グランド メルキュール プーケット パトン 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,076 件のレビュー

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1 Soi Rat U Thit 200 Pi 2, Patong, Kathu, 83150 プーケット, タイ

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ホテル所在地

グランド メルキュール プーケット パトン

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 プーケット
タイ

GPS:7.888059, 98.29618

電話番号
ファックス +66 76 231 998

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 会議室
  • ルームサービス

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,076 件のレビュー

トリップアドバイザーの評価  4.5/5  3,350 件のレビュー

2024エクセレンス認証

Pimonwan

トリップアドバイザーの評価 5.0/5

Pimonwan S トリップアドバイザー認証口コミ

All facilities were excellent. Daily breakfast was excellent. Staff were very welcoming, friendly and attentive thank you our FB manager thap for Phuket recommended Location and our drink very tasty we enjoy with music at the bar lobby with wine variety we very enjoyed it

Good service…

トリップアドバイザーの評価 5.0/5

Ps-Punika P Friends getaway - トリップアドバイザー認証口コミ

Excellent hotel we enjoyed so much with wine good choice of variety thanks to the wonderful service by thep food and beverage manager for recommendation of wine with my dinner very tasty of food and happy hour are fantastic I would recommend this hotel to stay in phuket

Cooking class - must try

トリップアドバイザーの評価 4.0/5

rahma M トリップアドバイザー認証口コミ

Food is really good , from local to international. We have had a great experience with cooking classes facilitated by Jasmin who was very friendly and made the experience extra special . The experience starts with a visit to the local vegetable market then you head back to the hotel .The class was led by Chef Mon who did an excellent job teaching us each step of the dishes . I highly recommend this class and best part that it was private

Dear 704rahmam, Thank you so much for taking the time to write such a wonderful review! We're thrilled to hear that you enjoyed the variety of food we offer, as well as the Thai cooking class. We will make sure to pass on your kind words to Jasmin and Chef Mon for their excellent hospitality and professionalism. We hope to have the pleasure of welcoming you back soon and providing you with another exceptional experience! With warm regards, Guest Relation Team.

Wonderful cooking class

トリップアドバイザーの評価 5.0/5

Hamed S トリップアドバイザー認証口コミ

Excellent hotel. We enjoyed so much the cooking class! Thanks to the wonderful service by Jasmin & Chef Mon for all the teaching during the class. Both have provided us with a memorable and unforgettable experience!

Dear 802hameds. We are extremely grateful that you took the time to write such a wonderful review for us! It brings us great joy to learn that you had a fantastic experience during your stay with us and that our team members, Jasmin and Chef Mon have made your experience even more memorable through our cooking class. We look forward to having you back with us again soon! Best regards Guest Relation Team.

Damp in all rooms! STAY AWAY from this hotel!

トリップアドバイザーの評価 1.0/5

FTVAI トリップアドバイザー認証口コミ

Our anticipation for a luxurious 5-star experience at this hotel was met with disappointment. Despite booking a standard room, we were greeted by a pervasive smell of dampness upon arrival, accompanied by consistently wet floors and bed sheets throughout our 6-night stay. Despite bringing the issue to the attention of hotel staff, the offered solutions were inadequate, indicating a systemic problem with dampness in the establishment. Even after being relocated to another room, the same issues persisted. We would walk into our room annenden the floor would be wet, so many times I was going to slip. We would have to call reception every night getting in to ask them to come and change the sheet because of how wet it would be. Additionally, the service we received was appalling, with management displaying a lack of urgency in addressing our concerns about obtaining a refund to seek accommodation elsewhere. The offered £150 refund was a mere fraction of the amount we had paid for our stay, leaving us feeling undervalued and dissatisfied with our experience. Overall, this was one of the most disappointing and frustrating hotel stays we've ever experienced.

Hello Fatma and thank you for your comments (and the copy/paste as well from google). You've been asking for a full refund since day one and despite our efforts and proposal to change rooms. We moved you into a villa at the end and agreed on a refund too as the last thing we wanted was to disappoint you on your holidays and hopefully hope for a nicer review. End of April and early May is always challenging in term of weather with humidity levels going up to 92-94*. They are things we can't really control and this might be one of those. I am very sorry for the disappointment. Kind regards, Sebastien

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,097 件のレビュー 9.4/10 ロケーション
  • 1,635 件のレビュー 7.6/10 客室
  • 1,747 件のレビュー 8.8/10 サービス
  • 17 件のレビュー 8.2/10 インターネット
  • 759 件のレビュー 9.3/10 朝食
  • 741 件のレビュー 7.8/10 清潔さ
  • 736 件のレビュー 8.8/10 料理
  • 583 件のレビュー 8.6/10 雰囲気

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