Mercure Maidstone Great Danes Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 702 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • An ALLSAFE Clifton Environmental certified hotel

  • 30 minutes by car to Bluewater shopping centre

  • In-house bar & restaurant serving British classics

  • 26 acres of private landscaped gardens

  • Feel Good Health Club with gym, sauna and pool

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ホテル所在地

Mercure Maidstone Great Danes Hotel

Hollingbourne, Nr Maidstone
ME17 1RE MAIDSTONE
United Kingdom

GPS:51.258732, 0.616822

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

The Bar & Brasserie

Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  702 件のレビュー

トリップアドバイザーの評価  3.5/5  1,812 件のレビュー

Outstanding customer service

トリップアドバイザーの評価 5.0/5

Gordon M トリップアドバイザー認証口コミ

Victoria and Steve went above my expectations of customer service. As they sorted out our entertainment. This improved our stay immensely and made our evening much more enjoyable. Thanks to them both from a very satisfied customer. We would recommend the hotel to others due their support.

Dear G2333xOgordonm, Thank you for taking your time to leave Mercure Maidstone Great Danes a FANTASTIC review, I am glad Victoria and Steve looked after you during your stay and made it all the more enjoyable. Yours Sincerely Nina Djemal Guest Service Manager

Outstanding staff

トリップアドバイザーの評価 5.0/5

Chau98 トリップアドバイザー認証口コミ

We stayed at this hotel in mid-March 2024 as an overnight stop between Burgundy and Yorkshire. There isn't anything special about the hotel itself - pretty standard for a Mercure - the room was good, dinner and breakfast fine. However what was outstanding, and what made me write the first review I've done for ages, were the staff - I can't remember a hotel where every person we dealt with was so pleasant and helpful, both in the restaurant and in reception. It was good value too - our bill for a prestige room, breakfast, dinner and a glass of wine each was about £175.

Dear Chau98, Thank you for taking your time to leave Mercure Maidstone Great Danes a FANTASTIC review, I am so glad that our staff were pleasant and helpful at our reception and bar! and that it was a good value, we do hope to welcome you back again in the near future. Yours Sincerely Nina Djemal Guest Service Manager

Clean, comfy and professional

トリップアドバイザーの評価 5.0/5

joanne l トリップアドバイザー認証口コミ

Lovely and clean and great food and the service from Elyse,Gabby,Max and Lois was exceptional, will be staying again very soon, thank you for a care free stay. They was very professional with both me and my children and very accommodating.!

Thank you for staying with us recently Joanne, it was lovely to host you here at Mercure Maidstone Great Danes. Thank you also for your feedback and kind words especially towards our team members, you are very kind. We are delighted your stay was wonderful and we look forward very much to welcoming you back sometime in the future. kind regards, Steve W Guest Services Supervisor

Good Customer Service

トリップアドバイザーの評価 5.0/5

Rob G トリップアドバイザー認証口コミ

I have been visiting this hotel now for a number of weeks for business purposes. The hotel is very clean with lots of facilities including a swimming pool and Gym. The staff are very good in particular a young lady by the name of Poppy. Poppy is very pleasant and always deals with customers in a pleasant manner and always has a smile on her face.

Dear Rob, Thank you for taking your time to leave Mercure Maidstone Great Danes a FANTASTIC review, I am delighted you enjoyed your stay here with us! I am glad you found our hotel clean with lots of good facilities! Thank you very much for your kind comments about Poppy she will be delighted to see! Yours Sincerely Nina Djemal Guest Service Manager

Lovely hotel

トリップアドバイザーの評価 5.0/5

Dave R トリップアドバイザー認証口コミ

The hotel is clean and tidy as u would expect with lots of good facilities the staff are really helpful and polite (poppy) will be my home away from home for next few weeks. The beds are really comfortable Wi-Fi is free and works well couldn’t ask for more.

Dear Dave, Thank you for taking your time to leave Mercure Maidstone a Fantastic review, I am glad that you enjoyed your stay here with us! Beds here are really comfy :-) Thank you for your kind comments about Poppy she will be delighted to read! Yours Sincerely Nina Djemal Guest Service Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 393 件のレビュー 9.2/10 ロケーション
  • 1,264 件のレビュー 5.7/10 客室
  • 1,256 件のレビュー 8.7/10 サービス
  • 31 件のレビュー 3.7/10 インターネット
  • 636 件のレビュー 5.4/10 快適さ
  • 544 件のレビュー 8.5/10 朝食
  • 439 件のレビュー 6.7/10 清潔さ
  • 434 件のレビュー 5.8/10 設備

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