アダジオアクセストゥールーズサンシプリアン 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 764 件のレビュー

アダジオアクセストゥールーズサンシプリアン - Image 1
アダジオアクセストゥールーズサンシプリアン - Image 2
アダジオアクセストゥールーズサンシプリアン - Image 3
アダジオアクセストゥールーズサンシプリアン - Image 4

説明

ホテルのその他の情報

  • 活気ある商業地区

  • アパートホテルのそばにバス乗り場と地下鉄駅

  • Private indoor parking upon availabilities

  • Pets welcome

当ホテルの客室

ワンルーム

ワンルーム(2 名様用)

  • 2人
  • 18 / 193 sq ft
  • 寝具 1 x ダブルベッド

ホテル所在地

アダジオアクセストゥールーズサンシプリアン

37 Ter Avenue, Etienne Billieres
31300 トゥールーズ
フランス

GPS:43.597122, 1.426929

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  764 件のレビュー

トリップアドバイザーの評価  3.5/5  360 件のレビュー

Unhelpful, disrespectful and unfriendly staff. Stains throughout room never cleaned.

トリップアドバイザーの評価 1.0/5

ColombiaCreated トリップアドバイザー認証口コミ

Extremely inattentive staff that treat guests like nuisances. Upon arrival to my room there was a very prominent stain in the carpet, on the front of the fridge, and on the wall. The wall stain in particular would have taken literally 30 seconds if they had any attention or pride in their service... I spoke with the black woman with a managerial air at reception who while saying she couldn't do anything about the carpet initially was quite respectful and promised to have someone come and clean the wall. No one ever came to clean the wall. One of the men working the night shift was extremely unhelpful, as was the receptionist woman with the short hair. They don't seem to know the city or even the neighbourhood. They barely look up at you even when you try talking with them and most seem bothered if you take even 30 seconds of their time and were very rude. The young woman receptionist was some respectful and certainly friendlier than the others but even most of her advice and recommendations too were very basic, just surface-level. Cleaners walked in to the room without knocking and would be yelling loudly at each other outside guests' doors. At one point the same man receptionist while I was once patiently waiting for him started speaking aloud - I politely asked him "pardon" to which he just gruffly, dismissively said "I wasn't talking to you" and went back to his computer. The head cleaner(?) too I tried to mention that I'd been waiting a week for someone to come and clean the wall and she just started talking in an extremely patronizing manner, as if I don't understand French and without listening to anything I said. Despite their signs of "s'entraider, respecter" etc upon arrival they don't do this at all, let alone cultivate an example of an atmosphere where guests will do it for each other. It's all rather weird when there are plenty of strangers you can meet right outside the door who are not employed in hospitality but who nonetheless actually bother to be friendly and welcoming... I would much prefer staff who are patient, respectful and helpful in French than rude in English (or rude in both!). As other guests also wrote the pillows were quite small and few.

Poor experience

トリップアドバイザーの評価 1.0/5

belgaicas Couples - トリップアドバイザー認証口コミ

The only positive I can find with this place is the staff. Very friendly and helpful. The location of the hotel is not the best - a run down area about 20-30 mins walk from the old town. The towels had holes in them. The sheets were clean but the pillows were lumpy (and only one provided per person) and the mattress was thin. The bed was a double bed but the bed head and side tables built for a queen size. Carpet thin and sticky. Wall trims falling off. No floor safe, broken sink plug. Window could open but no way to keep it open so no fresh air possible. Air conditioning did work which was a blessing. The stench in the room from the drains was overpowering- alleviated to some extent by a jug of boiling water and a squirt of dishwashing liquid in each drain. The breakfast was basically continental but the coffee undrinkable. There was a small fridge in the room with some basic equipment but no tea or coffee or milk provided. One washing machine, dryer and iron for the entire hotel (located in the basement). One lift with queues at check out and check in. Overall a very tired hotel in a poor location.

Cheap hotel at excellent location

トリップアドバイザーの評価 4.0/5

Martin P Couples - トリップアドバイザー認証口コミ

It's an excellent hotel if you are looking for a budget trip to Toulouse. The location is perfect - if you are walking 5 minutes straight you will reach the famous Toulouse bridge - Pont Neuf. The hotel is also between two underground stations and easily reachable by tram(T2) from the airport. The receptionists were very friendly and helpful, they also speak English well. The lobby was really cosy and stylish. The rooms were ok. The bed was comfortable. The only disadvantage is that they clean the rooms once per week, but that's fine for short stays. Toulouse is a nice city - and that's a good option to stay in Toulouse!

The bathroom had strong cigarette smell!

トリップアドバイザーの評価 2.0/5

Sydney2000000 Couples - トリップアドバイザー認証口コミ

During weekends reception area is unattended between 12noon-2pm so make sure you check in either before or after this time. Pros - secure underground parking, a kitchenette, proximity to Metro station and next to a market and supermarket. Cons - the hallway, bathroom & bedroom had strong cigarette smell. We had to keep the bathroom door shut to minimise the smell getting in the bedroom. We opened the window to let fresh air in but the noise from the street was very loud. Surprisingly we did not hear any outside noise once the window was shut. We stayed in one of the old rooms. The bedroom & bathroom very old. Carpet was rather tired looking. The room rate was reasonable but you got what you paid for. Staff were fine.

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Toulouse Saint-Cyprien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno PACHECO Directeur - General Manager Adagio Access Toulouse Saint Cyprien

You get what you pay for

トリップアドバイザーの評価 1.0/5

d777d7 ビジネス - トリップアドバイザー認証口コミ

I saw the decent reviews and gave it a shot but the rooms are extremely small and definitely not very clean windows not shut all the way so I heard was car noise all night there were stains all over the bathroom and lots of unfinished trimmings. Feels more like a love hotel then a place for travel. They wouldn’t let me cancel so I had to stay one night and then I went to another hotel the rest of my week. Stay away.

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Toulouse Saint-Cyprien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno PACHECO Directeur - General Manager Adagio Access Toulouse Saint Cyprien

との提携 TripAdvisor

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