メルキュール モスクワ パヴェレツカヤ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,394 件のレビュー

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説明

ALLSAFE認証ホテル

ホテルのその他の情報

  • インターネットへの無料アクセス

  • 赤の広場から地下鉄で2駅

  • 年中無休のレストラン

  • パヴェレツキー駅に近接しています

  • パヴェレツキー鉄道駅へ簡単にアクセス

当ホテルの客室

ホテル所在地

メルキュール モスクワ パヴェレツカヤ

11 Bakhrushina Street, ownership 11
115054 モスクワ
ロシア連邦

GPS:55.735788, 37.63519

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

TOWNHOUSE

レストラン「タウンハウス」は、独特の雰囲気のインテリアデザインが施され、オート・キュイジーヌ(高級料理)、素晴らしいワインのセレクション、一流のサービスをご提供します。料理長が作る極上のお料理をお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,394 件のレビュー

トリップアドバイザーの評価  4.5/5  932 件のレビュー

Thanks for making our unforgettable visit to Moscow that much better

トリップアドバイザーの評価 5.0/5

GrandTour148786 トリップアドバイザー認証口コミ

Great location, in the heart of Moscow, set a short distance of Red Square and theaters, really nice and clean rooms, free wifi, spa facilities, but the thing that makes this such a good place to stay are the staff. All the people are incredibly helpful, friendly and generous with their time, help and advice. Breakfast was pretty good with different choice.

FANTASTIC STAFF

トリップアドバイザーの評価 5.0/5

Odyssey261767 ファミリー - トリップアドバイザー認証口コミ

My son & I travelled to Russia from the UK and stayed for 11 nights at Mercure Moscow Paveletskaya between 17th February 2022 & 2nd March 2022 (3 nights in Adagio) and what a fantastic hotel, from the location, to the rooms to the breakfast but MOST of all to the staff who were extremely professional, helpful, courteous, friendly & just overall amazing. A big and special thankyou especially to the following members of the team:- Arina & Dmitmi (Duty Managers) who helped immensely to solve a few issues. Regina, Valentina & Alexandra (Reception Desk) Sergey (Night Manager) These individuals are a credit to the hotel, it's brand and the company and should be recognised for their exceptional service. Thank you

Dear Odyssey261767, We would like to take this opportunity to thank you for staying with us. It was our greatest pleasure to serve you during your stay. We appreciate you taking time to share your feedback. Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. We’re thankful for guests like you and hope to see you again soon! Best regards, Alan Galiakberov Guest Service & Project Manager

High Quality vacation

トリップアドバイザーの評価 5.0/5

_D5930TU Solo travel - トリップアドバイザー認証口コミ

I do appreciate your hospitality and quite lovely atmosphere. I really enjoyed every minute of my short vacation. Excellent breakfast, adorable and professional staff team, clean rooms, good location. I will definitely cone back here!

Dear _D5930TU, Let me thank you for your high assessment of Mercure Moscow Paveletskaya. We are happy you left with good impressions your stay in Moscow and looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Alan Galiakberov Guest Service & Project Manager

For business purpose

トリップアドバイザーの評価 3.0/5

PolinkaDiam ビジネス - トリップアドバイザー認証口コミ

Stayed here for business trip had in Moscow. Property has good location and rooms are ok for 4*. Breakfast is very good, but in the bar that working 24 hours near lobby, didn’t feel very welcomed. Looks like employees there are not taking good care of guests, or don’t care about guests. Every time we wanted to order smth, we had to come to the bar or call with voice the person from bar, otherwise he is passing and not looking even to you. After you made order, you may wait for tea 15-20 min, when actually it’s just a matter of putting water in the kettle/cup. The rest is fine in hotel: cleaning, reception is reacting very fast to all requests, trying to find the best solution if you have any problem.

Dear PolinkaDiam, First of all let us thank you for your time and comments. We will definitely inform our Food & Beverage Manager about the situation you faced. We are happy to hear that you have highly commented on Front Desk team. We will send them your gratitude. We look forward to seeing you back to Mercure Moscow Paveletskaya Hotel! Best regards, Anna Perveeva Deputy Rooms Division Manager

Great bar and staff

トリップアドバイザーの評価 5.0/5

Meander719471 ビジネス - トリップアドバイザー認証口コミ

The bar staff at the library bar are professional, charming and very helpful. Such a relaxing atmosphere in which to unwind after work. Nothing seems to be the least trouble for anyone. Abdu is a gem!

Dear Meander719471, Thank you for your nice review of our Mercure Paveletskaya! We are happy you were fully satisfied with our services, location and F&B outlets. I passed your warm words to Abdu :) We work hard every day in order or guests feel welcome, comfortable and positively emotional. Looking forward to welcoming you back! Best Regards, Valeriya Kozlova Guest experience Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 507 件のレビュー 9.6/10 ロケーション
  • 637 件のレビュー 8/10 客室
  • 654 件のレビュー 9.5/10 サービス
  • 6 件のレビュー 3.3/10 インターネット
  • 294 件のレビュー 8.6/10 朝食
  • 227 件のレビュー 7.7/10 清潔さ
  • 13 件のレビュー 9.1/10 バー&飲料

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