Sofitel Kunming

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 778 件のレビュー

Sofitel Kunming - Image 1
Sofitel Kunming - Image 2
Sofitel Kunming - Image 3
Sofitel Kunming - Image 4

説明

ホテルのその他の情報

  • Stay at the tallest hotel in Kunming

  • Pamper yourself in our luxurious spa

  • Dine with views across Kunming

  • The tallest buffet restaurant in Kunming

  • Only one hotel has the helipad

当ホテルの客室

ホテル所在地

Sofitel Kunming

777 South Huan Cheng Road, Xishan District
650034 KUNMING
China

GPS:25.0223790816, 102.7014398258

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  778 件のレビュー

トリップアドバイザーの評価  5.0/5  4,064 件のレビュー

Nice hotel and Good service

トリップアドバイザーの評価 5.0/5

Rzing_Thada Solo travel - トリップアドバイザー認証口コミ

I have been here on November 2023 so the hotel is great with the nice room with completed amenities. I love the size of room it is good and enough space to relax also the bed is crazy I can deep sleep for whole night. Staffs are very helpful and tried to response me in English even they are not fluent much but they tried to understand what I need to know. Breakfast was variety of dishes and coming with good tastes especially the panoramic view from the restaurant at the roof top. I will be back to stay if I back to Kunming 🙂

Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Perfect place for a luxury holiday

トリップアドバイザーの評価 5.0/5

Fabionodariphoto Couples - トリップアドバイザー認証口コミ

One of the best hotel in Kunming. Stuff is very friendly and ready to help. They can speak English, which is pretty rare in this part of China. The room was very clean and the mattress soft, which is another thing that shouldn't be taken for granted in China. Breakfast is absolutely great. Lots of options including a "cheese room".

Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Very good hotel but need to improve the membership service

トリップアドバイザーの評価 4.0/5

kiyouwong Couples - トリップアドバイザー認証口コミ

Very good hardware. The food and breakfast in the executive lounge are very high standard. As a platinum member of Accor, although I received an email from the staff of the executive lounge asking about check-in preferences, I did not receive a response after I reply, and there was no preparation in the room during check-in , and no welcome gifts of members benefit. Check in at the front desk, until you get the room card, the front desk did not give a welcome drink card, and did not mention the benefits of the executive lounge, breakfast, etc. Member services must be improved!

Dear Kiyouwong, Bonjour! Warm greetings from Sofitel Kunming. Thank you very much for taking your time to share your constructive reviews on TripAdvisor! I am very sorry to hear that your experience did not meet your expectations especially in membership service at this time, I sincerely apologize for this. Dear Kiyouwong, I can fully understand your disappointed. Hotel membership service is the most important for member guest stay. From your helpful feedback, we will know how we can better improve ourselves and prevent future occurrence. As a Guest Experience Manager, again deeply apologize for this very inconvenient issue and I'm fully confident in my team right now. I will be great also to get your next stay details. Please feel free to send it to h8529-gm3@sofitel.com. Thank you again for sharing your comment and we’re really looking forward to welcoming you again and make your next stay Magnifique. Kind Regards, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

One of best in the world

トリップアドバイザーの評価 5.0/5

Dinesh L トリップアドバイザー認証口コミ

We had wonderful experience at the hotel which was set in a scenic view of beautiful Kunming City. We came to this hotel as part of our business trip to China. staff made sure our stay was memorable. The staff was very friendly and courteous and goes the extra mile to make sure that the guests are happy and well taken care of. Food was delicious and had excellent variety for each and every meal. Would like to mention Special Thanks to Andy Yu & Front Office Staff. we definitely will visit this beautiful hotel again on our next business trip to China.

Dear valued guest, Bonjour! Greetings from Kunming. We sincerely appreciate your wonderful comments following your recent stay with us at the Sofitel Kunming. We receive so many positive reviews, especially pertaining to the high service levels demonstrated by our dedicated Ambassadors. I will personally ensure that your message is shared with Mr. Andy and team in Front Office. We look forward to welcoming you back soon! Best Regards & Merci! Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Memorable French Culinary

トリップアドバイザーの評価 5.0/5

Franklin H トリップアドバイザー認証口コミ

I had a great time at Sofitel Kunming's special event, French Gastronomy Week, during my recent stay. The staff provided exceptional service and made me feel welcome from the moment I arrived. The incredible French cuisine available during this promotion truly wowed me. Each dish was expertly crafted and displayed exceptional attention to detail. The dining room was elegant, the view was spectacular with a view of the beautiful lake, and the service was flawless. The accommodations were not only spacious and beautifully decorated, but they also had all of the modern amenities one could want. The toothbrushes, toothpaste, shaving kit, and so on were all recyclable, which demonstrates the hotel's commitment to environmental stewardship. My experience at Sofitel Kunming surpassed all expectations, and I recommend it to anyone seeking a remarkable French journey complemented by extraordinary hospitality.

Dear valued guest, Bonjour! We always find it nice to read that our guests went home with great memories and we are very grateful for the time and effort you spent to share your personal experience at our Sofitel Kunming hotel with us and Tripadvisor readers. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,833 件のレビュー 9.5/10 ロケーション
  • 5,060 件のレビュー 9/10 客室
  • 8,151 件のレビュー 9.5/10 サービス
  • 43 件のレビュー 5.5/10 インターネット
  • 2,754 件のレビュー 8.9/10 雰囲気
  • 2,410 件のレビュー 8.7/10 設備
  • 1,809 件のレビュー 9.6/10 朝食
  • 1,569 件のレビュー 9.6/10 清潔さ

Powered by Trustyou

周辺の他の施設

Kunmingのすべてのホテル