メルキュールマンチェスターピカデリーホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.5/5 1,208 件のレビュー

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Portland Street, M1 4PH マンチェスター, イギリス

説明

ホテルのその他の情報

  • An ALLSAFE Clifton Environmental certified hotel

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

当ホテルの客室

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ホテル所在地

メルキュールマンチェスターピカデリーホテル

Portland Street
M1 4PH マンチェスター
イギリス

GPS:53.479874, -2.237445

電話番号
ファックス +44 161 388 0915

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.5/5  1,208 件のレビュー

トリップアドバイザーの評価  3.5/5  4,845 件のレビュー

Business visit

トリップアドバイザーの評価 3.0/5

astro625 トリップアドバイザー認証口コミ

Don’t follow sat nav if driving as you are directed through a bus lane.. really tricky to find car park if dark and raining .. used hotel for two day work meeting . Staff very helpful, food average.. facilities on par with other hotel chains I have used in a city centre..lifts were ridiculous , huge queues and they had a mind of there own, would have been comical if we weren’t in a hurry to check in / out get to dinner rooms etc. Rooms bit dated and need refurbished but as said that’s pretty standard for city centre establishments like this

Thank you for sharing your feedback with us. We appreciate your comments regarding the challenges with navigation and the parking situation, especially in difficult weather conditions. We'll certainly take this into consideration and look for ways to improve the accessibility to our hotel. It's great to hear that our staff were helpful during your work meeting, although we apologize if the food was only average. Your feedback regarding the lifts is duly noted, and we'll work on improving their efficiency to ensure smoother transitions for our guests. As for the rooms, we understand your concerns about their dated appearance. We continuously strive to enhance our facilities and appreciate your input on areas where we can make improvements. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to reach out. We hope to have the opportunity to welcome you back and provide you with an improved stay in the future. Thank you for choosing our hotel.

Pleasant stay

トリップアドバイザーの評価 4.0/5

Lisa T トリップアドバイザー認証口コミ

Stayed one night at the Mercure Manchester Piccadilly Hotel for an awards event. Our rooms were basic but clean and functional. The snacks and drinks in the bar were very good and served promptly by friendly staff. The event staff were very professional and the food service was also very good. Cheryl on Reception was very polite and helpful with our various questions. Good customer service is not present in a lot of cases these days, but Cheryl and the staff at this hotel should be commended for their great customer service.

It sounds like you had a pleasant experience during your stay at the Mercure Manchester Piccadilly Hotel! Clean and functional rooms, along with tasty snacks and drinks served promptly by friendly staff, can definitely enhance your stay. Professional event staff and excellent food service are also key elements for a successful event experience. It's wonderful to hear that Cheryl on Reception stood out with her politeness and helpfulness in addressing your questions. Great customer service truly makes a difference, and it's fantastic that Cheryl and the rest of the staff at the hotel exceeded your expectations in this regard. Thank you for taking the time to share your positive feedback!

Exceptional customer service

トリップアドバイザーの評価 5.0/5

Justin J トリップアドバイザー認証口コミ

I stayed over for 1 night as I was attending a family event. Upon arrival I was greeted by Cheryl. She was the most professional, welcoming & gracious receptionist I've ever come across. She was so polite & nothing was too much trouble for her. She helped me with my parking & even ordered my taxi for me to the family event. The hotel itself is quite nice. The reception is welcoming & the room was nice too. Clean, comfy & a nice big tv (which I like). I'd definitely stay here again & Cheryl is a credit to the team. Thank you so much for your help & warm welcome.

Thank you for sharing your experience with us! We're thrilled to hear that Cheryl provided you with such professional, welcoming, and gracious service during your stay. It's wonderful to know that she went above and beyond to assist you with parking and arranging a taxi for your family event. We'll be sure to pass along your kind words to Cheryl. Additionally, we're glad that you found our hotel to be welcoming, with a clean and comfortable room, and amenities that suited your preferences. Thank you for choosing to stay with us, and we look forward to welcoming you back for another pleasant stay in the future! If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. Safe travels!

Breakfast at maisie’s

トリップアドバイザーの評価 5.0/5

Excursion51881321656 トリップアドバイザー認証口コミ

Greeted at breakfast this morning with the friendliest service from maisie. i requested to have my eggs a certain way and she saw that it was fine just as i had asked. the restaurant was spotless. it was a very nice breakfast. the views really added to the experience

Thank you for sharing your breakfast experience with us! We're delighted to hear that Maisie provided you with friendly service and accommodated your request for eggs just the way you like them. It's wonderful to know that you found the restaurant spotless and that the views added to your experience. We'll be sure to pass along your kind words to Maisie. Thank you for choosing to dine with us, and we hope to have the pleasure of welcoming you back for another enjoyable breakfast in the future! If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. Safe travels!

Customer service is amazing in the morning

トリップアドバイザーの評価 5.0/5

reece w トリップアドバイザー認証口コミ

We had breakfast this morning and we were greeted by the lovely maisie who went above and beyond to make our experience amazing. her customer service is beyond exceptional!! all of the staff looked very well put together to say it was very early. would definitely recommend for breakfast

Thank you for sharing your breakfast experience with us! We're thrilled to hear that Maisie provided you with exceptional customer service and went above and beyond to make your experience amazing. We'll be sure to pass along your kind words to her. It's also wonderful to know that all of our staff were well put together and contributed to your positive experience. Thank you for recommending us for breakfast, and we hope to have the pleasure of welcoming you back for another delightful meal in the future! If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. Safe travels!

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 855 件のレビュー 8.3/10 朝食

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