メルキュールマンチェスターピカデリーホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.5/5 1,196 件のレビュー

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Portland Street, M1 4PH マンチェスター, イギリス

説明

ホテルのその他の情報

  • An ALLSAFE Clifton Environmental certified hotel

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

当ホテルの客室

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ホテル所在地

メルキュールマンチェスターピカデリーホテル

Portland Street
M1 4PH マンチェスター
イギリス

GPS:53.479874, -2.237445

電話番号
ファックス +44 161 388 0915

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.5/5  1,196 件のレビュー

トリップアドバイザーの評価  3.5/5  4,852 件のレビュー

Super conference!

トリップアドバイザーの評価 5.0/5

Daniel C ビジネス - トリップアドバイザー認証口コミ

Brilliant conference. Thank you Ellie, Anna, Alex, Aiza, Dunamis, Neenu, Sahar, Rose, and Chloe! We were treated like royalty! Can’t wait to come back to Manchester! The catering was superb, everyone was so helpful, and the hotel is spotlessly clean!

Little Bang for a lot of Buck.

トリップアドバイザーの評価 3.0/5

thando m Couples - トリップアドバイザー認証口コミ

Stayed on the 9th floor. Nice view of central Manchester, tick. The parking is £20 per night yes it’s central Manchester but that’s rather steep. The biscuits, tea & coffee could have been more premium for a £170 a night room. The room was also very small and looked tired. Overall not the best value money. Tv is large & The house keepers are very friendly.

Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the nice view of central Manchester from your room and found the housekeepers to be friendly. Regarding the parking fee, we understand your concern. We strive to offer competitive pricing for parking in line with other options in the area, considering the convenience of our central location. However, we'll take your feedback into account as we review our pricing structure. We apologize if the amenities in the room did not meet your expectations. Providing a comfortable and enjoyable stay is important to us, and we'll consider your feedback regarding the quality of the amenities for future improvements. We're sorry to hear that the room felt small and tired. We continuously strive to maintain our rooms to high standards and ensure they provide a comfortable experience for our guests. Your feedback will be shared with our management team for review and improvement. We appreciate your feedback as it helps us identify areas where we can enhance our guests' experience. If you decide to stay with us again in the future, please don't hesitate to reach out to our front desk staff if there's anything we can do to make your stay more enjoyable. Thank you for choosing to stay with us.

Excellent staff, nice stay.

トリップアドバイザーの評価 5.0/5

jordancB5622GE トリップアドバイザー認証口コミ

Met ian on reception as we arrived, very friendly, very helpful, asked us the reason for our stay and as it was an anniversary we were upgraded to suite, given a drinks voucher for the bar and a complimentary late checkout. Checkin and checkout was simple and quick, every member of staff we passed spoke to us and were very friendly. Hotel looked after our bags after our stay aswell so we could explore Manchester without a suitcase. Room was very clean, well stocked and a nice place to be. View from the 14th floor was really good, could see Manchester citys ground, which isn't the hotels fault! Being really picky a couple of bits in the bathroom could probably do with a refresh but it took away nothing from the stay or the service. Would definitely consider staying again if we visited Manchester in the future. Thanks

It sounds like you had a wonderful experience at our hotel, and we're thrilled to hear that Ian and the rest of our team made your anniversary stay so special! We're delighted that you enjoyed the upgrade to the suite, the complimentary drinks voucher, and the late checkout. Your feedback about the cleanliness and service is greatly appreciated, and we'll certainly take note of your comments about the bathroom for future improvements. Thank you for considering staying with us again in the future, and if there's anything else we can assist you with, please don't hesitate to let us know.

Tea and coffee in lobby

トリップアドバイザーの評価 2.0/5

Mike D トリップアドバイザー認証口コミ

Just visited, as small group of 4 adults. Ordered 3 coffees and 1 tea from the lobby area. Waitress pleasant and timely in her service; however, served 2 coffee and 2 teas? The beverages were all served in disposable paper cups, with extra sachets of milk if required. The tea was luke warm, tea bags left in the cup. Surley, we should at least have the milk served separately, so we can judge the amount to add....and it wouldn't be unreasonable to serve the tea in a pot, with crockery? Realise cost savings are important; nevertheless, this was not acceptable for a hotel of this star rating. It felt like a 'down market' fast food restaurant. The hotel used to be, in the late sixties, a premier hospitality venue in Manchester; today, it was more of an embarrassment with colleagues from different parts of the UK.

I'm sorry to hear about your disappointing experience at our hotel. Your feedback is valuable to us, and we apologize for falling short of your expectations. We appreciate you bringing these issues to our attention, and we will address them with our team to ensure that our service and presentation meet the standards expected of us. We understand the importance of providing a high-quality experience for our guests, and we regret that we did not meet this standard during your visit. Your comments regarding the serving of beverages and the use of disposable cups will be reviewed to improve our service and presentation in the future. Please accept our sincere apologies for any inconvenience caused. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. If there's anything else we can do to address your concerns, please don't hesitate to contact us directly.

The Vegan food was outstanding...

トリップアドバイザーの評価 5.0/5

Kevin N トリップアドバイザー認証口コミ

I recently stayed at the Mercure Manchester Piccadilly for the Vegan and Animal Rights Conference. The Vegan food was outstanding and the staff were fantastic, thank you so much for your hospitality.

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your recent stay with us during the Vegan and Animal Rights Conference. Providing outstanding vegan food and exceptional service is something we strive for, and we're thrilled that we could exceed your expectations. Your kind words will be shared with our team, who will be pleased to hear that their hospitality made a positive impact on your experience. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!

との提携 TripAdvisor

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