Mercure Bradford Bankfield Hotel 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,018 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

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ホテル所在地

Mercure Bradford Bankfield Hotel

Bradford Road, West Yorkshire
BD16 1TU BINGLEY
United Kingdom

GPS:53.834417, -1.815748

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

THE BRASSERIE

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,018 件のレビュー

トリップアドバイザーの評価  3.5/5  1,158 件のレビュー

A cold and unpleasant stay.

トリップアドバイザーの評価 1.0/5

Richard S トリップアドバイザー認証口コミ

The windows aren’t double glazed in the rooms that are added on to the original building. It was absolutely freezing when entering the room on arrival on a cold March winters day as the heating wasn’t on. The existing heating is switched off so all that is available is a 2 ft tall portable plugin oil heater where the bed is situated. No heating in the bathroom either! A really poor set up to be honest in this day and age. It smells of damp throughout certain parts of the hotel but mostly in the room that I’m staying in. The hotel is also in desperate need of modernisation. 90’s decor!! The food was nice albeit well over priced as are the drinks. Staff are friendly. Overall this is just shocking for the 21st century. I would definitely not stay here again. Please look elsewhere before booking !

Dear RichardsC9239WU, Thank you for taking the time to leave us feedback. We are sorry to hear that your experience with us was not up to your expectations in certain areas. At Mercure Bradford Bankfield Hotel, we pride ourselves on providing a high level of service and strive to make sure our guests have a wonderful stay. We recognize the importance of our guests satisfaction and take all feedback seriously, We hope that you will give us another opportunity in the future to show you our commitment to exemplary hospitality service. Sincerely,

Disgusting

トリップアドバイザーの評価 1.0/5

Rudi M トリップアドバイザー認証口コミ

The place is so bad I sat up all night in my coat absolutely disgusting conditions it is absolutely freezing no heating and it smell is enough to make you sick never would I stay here again bug infestation in the bathroom overall awful experience

Dear 985rudim, Thank you for taking the time to leave us feedback. We are sorry to hear that your experience with us was not up to your expectations in certain areas. At Mercure Bradford Bankfield Hotel, we pride ourselves on providing a high level of service and strive to make sure our guests have a wonderful stay. We recognize the importance of our guests satisfaction and take all feedback seriously, We hope that you will give us another opportunity in the future to show you our commitment to exemplary hospitality service. Sincerely,

Appalling

トリップアドバイザーの評価 1.0/5

Sara H トリップアドバイザー認証口コミ

I had to change my date due to work and informed them months in advance, They declined my request and took my money anyway. I informed their customer service and they cancelled my booking as a now show so there would be no record of them declining my request. Their behaviour after the booking was even more appealing than before. Do not stay here absolutely zero policy for customer satsfaccion or retention.

Dear 746sarah, Thank you for taking the time to leave us feedback. We are sorry to hear that your experience with us was not up to your expectations in certain areas. At Mercure Bradford Bankfield Hotel, we pride ourselves on providing a high level of service and strive to make sure our guests have a wonderful stay. We recognize the importance of our guests satisfaction and take all feedback seriously, We hope that you will give us another opportunity in the future to show you our commitment to exemplary hospitality service. Sincerely, Mercure Bradford Bankfield Hotel Management

Fusty wusty

トリップアドバイザーの評価 1.0/5

LauraHerd トリップアドバイザー認証口コミ

Avoid...avoid ... avoid.... booked for a function... function room fusty, had to open fire doors to let dry air in... Not much of a staff presence or welcome, food was OK, average, sandwiches etc but the big negative was the damp/fusty atmosphere... uncomfortable and unpleasant to be breathing in same.

Dear LauraHerd, Thank you for taking the time to leave us feedback. We are sorry to hear that your experience with us was not up to your expectations in certain areas. At Mercure Bradford Bankfield Hotel, we pride ourselves on providing a high level of service and strive to make sure our guests have a wonderful stay. We recognize the importance of our guests satisfaction and take all feedback seriously, We hope that you will give us another opportunity in the future to show you our commitment to exemplary hospitality service. Sincerely, Mercure Bradford Bankfield Hotel Management

Would stay again

トリップアドバイザーの評価 4.0/5

David C トリップアドバイザー認証口コミ

Great staff and wonderful sights over the moors, loved it as close by to all the high streets, parking was easy and accessible for disable people. When I’m back in the UK I’ll stay there again, Staff were great at helping you and nothing was too much.

Dear davidcW7357CW, We are delighted that you enjoyed your stay and will definitely stay with us again. At Mercure Bradford Hotel, we continuously strive to improve and update all of our facilities in order to provide the highest quality experiences possible. Once again, thank you for your review and we look forward to welcoming you back soon! The Mercure Bradford Hotel Management Team

との提携 TripAdvisor

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