説明
ホテルのその他の情報
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An ALLSAFE Clifton Environmental certified hotel
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Grade II listed building with original features
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12 acres of parkland and lakes filled with local wildlife
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Within three miles of Gloucester railway station
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Wedding facilities which can accommodate 200 guests
当ホテルの客室
ページ中 ページ
ホテル所在地
メルキュール グロスター ボウデン ホール ホテル
Bondend Lane, Upton St Leonards
GL4 8ED グロスター
イギリス
GPS:51.834147, -2.188742
アクセスと交通機関
ページ中 ページ
GLOUCESTER STATION
鉄道駅
アクセス: 6.11 km / 3.8 mi 11 min drive
ページ中 ページ
ANTIQUES CENTRE
観光名所
アクセス: 1 km / 0.62 mi 1 min walk / 1 min drive
PRINKNASH PARK
観光名所
アクセス: 1.7 km / 1.06 mi 30 min walk / 5 min drive
PAINSWICK ROCOCO
植物園
アクセス: 3.9 km / 2.42 mi 9 min drive
WATERWAYS MUSEUM
美術館/博物館
アクセス: 4.4 km / 2.73 mi 14 min drive
FOLK MUSEUM
美術館/博物館
アクセス: 4.9 km / 3.04 mi 16 min drive
CATHEDRAL
観光名所
アクセス: 4.9 km / 3.04 mi 16 min drive
ホテルサービス
チェックインはからです - チェックアウトはです
- 駐車場
- レストラン
- フィットネスセンター
- Wifi
- 朝食
- バー
- 会議室
- 全館禁煙
- ルームサービス
BRASSERIE AT BOWDEN
The hotel is friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.
CLUB LOUNGE
クラブラウンジバーでは、豊富な種類のワイン、ビール、スピリッツ、ソフトドリンクをご用意し、経験豊富なスタッフが、お客さまにご満足いただけるよう気を配ります。手軽にくつろぎながらお召し上がりいただける軽食メニューもご用意しております。
朝食
朝は「ディアーマンズレストラン」で、お好みの朝食をお楽しみください。月曜日から金曜日は7時、土曜日は7時30分、日曜日は8時からお召し上がりいただけます。
フィットネスセンター
ウェディング
特別な日のお祝いはとびきり贅沢に。バーにクロークルーム、独立したエントランスを備えた140名様まで対応可能なレイクサイドスイートで結婚式を挙げましょう。アットホームな雰囲気なら、レセプションルームの「アンバサダー」か「コングレス」がお勧めです。
お客様のご意見
Day Two was abysmal. Disgusted.
トリップアドバイザーの評価 2.0/5
HotpotDave トリップアドバイザー認証口コミ
Very badly flawed
トリップアドバイザーの評価 2.0/5
larryrS9201CA トリップアドバイザー認証口コミ
I want to extend my sincerest apologies for the disappointing experiences you encountered during your recent stay with us. It is disheartening to hear that our otherwise well-appointed facilities were marred by service lapses in our dining and housekeeping areas. Regarding your dinner experience, I am truly sorry for the delays and overall poor service you received. This is not reflective of our usual standards, and we had two staff members call in sick for there shift which we were unable to replace on top of a medical emergency in our outside dinning pods we are taking steps to address this with our restaurant team to ensure such incidents are not repeated. Additionally, I apologize for the inconvenience you faced in not being able to book your preferred breakfast times. We appreciate your feedback and will review our reservation procedures to enhance the guest experience in this regard. Regarding the housekeeping issues with your room, I apologize that it was not clear that the water in the bedrooms is complimentary on arrival only and therefore not replenished. Your feedback is invaluable to us, and we genuinely appreciate you bringing these matters to our attention. Please know that we are dedicated to addressing these issues promptly to prevent similar occurrences in the future. Kind regards Gavin General Manager
Excellent stay
トリップアドバイザーの評価 5.0/5
garyandsue8 トリップアドバイザー認証口コミ
Dear Garyandsue8, Thank you for choosing to leave a review. Thank you for your kind words! We're delighted to hear that you enjoyed your stay and that Francesca made your anniversary extra special. We will of course pass on your kind words to Francesca for you. Your recommendation means a lot to us, and we hope to welcome you back soon for another memorable experience. Kind regards Gavin Jones General Manager
Overrated
トリップアドバイザーの評価 3.0/5
Wendy D トリップアドバイザー認証口コミ
Dear WendydO3010KS It sounds like you had a mixed experience during your stay, with some positives but also significant disappointments, particularly with the dining options. We appreciate you taking the time to share your feedback, as it helps us identify areas for improvement. We apologize for the issues you encountered with the meals at our restaurant. Your comments about the quality of the food and preparation are concerning and not reflective of our usual standards. Please be assured that we take your feedback seriously and will address these matters with our culinary team to ensure that such lapses do not recur. Regarding the room condition, we apologize for any inconvenience caused by the worn carpet and stained chairs. We are constantly striving to maintain the quality and comfort of our accommodations, and your feedback will be instrumental in guiding our maintenance efforts. We regret that your overall experience fell short of your expectations and understand your decision not to return. We hope you might reconsider in the future, as we are committed to providing our guests with memorable and enjoyable stays. Thank you again for bringing these concerns to our attention. If you would like to discuss your experience further or have any additional feedback, please feel free to reach out to us directly. Kind regards Gavin Jones General Manager
Afternoon Tea
トリップアドバイザーの評価 2.0/5
S2491VLdavem トリップアドバイザー認証口コミ
Dear S2491VLdavem Thank you for providing feedback about your recent experience with our afternoon tea service. We appreciate your detailed comments, and we apologize for any shortcomings that you encountered during your visit. Firstly, we are pleased to hear that Vicky was helpful in organizing your booking and addressing your inquiries. However, we apologize for the confusion and delay upon your arrival. Your experience with the delayed service and the quality of the afternoon tea items does not meet our usual standards, and we sincerely apologize for any disappointment caused. We value your feedback regarding the sandwiches and cakes served during afternoon tea. Your comments are important to us as we continuously strive to improve our offerings and provide a delightful experience for our guests. On a positive note, we are glad to hear that the waitress provided excellent service and that you appreciated the beautiful setting and grounds of our establishment. Thank you for choosing us for your afternoon tea, and we hope to have the opportunity to exceed your expectations on your next visit. Warm regards, Gavin & Team
との提携 TripAdvisor