duty manager - Mr Lim - could not have been more kind and helpful. Top marks. The hotel location is excellent too - 2 minutes walk from harbour front. 5 minutes walk from a bungee at SkyTower if you like that sort of thing!

Terrible. Save your money and book elsewhere!

トリップアドバイザーの評価 2.0/5

Alicia J Couples - トリップアドバイザー認証口コミ

Terrible experience, terrible service, terrible property. I booked through Expedia so some of my feedback is relevant to their profile there. - The MOST important thing you'll read about this hotel... IT IS ABOVE MANY PUBS AND VENUES WITH LIVE MUSIC. We stayed on a Saturday night and no joke, I could tell you every song that band played while I was upstairs trying to sleep before my 7am flight. The band stopped at about 3am after playing Stacy's Mom... I could hear it all from my room. Insane. At 3am, the consumer has the option of complaining and packing up to shift rooms for an hour before they leave or just trying to push through. If they put you on the second floor on a weekend, goodluck! - Free WiFi on their Expedia profile inclusions. Once there, we were told its like $10 for average speed or $24 for high speed. We told the guy we only book this place because of its location + parking (I'll get to that in a second) and its WiFi. We are international tourists, I need the ability to call people via WiFi. The service rep spoke over me in a tone that made me think people complain about this regularly and said 'what room? I'll just cover it.' Before I'd finished my sentence. Great problem solving, but poor people skills. - Rooms are tired. SO tired. The TV is like 4 metres away from the bed or chairs so almost impossible to see. The room is long, which is weird, so no composition of furniture would make it look good. - PARKING - we had to park publicly in another car park, and there's no pull in bay to drop off suitcases. We then were told to go over to the big multi-level car park across the road because it'll cost $10 overnight. It didn't, it was $15... but I also booked this hotel on Expedia because they say they have covered parking available.... why was I then directed across the street? I'll never stay at this place again and will be sure everyone I know traveling to Auckland doesnt make the same mistake.

Both good and bad!

トリップアドバイザーの評価 4.0/5

Scenic670447 トリップアドバイザー認証口コミ

I have stayed here a number of times. This stay was a little disappointing as there were a number of things that created a negative experience. Firstly the door would not open and after attending the reception three times, a staff member came up and found the batteries to the electronic door lock were dead. Once being let in, we found the kitchen had not been cleaned and there was rubbish in the trash bin! Upon going to lock my passport into the safe, the safe would not lock. The pillows on the lounge were around the wrong way and the carpet in the main lounge area did not look like it had been vacuumed. Moving onto the positives, the staff were great and did their best to remedy these issues, all be it inconvenient. They did also bring a bottle of wine and hand wrote a personal note to sincerely apologies for the inconvenience. They did also offer another room, however I liked the location and view of the harbour from the room I had. Great location to Auckland CBD, restaurants, bars and also to the Ferry Wharf. Can be a little noisy at night, with surrounding nightclubs however all in all a good place to stay.

Not worth the money or the lack of sleep

トリップアドバイザーの評価 2.0/5

Marie S ファミリー - トリップアドバイザー認証口コミ

Large room, nice view and central but... very very noisy with music from bar. No chance of sleep. No member benefits - not even promised welcome drink or even a welcome note. Take an extra $50 from your card when you check in - why? No mini bar. Definitely not worth the money. So disappointed.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 50 件のレビュー 4/10 インターネット
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  • 180 件のレビュー 5.6/10 清潔さ
  • 151 件のレビュー 3.9/10 雰囲気
  • 135 件のレビュー 3.8/10 設備

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