メルキュールパリガールデュノールラファイエット

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,030 件のレビュー

メルキュールパリガールデュノールラファイエット - Image 1
メルキュールパリガールデュノールラファイエット - Image 2
メルキュールパリガールデュノールラファイエット - Image 3
メルキュールパリガールデュノールラファイエット - Image 4

説明

ホテルのその他の情報

  • 北駅、東駅から200 m、RERからロワシーCDG 空港へ直通

  • 7階の客室はバルコニー付きでパリの素晴らしい景色を眺望(お申し出いただいた場合)

  • 朝食ビュッフェは、お部屋または朝食会場で好きな時にお召し上がりいただけます

  • ルームサービスの朝食と 24 時間年中無休の食事

  • イベント開催に対応したモダンなミーティングルーム

当ホテルの客室

ホテル所在地

メルキュールパリガールデュノールラファイエット

175 rue la Fayette
75010 パリ
フランス

GPS:48.8799, 2.35939

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LE BAR

非契約写真

当ホテルでは、年中無休で提携デリを通じてジャー入りのケータリングサービスをご提供しております。お部屋でご利用いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,030 件のレビュー

トリップアドバイザーの評価  3.5/5  700 件のレビュー

Lovely room, dodgy bathroom, rude and unprofessional staff

トリップアドバイザーの評価 2.0/5

JacquiiJohn Friends getaway - トリップアドバイザー認証口コミ

We booked an overnight stay here to celebrate my husband’s birthday, before traveling to EuroDisney in the morning. We have stayed at Mercure hotels many times and they would always be my first thought. As a treat we booked a superior room with balcony and anticipated champagne on the balcony to celebrate. On arriving at the hotel after midday, we were told that our room, which should have been ready at midday was not ready. We received no explanation or apology and were rudely dismissed when the member of staff just started serving the customers behind us. Luckily we had friends staying in the hotel who were able to look after our luggage while we enjoyed the sites of Paris. When we returned to the hotel a different staff member checked us in and we went to our room. The room was nice and clean and there was a separate room with a sofa bed and TV which was nice and relaxing. To our surprise the balcony was boarded off with Perspex so we could not get onto it to experience the promised balcony. A little surprising is the bathroom situation - it’s right next to the bed separated only by a glass etched door - so be sure you’re completely comfortable with your traveling companion. In all honesty the attitude and lack of any apology from the staff member on our initial attempt to check in ruined the whole stay for me. I understand that sometimes rooms are not ready and things go wrong but there was no attempt to take ownership of the issue, apologise or even offer to hold our luggage so we could get on with our day. Not having the promised balcony was the cherry on the cake of disappointment. During our stay, a couple who were confused about their room number and reported to reception that their key was not working. They were then given a duplicate key to someone else’s room. I will not be staying at this hotel again. I will not be recommending it to anyone and I will be sending in an official complaint.

パリ東駅のメルキュール

お客さまの声 3.0/5

Eba ビジネス - 確認済みレビュー すべて

好立地の場所ですが部屋の広さや設備はibis程度でした

親愛なる江原さん, メルキュールホテルでの滞在後、時間をかけて私たちに手紙を書いてくれてありがとう。私たちのサービスとサービスがあなたの期待に応えていることを嬉しく思います。お部屋の広さには申し訳ありません! 私たちはあなたのコメントに感謝し、私たちと共有していただきありがとうございます。あなたの信頼を取り戻すためにすぐにあなたを歓迎する喜びを持っていることを望みます。よろしく、 ローラ -レセプション

Walking distance to station & nice and clean hotel

トリップアドバイザーの評価 3.0/5

Markaz トリップアドバイザー認証口コミ

This hotel is within walking distance to Gare du Nord station which is a massive plus. There is a 24 hour reception so you don't have to worry about train delays! It's a nice hotel and very clean. Room size is great for 1 or 2 nights. Nice comfy bed with lovely bedding. Only issue for us was the glass push-to bathroom door which you could see through and it also had gaps in and around the door. If you have no issues going to the loo within sight and sound of your other half you will be fine. I, am not!! 😬Made it a bit of a nightmare for me but everything else was great.

Dear Mrs. Markaz, We are delighted to hear that your stay went well. We thank you for your comment and we will make the necessary changes to improve our quality of service. We wish you an excellent week and hope to see you again very soon. Sincerely The front desk

Rude staff, rocks for beds and toilet fun

トリップアドバイザーの評価 2.0/5

Cruiser00416394574 Couples - トリップアドバイザー認証口コミ

We had problems the second we arrived. The front door wasn’t opening so we rang the bell. We arrived at 10:30pm so it was already dark and the area isn’t the best. The man on reception was just sitting there ignoring us. In the end some nice American guests had to let us in. We went to check in and he was extremely blunt with us. If you wanted a definition of someone who hates their job, he would be it. After we checked in our key card wasn’t working so we went back downstairs, no apologies just snatched the card off us and added the room again. The rooms are nice but my goodness the beds are like rocks, I think I would have been better off sleeping on the floor. The pillows are also very uncomfortable. The next day my hips and head were hurting. Luckily we were only staying one night before moving on. I wouldn’t recommend this hotel. Funny enough we found this hotel on “Luxury Hotel Guides” it’s very far from luxury. But on a positive note, if you like going to the toilet next to your partners/friends head, this is the hotel for you. You also only have a glass panel between the toilet and their head. Always good fun.

パリ北駅に近くて便利。

お客さまの声 5.0/5

Tanukichi ビジネス - 確認済みレビュー すべて

スタッフはフレンドリーで親切。コンパクトなホテルだが、設備、朝食の内容が充実しており、同じ価格帯の周辺ホテルのに比べて良い。

Yasunori M. 様 この度は、Hôtel Mercure Paris Gare du Nord La Fayette でのご宿泊に関します、貴重なご意見・私たちのホテル、サービス、スタッフについての素敵なコメントをありがとう! 今後もサービスの向上に努めてまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 よろしく、 ソフィー、レセプション

との提携 TripAdvisor

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  • 227 件のレビュー 8.5/10 朝食
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  • 89 件のレビュー 5.2/10 お値打ち度

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