イビス モスクワ センター バフルシナ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,833 件のレビュー

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イビス モスクワ センター バフルシナ - Image 1
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イビス モスクワ センター バフルシナ - Image 4
Bakhrushina street ownership 11, 115054 モスクワ, ロシア連邦

説明

ホテルのその他の情報

  • 無料のインターネットアクセス

  • 赤の広場から地下鉄で2駅

  • 年中無休のレストラン

  • パヴェレツキー駅に至近

  • ドモジェドヴォ空港に簡単にアクセス

当ホテルの客室

ホテル所在地

イビス モスクワ センター バフルシナ

Bakhrushina street ownership 11
115054 モスクワ
ロシア連邦

GPS:55.735844, 37.635579

電話番号
ファックス 4957205332

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,833 件のレビュー

トリップアドバイザーの評価  4.5/5  988 件のレビュー

Stayed here before and will likely come back again

トリップアドバイザーの評価 4.0/5

George B トリップアドバイザー認証口コミ

The hotel is conveniently located near a major metro station Paveletskaya and just a block away from a tram stop on the line running to the city centre. We had a standard room which felt smallish, but the shower+toilet was spacious and well-lit, so there was no claustrophobic impression at all. The bed was comfortable and large enough, with great new bedlinen, the tiny fridge accommodated the snacks and cream that we bought at a nearby supermarket, and our neighbours seemed decent people incapable of making noise. The only annoyance was the absence of a tea kettle in the room which meant trips to the communal heater rather a long way away but thankfully on the same floor. We also hated the tiny bedside tables although I guess they come with tiny rooms. Our room was clean and free of odours. Breakfast coffee is to be commended, and we were especially grateful to the hotel staff for extending our stay a couple of hours without pay.

Dear Guest, Thank you for your time and appreciation of our hotel. We are glad that in general you have a positive impression of your stay. Also, we kindly inform you that "Premium" rooms are available in our hotel, in which, in addition to a free tea and coffee making set, an extended set of bath and cosmetic accessories and a bathrobe are provided at your service. We will be looking forward to seeing you again! Sincerely yours, Sofya Romanyuk, Guest Service & Project Manager

Everything nice

トリップアドバイザーの評価 5.0/5

mrO155VT ビジネス - トリップアドバイザー認証口コミ

As always very good location for my duty trips to Moscow! Clean and comfortable room and bed! During my vacation everything was upon to standards. Staff are professionals, food is tasty^ breakfast okay

Dear mrO155VT, We would like to take this opportunity to thank you for staying with us. It was our greatest pleasure to serve you during your stay. We appreciate you taking time to share your feedback which we take seriously. Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. We really hope you will give us an opportunity to welcome you again and demonstrate you our true guest oriented service. Sincerely yours, Alan Galiakberov, Guest Service & Project Manager

Terribly unwelcome. Terribly unfriendly.

トリップアドバイザーの評価 1.0/5

andyA8076QL ビジネス - トリップアドバイザー認証口コミ

Business trip. Denied check-in, since the duty manager seemed to make up her own migration laws. Finally accepted to check-in after a full hour of hassle. Really bad. And the next day power outage for hours on end. The evacuation stairs are without emergency light, which is very unsafe & supposedly a breach of the law.

Dear andyA8076QL, First of all let me thank you for your feedback. Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. We are sorry you had such uncomfortable issues during your last visit but I shall note that my colleague's actions were justified within the framework of Russian legislation. We follow all the rules of the migration policy with special seriousness, and sometimes we need more time to consider individual cases. Indeed, in connection with the accident at the city power plant, the hotel's electricity and water supply were cut off. However, we can assure you that the entire hotel team was maximally involved in eliminating the consequences, as well as in building communication with guests, providing all the necessary assistance to them in navigation and all emerging issues, making every effort to restore the hotel's activities as quickly as possible, with full understanding and attention to the difficult situation of each guest. The hotel team is sincerely worried about the incident, and very much hopes for your understanding in connection with the extreme situation as well as for your return. With sincere concern for you, Alan Galiakberov, Guest Service & Project Manager

Permanent high quality

トリップアドバイザーの評価 4.0/5

f0minagen ビジネス - トリップアドバイザー認証口コミ

As USUAL very good location for my duty trips to Moscow! Clean and comfortable room and bed! Unable to understand of online-check-in and online check-out??? no separate line/officer?! You have to sign same papers as w/o this "fast" procedures?! You have to wait for printing out the bill...(((

Dear F0minagen, Thank you for your review and comments regarding slow check-in procedures. Unfortunately in Russia we have very strict migration law and we are obliged to copy and scan your passport including every page in order to send it to migration officer. Therefore the c/I process could take longer than in other countries. Please accept our apologies. As for the c/o - here you can only drop your key in a special box and then you receive your docs by e-mail. We shall be happy to welcome you another time and shall our best to make all the procedures as fast as possible. Kind regards, Alexandra Stryukova General Manager

The worst experience

トリップアドバイザーの評価 1.0/5

ekaterinad2022 Solo travel - トリップアドバイザー認証口コミ

Reception was empty, when i entered the hotel. Had to look for someone. My booking was confirmed and payed but hotel staff could not find it for 3 hours. Advised me to go for a walk, and come back at 8 pm. The worst reception staff. Room was with the window but window faced the old wall 1miter way, bed sheets had someones black hair on it. Don't be surprised, if on the breakfast you will see hotel staff trying to squeeze you, to get coffee first from the machine. I guess they (hotel staff) have a tradition to have breakfast all together with the guests. Looks like they usually getting the biggest table and dine together. But some are getting late for the breakfast fest, so in rush to catch up with colleagues they will never mind to push you aside, from the coffee mashine. What a lay back hotel managment. Looks like it's a dream job for employees but if you pay money for the room --- surprise waiting for you! The only good about this hotel is location, no doubts.

Dear Ekaterinad2022, Thank you for your review. The photo you've posted with it - does not belong to our hotel. Please, be so kind to write me a direct e-mail at H8223-GM@accor.com in order to investigate the situation if you still insist it was our property. Thank you, Alexandra Stryukova General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 531 件のレビュー 9.5/10 ロケーション
  • 699 件のレビュー 7.4/10 客室
  • 610 件のレビュー 9.4/10 サービス
  • 15 件のレビュー 7.1/10 インターネット
  • 358 件のレビュー 8.7/10 朝食
  • 314 件のレビュー 9/10 清潔さ
  • 25 件のレビュー 8.6/10 ウェルネス・温泉エリア

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モスクワのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。