メルキュールマンチェスターピカデリーホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.5/5 1,234 件のレビュー

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メルキュールマンチェスターピカデリーホテル - Image 4

説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • An ALLSAFE Clifton Environmental certified hotel

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

当ホテルの客室

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Discover

ホテル所在地

メルキュールマンチェスターピカデリーホテル

Portland Street
M1 4PH マンチェスター
イギリス

GPS:53.479874, -2.237445

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

LEVEL 3 LOUNGE & RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.5/5  1,234 件のレビュー

トリップアドバイザーの評価  3.5/5  4,838 件のレビュー

Event well run, bedroom poor

トリップアドバイザーの評価 3.0/5

Woody86 ビジネス - トリップアドバイザー認証口コミ

I stayed for 2 nights for a work event, and on arrival told that I would have to move rooms after the first night. Not the best start. Reception staff bamboozled me by quoting room type codes until they agreed to give me the same room both nights. Turns out the only difference in room was one being on floor 10 and the other on floor 9… My room was a bit of a disappointment to be honest. Two single beds pushed together with a double sheet over them. One mattress was more sunken than the other, meaning a large gap in the middle, which didn’t make for a comfortable sleep. Pillows were also old and lumpy. There only appeared to be one electrical socket for use in the room, at skirting board level at the window away from the bed. Not sure how I could have worked if I had to use my laptop. The temperature control adjustments seemed to make no difference no matter what way you turned the dial. This made the room pretty chilly at all times. Final thing on the room was the shower. I reckon that anyone over 5.10” would struggle to stand upright in the shower. The organisation of the conference I attended was really good. We were well catered for in terms of food and drinks, with plenty sweet treats to keep us going during the day. Dinner on the first night was a wedding type menu in the International Suite and the foot was very good. Please invest in your rooms and don’t rely on the great location just to get by.

Solo trip

トリップアドバイザーの評価 5.0/5

myvictoriaa トリップアドバイザー認証口コミ

I had the best night! I was warm welcomed with a glass of Prosecco also my room was upgraded I will definitely be back as always! Alex D the manager was a great host with his team Deep, raj, Becky, Ian and the other Alex well done to you all!!! Thank you

Thank you for sharing your delightful experience with us! We're thrilled to hear that you had the best night and enjoyed the warm welcome with a glass of Prosecco. It's fantastic to know that you appreciated the room upgrade and that you plan to return. Alex D and the rest of our team, including Deep, Raj, Becky, Ian, and the other Alex, are truly grateful for your kind words. They take great pride in ensuring our guests have memorable experiences, and your recognition means a lot to them. We can't wait to welcome you back for another wonderful stay with us!

Expensive shabby waste of money, avoid.

トリップアドバイザーの評価 1.0/5

sgbirch トリップアドバイザー認証口コミ

Probably the best way to approach this hotel, if you find yourself unfortunate enough to stay here, is to treat it as a Fawlty Towers comedy experience. The peeling paint in the small, unpleasant rooms, combined with lipstick marks on the glasses, will amuse rather than annoy. I attended an event where they charged £40 per head for a very mediocre buffet that actually ran out of food. One highly entitled manager seemed to think it was acceptable to swear at unhappy guests, using “f’ing” instead of the full expletive. The only shining light was a brilliant barman who truly deserved to be the manager. My disappointment was echoed by everyone; not a single person in our large group had anything positive to say about this rather shabby hotel. I dislike leaving negative reviews, so I’ll close with a positive note: Cleaning the windows could allow guests to enjoy the incredible views from the higher-level rooms. As others have mentioned, unless you enjoy subpar hotels, you’ll have a much better experience at one of the well-known budget hotels in the area—and save a significant amount of money. This hotel deserves one star, at best. Avoid.

It sounds like you had a disappointing experience at the hotel, and I'm sorry to hear that. It's important for hotels to maintain high standards of cleanliness and customer service, and it's unfortunate that your expectations were not met during your stay. Your feedback is valuable and will hopefully encourage the hotel management to address the issues you've raised. If you have any further concerns or need assistance, please don't hesitate to reach out.

Great views of the city

トリップアドバイザーの評価 4.0/5

Janine M トリップアドバイザー認証口コミ

Very well placed, right on Piccadilly. Great views from the bar/restaurant, do perfect for people watching. The staff are friendly and approachable, the drinks are as expected and the food is really well presented. It's a great place to have a drink and watch the city.

It sounds like you had a wonderful experience at the hotel, enjoying the convenient location, great views, friendly staff, and delicious food and drinks. Thank you for sharing your positive feedback! If you have any questions or need further assistance, feel free to ask.

Not worth its 4-star rating, 2 at best. Avoid.

トリップアドバイザーの評価 1.0/5

Adam F ビジネス - トリップアドバイザー認証口コミ

Disappointing stay. Reception staff were friendly, but that's where the positives end. Had extensive issues with room assignments, and a long check-in time. Rooms were mediocre, not very clean or modern. Air conditioning was uncomfortable, had a restless night. Constantly had problems with room keys. Wouldn't return or recommend. Not worth its 4-star rating, 2 at best. Avoid.

I'm truly sorry to hear about your disappointing experience during your stay at our hotel. Your feedback is incredibly valuable to us, and we sincerely apologize for the challenges you encountered. It's disheartening to learn that you experienced issues with room assignments, a lengthy check-in process, mediocre room conditions, uncomfortable air conditioning, and problems with room keys. This is certainly not the level of service we aim to provide, and we understand the frustration and inconvenience this must have caused. Please know that we take your feedback seriously, and we will address these concerns with our team to ensure improvements are made. We strive to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short of your expectations on this occasion. If there's anything else we can do to address your concerns or if you would like to discuss your experience further, please don't hesitate to reach out to us directly. We appreciate your feedback, and we hope to have the opportunity to regain your trust in the future.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,994 件のレビュー 9.3/10 ロケーション
  • 3,395 件のレビュー 4.4/10 客室
  • 3,489 件のレビュー 8.5/10 サービス
  • 255 件のレビュー 1.5/10 インターネット
  • 1,333 件のレビュー 4/10 清潔さ
  • 1,275 件のレビュー 4.1/10 快適さ
  • 923 件のレビュー 2.8/10 設備
  • 838 件のレビュー 8.2/10 朝食

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