Mercure Valenciennes Centre Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 735 件のレビュー

Mercure Valenciennes Centre Hotel - Image 1
Mercure Valenciennes Centre Hotel - Image 2
Mercure Valenciennes Centre Hotel - Image 3
Mercure Valenciennes Centre Hotel - Image 4

説明

ホテルのその他の情報

  • The newly renovated lobby is an ideal place to relax or work

  • Two large rooms available for meetings, cocktail parties and other events.

  • The Bar Lounge Le Flore is the perfect place to chat!

  • Come support your sports teams with broadcasted events on our big screen

  • In the heart of Valenciennes, close to shops and transport

当ホテルの客室

ホテル所在地

Mercure Valenciennes Centre Hotel

5 Rue du Saint Cordon
59300 VALENCIENNES
France

GPS:50.356533, 3.525477

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

LE FLORE

Relax in a welcoming environment and sample the selection of Grands Vins Mercure fine wines. Make the most of this excellent location for your business meetings or share significant moments at major sporting and other events.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  735 件のレビュー

トリップアドバイザーの評価  4.5/5  427 件のレビュー

2023エクセレンス認証

お客さまの声 3.5/5

K.s ファミリー - 確認済みレビュー すべて

朝食は良かったが、シャンプーが空のままでホテルマンに部屋まで持ってきていただいた点が不満

島田さん、 メルキュール ドゥ ヴァランシエンヌのチーム全員が、貴重なお時間を割いてご意見を共有していただき、感謝の意を表します。 あなたのコメントは、私たちが対応し、不完全な点を修正できるため、貴重です。 シャワージェルに関するお客様のご意見はフロアサービスに転送され、このようなことが二度と起こらないようご安心ください。 次回のご来店も心よりお待ち申し上げております、 心から

Great place to stay!

トリップアドバイザーの評価 5.0/5

Curiosity35095080185 トリップアドバイザー認証口コミ

I was in France for a training course and this hotel was recommended by the trainer as a good place to stay and she was not wrong. It's very well situated with lots of restaurants and shops within short walking distance. The room itself was larger than I expected for a European hotel and was very clean and well kept with a comfortable bed and good amenities. I didn't have to interact that much with the staff but check in/check out was smooth. I checked out early in the morning and the person on the front desk offered me a coffee to go which I greatly appreciated. Breakfast buffet had everything I needed to start my day and the tables were cleared very quickly. Overall it was a great stay. On a related note, I didn't get to see much of Valenciennes as I was in class all day and the time of year meant short days but what I saw was stunning. It's a beautiful place that has a more authentic feel to it than the larger cities in France and I'm already planning a trip for my wife and I to really get a chance to explore the whole place.

Dear Customer, Thank you for taking the time to post this beautiful comment. I am delighted to read that you had a pleasant stay at our hotel. I certainly shared your impressions with all of our teams. Your message has been welcomed with great pride and is a real encouragement to us. We look forward to welcoming you in our hotel during our next visit to our Region. Sincerely, The Mercure team

A Good Stay with peculiar service!

トリップアドバイザーの評価 3.0/5

JoannaDtraveller Friends getaway - トリップアドバイザー認証口コミ

It’s my 1st time visiting France recently in Sept 2022 and had a few surprises from this hotel that I have never encountered in my years of traveling the world. Not sure if it’s a culture or service that I have yet to understand. Some pros: - Room was a good size w/ clean sheets, towels & good water pressure - arrived early at 8am & was check-in promptly. even had the chance to enjoy the breakfast - breakfast was a decent spread; I especially & thoroughly enjoyed the freshly squeezed orange juice from the machine. A good vitamin booster during the endemic :0 - helpful service staff who spoke good English to organize our taxi back to Belgium. The cons (based on what I am used to when I visit America or Asia) - the service staff ie front office, serving members of the breakfast lounge look comfortable enjoying breakfast with the hotel guests. Something I am not used to. They also looked comfortable talking and laughing loudly where there were clearly hotel guests trying to have a decent quiet breakfast. I was there for 4D/ 3N and always had the displeasure of having breakfast with the staff members. - I was told this is the best hotel within the city but I have seen better design & service from mercure before (ie Bangkok, Indonesia, etc.) Overall, a good stay but peculiar in their service.

Thanks a lot for your comments regarding your stay at the Hotel Mercure in Valenciennes. I'm sorry that our little staff meetings bothered you and we try to do this team meeting later in the morning. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Karine & her team.

Fantastic 2nd stay at the Mercure

トリップアドバイザーの評価 5.0/5

justinepZ1825PE ビジネス - トリップアドバイザー認証口コミ

Our team had to stay for a business trip at the Mercure for one night. it was our second time there and once again we were welcomed wonderfully, the staff is so friendly and willing to help - concrete example is from the hotel manager who saved us on our next morning as we were about to miss our train due to a late taxi and who did not hesitate to run to his personal car and bring us to the train station like a real super hero :) we were so grateful.. Rooms are perfect, spacious and super comfy with very large beds. I personally love the Nuxe honey shower gel & shampoo that really makes the shower moment at the end of a long day really sweet. And of course, probably the best part, the breakfast buffet that is excellent - so much CHOICE ! And everything tastes perfect especially before a really long day (eggs, bacon, cereals, fresh bread, pain au chocolat,...). Would love to come back if I get the opportunity to! Thank you to the team for making our business trips really sweet and cozy.

Thanks a lot for this very positive comments about Mercure Valenciennes! All my staff & me are very happy to hear that you always love this hotel and you will come again if you have the opportunity!!! Especially Jean-Marie who drove you to the station. Thanks again, and hope see you soon... Karine & her staff.

Excellent for long term business trip

トリップアドバイザーの評価 5.0/5

T4884LMpawe_p ビジネス - トリップアドバイザー認証口コミ

I have spent here more than a month. Rooms are clean and have modern but still warm, home-like interiors. Beds are big and comfortable even for my injured back. Services are more than good, meals tasty. The hotel is located in the city center, next to shopping mall, and there is great bakery nerby. There is no parking lot directly at the hotel, but 3 minute walk away, next to a museum is always a plenty of places to park a car. But the biggest plus is management. Hotel's manager will always help you with any problem, doesn't matter if it's lost luggage, aching tooth ore just simple need to talk with someone. One of the best hotels I have ever been to.

との提携 TripAdvisor

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