Novotel Makassar Grand Shayla 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 62 件のレビュー

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Novotel Makassar Grand Shayla - Image 1
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Novotel Makassar Grand Shayla - Image 4
Jalan Charil Anwar N 28, South Sulawesi, 90115 MAKASSAR, Indonesia

説明

ホテルのその他の情報

  • Ballroom for corporate and family events

  • Panoramic views from the Sky Lounge

  • Casual international dining at Le Square

  • WIFI throughout the hotel

  • Kids Club

当ホテルの客室

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ホテル所在地

Novotel Makassar Grand Shayla

Jalan Charil Anwar N 28, South Sulawesi
90115 MAKASSAR
Indonesia

GPS:-5.139171, 119.41429

電話番号
ファックス +62 411 3624222

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

SQUARE

Square Kitchen provides the perfect balance of authentic traditional and international cuisine. Our bar is the place to unwind with its soothing, relaxing music.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  62 件のレビュー

トリップアドバイザーの評価  5.0/5  2,043 件のレビュー

Staycation with Friends

トリップアドバイザーの評価 5.0/5

Passenger41228632190 トリップアドバイザー認証口コミ

Staycation with friends at Novotel with a humble services from Ms.Delfi,... So in love with this Hotel and Staff Hospitality especially front office team... Will be back again with my besties when we are comeback to Makassar...,,,,.......

Dear Mr/Mrs. Passenger41228632190, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Guest Experience Executive

🔛🔝

トリップアドバイザーの評価 5.0/5

muh_zahranr ファミリー - トリップアドバイザー認証口コミ

Customer experience was great. Receptionist was nice, I got a complementary breakfast for two, the room was clean, and the food was amazing. There’s a lot variety of different kinds of food. One of the securities personnel helped me to find a car rental with drivers, so I could stroll around the city and try every must-go-to restaurant in Makassar.

Dear Mr. Muh_zahranr, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regards, Guest Experience Executive

first stay here was remarkable

トリップアドバイザーの評価 4.0/5

Voyage50940868308 トリップアドバイザー認証口コミ

overall for my 2-night-stay, the mattress and pillow was useful for the short sleeps during my stay here, but the water pressure could be improved, and the veggies variety for breakfast too, can add more options. thank you for the warm welcome.

Dear Mr/Mrs. Voyage50940868308, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regard, Guest Experience Executive

Novotel Grand Shayla Makassar need to improve their service quality

トリップアドバイザーの評価 2.0/5

Ersyad N トリップアドバイザー認証口コミ

Stay for 2 nights here in room #407, and this is what I found and fell : 1. Carpet in room has breakage part of glass which found by my daughter at the corner of the room and the window almost harms my daughter 2. I've order rice at 10 pm through ROOM SERVICE but not arrived until 30 minute, have done confirmed then i found that the rice hasn't been prepared yet 3. Since us arrive in room we only found 1 glass, 1 tumbler and 1 tea spoon 1 tooth brush which we think it's under standard because normally all supplies set up in 2 pcs / pair each item, have done confirmed to HK and already fulfiled our request with 1 additional bath towel, 1 tooth brush and shower cap but tumbler, drinking glass and tea spoon are still 1 pcs each item

Dear Mr Ersyadn2017, First of all, thank you for taking time to send your kind feedback about Novotel Makassar Grand Shayla. We're deeply regret for your unpleasant experience during your stay, therefore please accept our sincere apologize. Kindly be assured that we are looking seriously into the matter to ensure that it won’t happen again in the future as it does not reflect the standard of our service at Novotel Makassar. Thank you for bringing up your concerns to us, and once again we apologize for the inconvenience. Sincerely Yours, Front Office Manager

Business

トリップアドバイザーの評価 5.0/5

428achmada トリップアドバイザー認証口コミ

we have a meeting schedule with health of ministry, i got a 15th meeting room with best view and lunch location! The room its very clean with high standar including the facilities. The hotel have a many option for the breakfast, Local food and westrn food! You can come for business or holiday, 10 minutes walk to Losari Beach.

Dear Mr. 428achmada, We very much appreciate your comments regarding your stay at the Novotel Makassar Grand Shayla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest Regards, Guest Experience Executive

との提携 TripAdvisor

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  • 90 件のレビュー 8.6/10 朝食

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周辺の他の施設

Makassarのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。